The ships will sail everywhere from Antarctica to the Great Lakes to Ireland and Norway. Recommended Reading: Where Do Cruise Ships Dock In Crete. Airfares vary on other gateways & departures. Three weeks ago, we did request refunds on all our extra excursions and these refunds have yet to show up on the credit card. TA's have no problem getting better terms. If we cancel we have to take a FCCso disappointed as weve had this booked since January 2019. Due to the current virus the company Viking River . countries, 11 days However we are talking a lot of money and there are so many unknowns right now. It would be, quite frankly, ridiculous. You can read the original investigation below. Applies primarily to bookings containing 1-30 persons and bookings with conference made online and where none. Guests will enjoy these unique and rarely visited destinations and immersive shore excursions to take in the rich cultures and breathtaking vistas of the Baltic.. Norwegian Cruise Line Holdings also announced that they would remove Russian and Ukrainian ports from 2022 itineraries across their brands, including Norwegian, Oceania Cruises, and Regent Seven Seas. I would not bet on any river cruise line giving up that business "just" because the Covid infection rate is high. Itineraries include voyages to the Antarctica, the Arctic and the Great Lakes in North America. We are currently on this ship, wrote passenger Dean Siddons on the Facebook page, during a trip to St. Paul on Sept. 15. On February 24, Viking River Cruises cancelled all its 2022 departures with Ukraine river itineraries, and on 1 March, it also ceased all operations in Russia. Every dollar paid for cruise, air, taxes, fees or surcharges can be paid by echeck, including regular-priced itineraries and airfare, any special offers or Viking Air Plus services. And our award-winning bathrooms feature large glass-enclosed showers with easy-to-see controls, premium Freyja toiletries, anti-fog mirrors and heated floors. Asking for our understanding, loyalty and continued support. So when they got a brochure to take a 15-day Viking cruise through the Panama Canal and Central America, Wasserman said his wife couldnt resist. I see that the Viking Vali left Amsterdam, probably as scheduled, and has passed through the Rhine Gorge today. Of course there are unexpected circumstances that may necessitate setting aside policy. We plan to go a few days early and then make our way to the ship. Unfortunately, this means that some staterooms need to be cancelled, and we are contacting you today because yours is among them.. :Crystal Cruises is reportedly shutting down US operations, With unrest in Eastern Europe, we have adjusted our voyages, President Alberto Aliberti said in a statement. Viking River Cruises Cancellation and Refund Policy. The luxury river cruise line, Scenic, scrapped all of its 2022 Russia cruises. I have to correct this mistake. Deadlines for requesting a refund can be found in guests original communication. 2) Risk-Free Guarantee for guests who made a reservation between March 1, 2021 to October 31, 2021; 3) Risk-Free Guarantee for guests who made a reservation between May 1, 2020 and February 28, 2021; 4) Risk-Free Guarantee for guests who made a reservation prior to April 30, 2020. They wouldnt even monitor cancellations and put us first in line to consider whether we could fill the vacancy.. Additionally, Viking highly recommends, but no longer requires, a pre-departure COVID-19 testunless one is required by the destination. INTRODUCTION Your contract is with Viking River Cruises UK Limited, a company registered in England and Wales (Co. No.01283655) whose With today's news of Slovakia being in lockdown for the next two weeks, one has to wonder if the lines that haven't already cancelled the season should cancel the season. Germany is locking down for unvaccinated but stores etc. Richard and Jean Pletcher hoped to celebrate their 50th wedding anniversary in style. As of this afternoon, their Romantic Danube departure on the Viking Atla on December 5 has been modified with an extra day in Budapest, added day in Bratislava, and a scenic sailing day through Austria before reaching Passau and Regensburg so it seems like they are trying to find a way to operate. Boarding the Atla in Regensburg on November 28. Royal Caribbean Group released a statement canceling stops in St. Petersburg for summer 2022 sailings for all its brands, including Royal Caribbean International, Celebrity Cruises, and Silver Sea. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. So I already received credit back for my deposit. Try checking the URL for errors or explore the world of Viking Cruises by clicking one of our links below. We traveled last October, and our TA was told, without even having to ask for it, that final payment was due in May, 5 months from departure. And do some shopping in small towns. The woman at Viking DID offer us 125% FCC. air is received. hbbd```b``"WH R,>!"A$}&MP*%&H@q';bW2;?MLL9 n? Given recent events and the developing conflict in Ukraine, we have made the difficult decision to cancel all 2022 departures of our Kiev, Black Sea & Bucharest itinerary. Last year they tried to hold the line on this and got so much pushback that they backed off. Others said their trips were roughly half full, carrying about 200 passengers. If not worse in a time when the markets were growing. And we were really excited about going back and seeing it again. Europe's Drought: Will It End River Cruises? - Out Traveler Theyll refund the vouched amount to you. Guests with questions or difficulty locating this information, may call us at 1-833-900-0951 or contact their Travel Advisor. 0 "It's disappointing because St. Petersburg is one of the crown jewels of the Scandinavian itineraries," said Frank Del Rio, CEO of Norwegian Cruise Line Holdings, during the company's earnings call last Thursday. If the Omicron variant is giving you enough anxiety that delaying your cruise, there is usually an opportunity to cancel your cruise thanks to more flexible policies from the cruise lines. The Centers for Disease Control and Prevention has determined that such a measure is no longer necessary, citing that the pandemic has shifted to a new phase because of the effectiveness of vaccines, therapeutics and high rates of immunity at the population level in the U.S. Norwegian Cruise Line canceled a majority of its Baltic sailings on the Norwegian Getaway.Some cruise lines are forgoing modification and canceling their itineraries outright. The Oberammergau play is being rescheduled for 2022. I also explained that to move the same cruise to next year, or beyond, is going to cost me approx $2000 more than my current value. This guarantee is combinable with all other Viking offers available. We look forward to exploring the world with you, whenever and wherever you choose to sail with us. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. Over in Southeast Asia, a new river ship, Viking Saigon, will cruise the Mekong. endstream endobj 734 0 obj <. "The ship emptied the pool to lighten the load and we . Rivers; Oceans; Expeditions; Complimentary Brochures; Call Viking at 1-800-304-9616 or Contact Your Travel Advisor. TheViking Mississippiwas not located in the storms path at the time, and all guests and crew are safe. We are booked on Viking Vali beginning in 2 days with extension in Amsterdam and at the end in Budapest. Terms & Conditions - Viking Cruises - My Viking Journey Medieval Prague, "City of a Thousand Spires". Note: For the itinerarys all call ports see at the ships Wiki section here. If you go on Facebook, there are many people who were dumped. I believe Crystal's Rhine cruises are still a go. Also Check: Do Alaskan Cruises Have Pools. Special Cruise Savings | Viking River Cruises We are also on the 11/25 sailing on the Vali. This policy in itself is really really pushing me away from Viking, and we had really been eyeing them up for an Australian cruise. An additional four Arctic sailings have new itineraries. The cruise lines should step up and just cancel the season. It seems to me that Viking is inconsistent with their customers. By When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. The interest or growth potential of them requiring full payment that far in advance is financiallyimmoral. Further details can be found here. We hope that the flexibility provided by this guarantee truly puts your mind at ease when it comes to the decision of whether or not to travel. Announcing Our 2023 Cruisers' Choice Award Winners! Future Cruise Vouchers valued at 125% are available exclusively for those guests whose cruise was cancelled due to, or associated with, our suspended operations. Sounds bad, here is one report: https://www.euronews.com/2021/11/24/slovakia-becomes-the-second-european-country-to-go-into-lockdown-as-covid-cases-surge. My second cruise to China was a bit more complicated. country, 12 days I am falling behind with the news. Also, what is the Viking "demise" you speak of? In many cases, you can cancel on your own and get most, if not all, of your money back but with caveats. Review of Viking Cruises. Booking a cruise should not be like buying a car where your negotiating skills determine when you pay in full. I think philosophically, its time for me to get MY money from them. The company is also allowing him the option to transfer the cruise to someone else, according to Wasserman. Viking, which operates both ocean and river cruises, has canceled all 2022 departures from its Kyiv, Black Sea and Bucharest itinerary. My Trip - Travel Information - Viking River Cruises Fairytale windmills of The . mostly closed. Reuters. Viking River Cruises Cancellation and Refund Policy "Poseidon Expeditions Cancels 2022 Russia, North Pole Programs." I have already cancelled my independent air reservations and hotel in Amsterdam. 125% Future Cruise Vouchers: The Ultimate in Flexibility and Value. For your convenience, Viking offers a Travel Protection Plan. Tried again a couples days ago and got it pushed back 2 weeks. We had two ports of call, aka shore days, in Liverpool and Falmouth. Viking Saturn will officially be named in New York on June 6 by its godmother, philanthropist and chairman of the Metropolitan Opera Ann Ziff. Quite frankly, at this point in time, if I was booked on a river cruise and flying from the US, I would cancel it and come over on a land trip to stay in a mountain self-catering place with food and drink. We, along with 188 other passengers anticipated our Viking River Cruise on the Idun departing Nuremberg on June 1. The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. Just waiting to see what Germany does as well. This is one instance when having a TA can be helpful. Recently I have tried to get the final payment pushed back a month or so no luck. Will the drought in Europe affect your river cruise vacation? If you have any questions regarding these Terms or the Passenger Ticket Contract, please advise us in writing at Viking River Cruises, Inc., 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367. The 136-day itinerary visits 56 ports in 27 countries, with 11 port city overnights and 3x new for Viking cruise ports . Announcing Our 2023 Cruisers' Choice Award Winners! My take away is that it depends who you speak with and which supervisor is working the day you call. This inconsistency of when full payment is due,as illustrated by theabove posts, is exasperatingto me. The Blankenships have accepted an offer that allows an extended sail by date. The logistics of booking a trip that included an extensive itinerary that Viking covers would have been impossible to do on my own. Closer to home, Viking plans to build and launch their first ship to cruise the Mississippi river, Viking Mississippi. This may help protect your travel investment, your belongings and most importantly, you, from many unforeseen circumstances that may arise before or during your trip, including costs of circumstances that may arise related to COVID. Has anyone cancelled their Viking River cruise? We have a cruise in Oct, and like you, they have held our money for a year already. You are sailing towards snow , You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. After six decades of arts education, founder of St. Paul-based ArtStart to retire February 28, 2022. Risk-Free Guarantee - Viking River Cruises I hope you can enjoy the remaining stops and Christmas markets to the full, as well as the great service on the ship. It might just push us to get a cash refund now and look for someone else. Poseidon Expeditions is the latest addition to this list after a March 17 statement announcing that seven polar voyages are canceled for the summer. "The terrible situation in Ukraine makes planned operations in Russian waters untenable, and we cannot support promoting these trips in any way for the 2022 season," said Angelica Vorea, founder and CEO of parent company Poseidon Arctic Voyages, Ltd. Carnival Cruise Line, Windstar, and Atlas Ocean Voyageswere some of the first big names to announce that they scrapped all stops in St. Petersburg. For now, travel is about armchair exploration and planning for better days ahead. Theres a 24 month window to apply it to any river, ocean or expedition cruise. The 65-day itinerary visits 29 ports departs from Buenos Aires Argentina, visits the Antarctic Peninsula, continues northward around Cape Horn, along South Americas coast , passes through Panama Canal, then up to Mexico, Florida USA, NYC New York, Canada and via St Lawrence River to Ontario and via Detroit MI, ending in Milwaukee WI.