As I mentioned to you yesterday Vidas position will always be burdened with the actual truth. I can attest that what we experienced was pretty much the same of the many previous reviews posted, except we did not buy, fortunately. Deb & Sara, Here's an update with the Mayan Empire: They are now telling us with whom we may associate with. Also he already knew we where coming. You do not have the option of upscaling. If you bought and none of what I mention were factors you have a great product. Unbelievable! I did. The company offers real estate interests in 15 resorts in Mexico. The second time I called I told them that the sellers gave us a price quote of 19, 200 dollars for the lowest price it could be sold and the story changed that they would at least sell it for the 19, 200 dollars. During the Christmas holidays we called global golf connections twice and got two different stories of how they operate. This is not to be an indictment in anyway against Cirque, I've seen four of there shows, but do they really want to be associated a group that is doing what is so well documented here and other consumer forums? This class action brings suit under the Texas Securities Act (TSA) against a number of parties related to the Vida Longevity Fund, LP, established in 2010. Our Customer Care Center is always happy to answer any questions you might have or help you book your next vacation. The horrid sales people kindly let us know that we didn't buy what we originally thought but that we could cancel the contract if we "upgraded" purchased a new contract. Its just a joke. My case is no different then the many, many victims who have posted here and other complaint sites I fell for the rental/resale scam. Vida Longevity Fund Omissions in Offering Materials Class Action We ate some of the best meals we have had anywhere. We will continue to spread our story until this situation is resolved. Our Customer Care Center is always happy to answer any questions you might have or help you book your next vacation. Further, after added investigation, we found that most of what was promised was disingenuous (and in part, after visiting with other vacationers there, a couple of whom regretted their own prior purchase but were now making the best of things). We value your privacy. Sincerely, I still have the credit card bill from the old contract. Vidanta - Vidanta Now their customer service wants to use Consumer Law to their benefit, BUT IT IS ILLEGAL from the start for the timeshare company to not have provided us with a spanish language contract that we could read and sign. Nowhere in the paperwork does it tell you how to donate certificates to charities nor is there any contact information for questions. Ms. ******* ****** is correct that the Customer Service Call Centre has no information on the monies she is referring to. You seethis company preys on people like us who have a very hard time saying no to the sales lady who went on and on about her 2 boys with no dad. Needless to say, this did not and still has not happened though it's been over 6 weeks as of this writing. I asked if they were all available at the cost of $499 per week. The company provides a physical address, 12 phone numbers, and 2 emails, as well as 4 social media accounts. CONTACT US - Vida Vacations They told me two different stories when asked them about the resale price of our t.s. Vida Vacations Accounting is standing by to help you with all billing inquiries. They used the same tactic with us, since I speak English the sales representative tried to use me to verify his statements but it was very tough to concentrate on our 2nd old daughter who needed to be taken care of and also to read a contract in English meanwhile be holding a verbal conversation in Spanish. View all Vida Vacations reviews & complaints. The hotel isnt even that nice and everything they say in the meeting is misleading. I posted here a couple of days ago and I want to everyone to know I've been in contact with Karen Rose and they essentially said too bad! Why You Shouldn't Invest in a Vidanta Timeshare In the paperwork, there is no directions on how to donate these certificates to Make a Wish Foundation in order for us to get our certificate credits. NEW Obviously this makes the likelihood for such a dispute, as well as its proper resolution all but impossible. Being born in Mexico, I still have family and whenever we make a trade to Mexico, we always make time to see them or they come and stay with us. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. If the i choose to dispute my contract they i travel to Guadalajara, Mexico, hire a local attorney who speaks Spanish and file a case with an arbitration board. The manager then said that he would not bring me anything that was not real or true, that Grand Mayan Nuevo Vallarta is a reputable company that would be held responsible! Submit a complaint and get your issue resolved. There's no question they know their sales teams say whatever they have to to make the sale (they actually think they're creative and legitimate) and they(Ownership/Management) some how justify supporting this. I know they have many happy owners who bought for the right reasons. PLEASE HELP AS I CAN FURNISH ALL PROOF OF DOCS and contact telephone numbers. They said they would do an equity research of our t.s. I was pressured to sign a contract, and i was also scammed, they never did what they promised. Then told how to leave, unescorted, back to shuttles. Reply SINCE THEY DID NOT FOLLOW MEXICAN CONSUMER LAW! Thanks ******* ******. The bottom-line here is we kept saying no. How do I know I can trust these reviews about Vida Vacations? We have now found out that this is NOT TRUE. Went to member services, Alex, and he handed us a form to fill out.Alex stated that it goes to owners daughter not in trash. 9 AM - 6 PM CST Closed on Sundays. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Another point of credibility was how they touted their association with Cirque du Soleil, they are number one in the world in what they do. This complaint was posted by a verified customer. I found these articles that speak precisely about this, you should read them, that might help you to resolve many doubts: Thats why we offer a diverse selection of resort hotels featuring their own unique luxury experience. unethical behavior - nightmare company - stay away. For that reason, we kindly request that you contact us at [protected] or by email at customerservice@vidanta.com. PLEASE REFUND OR NEED THE BOOKINGS FOR O7/03/22 THRU 07/10/22, Using high pressure tactics on elderly people to buy membership. And the contract states that Limitless Vacations does not assume any promises made by their sales people. Yes, our fault in the first place for purchasing, but according to our contract, we had 5 days to rescind. Clearly if Vida Vacations cares about their owners, they have the ability to remove or reduce the transfer fee in paragraph 6 to at least make it easier for us who where misguided, misrepresented and otherwise ripped off, get the balance of our money back by selling to another party. Company Phone: +523222264000. These comments reach a relatively small number of people, if your are a victim of this scam please spread the word to help others avoid the Vida Cirque-us.We will be expanding the range of our message please join us in bringing awareness to this absurd business practice. [Resolved] Vida Vacations Review: timeshare scam - Complaints Board Six of us attended a timeshare meeting at Vidanta Nuevo Vallarta. The sales people at Vida Vacations have a masters degree in lying and will stop at nothing to get your money. He brought it up on his computer and showed me dozens of places. Previous review. We bought on October 3, 2022 in Nuevo, Vallarta & got talked into being a part of the Ambassador Program at the very end after saying NO the entire time. In an attempt to get out of there we agreed to $3250.00 down with many other "free" perks. We have made every effort to resolve this dispute offline but they prefer to support their duplicitous sales team, so we are exercising our right to freedom of speech. We are still trying to get the Mayan to issue a long overdue refund for selling a contract based on deceptive and fraudulent sales tactics. For those of you who don't know the Mayan no longer uses the infamous Rental/Resale list. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I knew how much a week's rental was running on Airbnb (where I often book) so this would be a fair test if the package would save me money. Given you do not record all conversations and activity, I prefer to correspond in writing with your office. Their position is we should have been aware that their sales team was allowed to promote a benefit that was proven to be useless. Then they put us on the phone with a Rental Broker from a list they provide who proceeds to tell us he has tons people waiting to rent the type of unit they we're trying to sell us (how My husband, myself, sister and my brother in-law were deceived into buying something we can't use. Call us today. . My experience with Vidanta Nuevo Vallarta is pretty much the same as the others. It sounded great but I was a bit suspicious so I asked to keep the sellers paperwork where it shows..Concierge. Nov. 25, 2022 we arrived at the PV Mexico airport and were invited to view a property at Vidanta Puerto /Nuevo Vallarta which we were told would last about :60, and in doing so we were offered Vallarta Adventures passes at minimal cost, $ 7400 pesos. Sign up to receive our free weekly newsletter. We will never go to a timeshare presentation again in mexico which is a shame since my husband is mexican and we did not want to own in mexico. Emails found on company website customerservice@grupovidanta.com 100% Support 0 0 Emails found on 3rd party websites customerservice@vidavacations.com 99% support 0 0 vidacareer@vidavacations.com 98% hr 0 0 P. Vida Vacations will claim anything just to not let you go, though now there are many websites and forums where you can inform yourself and avoid getting scammed. The concierge does not book all travel as we were told, just like club intrawest we have to call the exchange companies ourselves, so there was really no difference. Vida Longevity Investors Represented by Goldman Scarlato & Penny Lisa Ann Schreier has been involved in the timeshare community since 1998. Ms. Rose I urge you to reconsider. Hi BBB: I followed up with Vida Vacations regarding this matter that all monies paid by me were applied to the previous contract (prior to the upgrade and revised contract) to pay in full the balance previously owed. My mother is retired and is living out of his pension, part of her money went there. Be careful! I could not have worse things to say. We have emailed a demand to refund directly to VidaVacation as internet instructs. Platinum for a week is $699 to $899 and I am currently $850 - $1900 for a week in the basic plan. Also, when we did call the resort an d gave the certificate #, they disclosed this was designated to someone in year 2020 and used up. Due to the facts weve presented this is the only conclusion one can draw. As incredible as it sounds it's true. I couldn't find the list in my paperwork so I called back customer service and they sent me a list of brokers. In short, our first 36 hours or so was a nightmare and very much in line with an article we read later describing how people are "taken hostage" who visit these places. We told the seller that we are not beach people and that our visits to Mexico was mainly to see family. was worth 42, 900 dollars if we were interested in signing it over to them. I also asked for a copy for our records. Guests Anyone who has been on a Mayan sales presentation in the last 10 years can attest to the fact that rental income is a huge part of their presentation. He started a sales presentation, in which we were adamant we were not interested. You talk about your commitment. Here is another issue I have and that's the Ambassador Program. Well guide you through the process. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. International Association of Better Business Bureaus, Grupo Mayan Desarrollo Marina Vallarta, SA.DE C.V. That is not how it was explained at all. Ripoff Report | Vida Vacations Destinos unlimited Review This was no update, it was another sales pitch. We paid My Vacation Broker $299 in advance and in all these years we never got a rental. 800-964-7246 (From Mexico) I have just read through many negative comments about timeshare presentations. Upon instructiion from bona fide rental-sales finance manager, I was instructed to bank wire nothing but all $7,750.00 us cash to reserve 5 luxury weeks vacation at the grand luxxe residence club in cancun for dates 07/03/22 thru 07/10/22. Article 85 of Adhesion Contracts of CONSUMER PROTECTION LAWS clearly states that ALL contracts must be in Spanish. Its sleazy. The sellers even showed us a booklet called small luxury hotels and said that we could exchange for that too. Vida Vacations - Using high pressure tactics on elderly people to buy membership Vida Vacations - vacation club Vida Vacations - VIDA VACATIONS SCAMMED ME OF $7,755.00 ON 11/03/21 Vida Vacations - membership with vida 1 View all Vida Vacations reviews & complaints Previous review Next review 22 comments T Tina Nomad of US Nov 16, 2019 1:11 am EST We sent a letter to Cirque du Soleil informing them that The Mayan is abusing public trust and confidence by employing such tactics and are waiting for a response. The sales people at Vidanta sold each of the three couples a Limitless Vacations package for $4,500. We signed a new finance contract and paid a new down payment. Since I speak english the sales representative tried to use me to verify his statements but it was very tough to concentrate on our 3yr old son who needed to be taken care of and also to read a contract in english meanwhile be holding a verbal conversation in spanish. Also, we are from Argentina, and we didn`t get a Spanish language contract neither. Already a member? Since then I emailed her Manager and others at Vida Vacations without any response at all. The sales representatives said we would get the money every year, no problem! We had to go thru 4 layers of snakes, sales people, to make it out of Jurassic Park. Christie. It never really crossed my mind they were not tell me the truth about the two main reasons I was buying (rental income and reselling my Shell Vacation program). After a short time salesman came back and said congratulations, they accepted your offer, After 7 hours and many declined offers, we told them we wanted our Vallarta Adventures and the cab back to our hotel. After a short period of time trying to dissuade us. I was looking for some information about this resort and all their scam tactics, and i've found these articles that have a lot of info That being said and as stated in your contract, remember the company makes no representations regarding the market for vacation ownership rentals or resale, nor recommends buying this product for rentals, resale or investment. presentation. I've purchased my timeshare 3 years ago, and it's been impossible to get out. mayan palace continues to refuse full refund! Thank you, you have successfully subscribed to our newsletter! We went in person to request full refund and cancellation, of which we were declined. You are welcome to leave any printed materials at the check-in desk at the location, during my state. These comments reach a relatively small number of people, if your are a victim of this scam please spread the word to help others avoid the Vida Cirque-us.We are seeking to widen the the reach of our message. We're backsorry to bother you all with our sad story but we won't let Vida do what they did and just say too bad, so sad. Vida Vacations is a members-only bespoke destination club offering a dedicated approach to high-end travel. They tell you all about the upper class stuff, then sell you the lower class package and don't state that you can't do any of what they just showed you. Vida Vacations Destinos unlimited United States Phone: Web: Category: Vacation packages Vida Vacations Destinos unlimited International Cruise & Excursion Gallary Our Vacation Scammed and feared my safety *Author of original report: Additional information + Leaflet | OpenStreetMap contributors | Open In Google Maps Print this Report They really push the vida dollars making you think you are getting dollar for dollar savings when you actually only get to use about 10% on the dollar. That is not how it works. How and why he sees fit to allow people to sell it as if they were trying to move an old Chevy on its last legs to an unsuspecting sucker I don't understand.
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