Specialized Services The Zuckerberg San Francisco General Hospital Charity Care and Discount Payment Program Policy is located on the State of California Department of Health Care Access and Information (HCAI) website. Were Here to Help. Psychiatry: Visitors are not permitted. We don't charge any fees to send copies directly to health care providers. The Health Network celebrates the citys diversity, serving individuals and families of all backgrounds and identities, regardless of immigration status or lack of insurance. Otherwise, meet first with an enrollment specialist. Sat/Sun 9:00am 5:00pm Call 628 206 8000 . Visitors are not permitted to accompany adult patients unless they require special assistance due to a disability or impaired understanding, or unless they are the patients primary caregiver. If youre making the request in person, you can tell us what format you would like. San Francisco | Sutter Health San Francisco, CA 94110. If youre a member of the SF Health Network, youll need a referral from your primary care doctor. CA To request a CD, complete the Authorization for Release of Health Information form. The Epic launch has been very successful, due to careful planning, intense teamwork and robust support during the first two weeks of go-live. Closed on federal holidays, Employment Development Department Check in with your provider today to create a plan that works for you. ), Health Information Management Services ). Every year we serve more than 100,000 people in our clinics and hospitals, such as Castro Mission, Chinatown, and Southeast health centers, Zuckerberg San Francisco General and Laguna Honda Hospital and Rehabilitation Center. We are here to serve you in ways that go beyond medical treatment. Pediatric patients, elderly patients and patients with mobility, language or cognitive issues are permitted to bring one visitor during their appointment time. The departments have included a direct link to some of the records; if there is no link for the record you are seeking, and/or you would like to request additional information regarding that record, please contact the department or division directly using the contact information provided for that specific record. Everyone is welcome here, no matter your ability to pay, lack of insurance, or immigration status. The most current Chargemaster can be found on the State of California Department of HealthCare Access and Information (HCAI) website. Get updates on affected services and facilities. Comprehensive pediatric urgent care is available 7 days per week including evenings and most holidays (except Thanksgiving,Christmas, andNew Years day) at the Childrens Health Center on a drop-in basis for all children regardless of clinic affiliation. The Zuckerberg San Francisco General Hospital Charity Care and Discount Payment Program Policy is located on the State of California Department of Health Care Access and Information (HCAI) website. To request a copy of your medical records. Department of Public Health: Community Health Network - SFDPH We know that good health means more than great doctors and medical services. 400 Parnassus Ave., Room A88 California Department of Health Care Access and Information (HCAI) website, Zuckerberg San Francisco General Contact Us - Zuckerberg San Francisco General Search here for a MarinHealth expert to deliver the personalized care you deserve. Subscribe for occasional updates about how you can support public health in San Francisco. 1098 Valencia St Call 628 206 8000 for General Information Direct questions, comments or suggestions about this site to zsfg.admin@sfdph.org. It is available to all San Francisco residents regardless of immigration status, employment status or preexisting conditions. 1440 Harrison St Specialty Care Just For Children 800 772 1213 Were Here to Help. 1001 Potrero Avenue (corner of 22nd Street) If you get care through the San Francisco Health Network, you can request a copy of your medical records. CMS, through its Price Transparency Rule, requires that hospitals make public standard charges. California Pacific Medical Center | Sutter Health Go to website Balance Billing Call 911 right away if you're experiencing a life-threatening emergency. Call 628 206 8000, Health Department Transforms Patient Experience with EPIC, Epic unifies patient medical records across multiple systems, provides access and transparency into patient medical records, and enables access to health data and improvements to patient safety. 1001 Potrero Ave Zuckerberg San Francisco General Hospital and Trauma Center provides world-class care for the people of San Francisco, regardless of ability to pay or immigration status. Contact the Patient Financial Assistance Department for more information and to apply. A $75 million donation by Facebook founder Mark Zuckerberg and his wife Priscilla Chan [4] covered approximately 7.35% of the overall cost. Call 628 206 8000 for General Information Before sharing sensitive information, make sure you're on a federal government site. Zuckerberg San Francisco General Hospital and Trauma Center provides world-class care for the people of San Francisco, regardless of ability to pay or immigration status. San Francisco, CA 94110. Ashburn, Medical Department, pp. Our wellness experts will be happy to take care of you. All patients must complete the hospitals financial eligibility process so we can provide you with the best information about your bill. Phone Number 628-217-5700 Fax Number 628-217-7504 Castro Mission Health Center 3850 17th St. San Francisco, CA 94114 Mon to Wed, 8:00 am to 12:00 pm and 1:00pm to 5:00pm Thu, 8:00 am to 12:00 pm and 2:00pm to 5:00pm Fri, 8:00 am to 12:00 pm and 1:00pm to 5:00pm Get directions Nurse Visit Drop-In Call 628 206 8000, special restrictions in place for visitors, Interpreter services in over 25 languages, Google Call 415-292-1300, Ocean Park Health Center: Were Here to Help. Direct questions, comments or suggestions about this site to zsfg.admin@sfdph.org. You also may arrange to pick up your medical records in person at any of our Medical Records locations. San Francisco, CA 94107. We provide continuous care for people wherever they are in clinics, hospitals, at home, in jail, in transitional housing or on the streets. Call 628 206 7000 to get started. Release of Information Sat 9:00am 1:00pm 8:00am 11:30am Direct questions, comments or suggestions about this site to zsfg.admin@sfdph.org. Otherwise, meet first with an enrollment specialist. The radiologist will write a report with the results of your exam. Were Here to Help. Dinner 4:30pm 7:00pm Apply for a printed Veteran ID card, get your VA benefit letters and military service records, and learn how to apply for a discharge upgrade. Hours are 7 a.m. to 6 p.m. every day of the week. Were Here to Help. The Charge Description Master (CDM), or Chargemaster, is a listing of items that could be billed to a patient, payer, or health care provider. Please note: Because your results are available in MyChart immediately after they are finalized by the radiologist (effective March 31, 2021), your healthcare provider who ordered the study may not have reviewed these radiology results yet. UCSF Health San Francisco, CA 94110. For questions about your hospital bill or insurance coverage. Call 628 206 8000 for General Information Please ask at the Register for care office, and they will provide you documentation of your VA coverage. Copyright 2023, Department of Public Health, City and County of San Francisco. We also provide on-site pediatric specialty care for asthma, cardiology, dermatology, developmental pediatrics, neurology, urology, obesity/healthy lifestyles, and tattoo removal. Were here to help you or a family member navigate the system. Are you new to Zuckerberg San Francisco General? The August 3rd launch of the new system brought together 21 systems that were working independently to create a single integrated medical record for . Future phases of Epic implementation will include the Population Health Division, Maternal Child and Adolescent Health, Jail Health Services and Behavioral Health Services. Two (2) Parents/Guardians allowed with minors. Call 628 206 8000. To request a copy of your VA medical records by mail or fax, send a signed and completed VA Form 10-5345a to our Release of Information office. Federal government websites often end in .gov or .mil. Find exceptional care at our convenient locations throughout Marin and the North Bay. Call 415-206-8494, Silver Avenue Family Health Center: San Francisco, CA 94110. Call 415-206-2400, Potrero Hill Health Center: Call 911 for a Medical Emergency. Outpatient visitation continues to be limited to compassionate exceptions due to waiting room capacity limits. Log in to MyChart. The August 3rd launch of the new system brought together 21 systems that were working independently to create a single integrated medical record for the100,000 patients served by DPHs San Francisco Health Network (SFHN). Free shuttle to UCSF locations in the city, including our main campus. 1 Complete a simple secure form 2 Zuckerberg San Francisco General Hospital and Trauma Center provides world-class care for the people of San Francisco, regardless of ability to pay or immigration status. It will touch every part of the health network, from the way providers care for their patients to the way patients engage with their care teams.. The Epic implementation represents an investment by the City and County of San Francisco of $377 million to bring our public healthcare system up to the highest standards that todays technology has to offer. Patients often cross between these facilities and clinics, and now their records will too, allowing providers to collaborate and improve how they provide care. Using a patient portal helps patients take control of their medical care. Our Main Campus is served by Muni routes 9, 10, 33, 49, and 90. Department of Public Health: Forms - SFDPH The implications of the new system will be transformational, said Dr. Alice Chen, SFHN Chief Medical Officer. Call your clinic to find out. In partnership, we provide primary care for all ages, specialty care, dentistry, emergency and trauma care, and acute care for the people of San Francisco. About the San Francisco Department of Public Health A Premium account is one where youve gone through extra identity authentication. Due to resource limitations, we do not offer repeat COVID testing for those who have recently tested positive, or for pre-travel or employment purposes. Call 911 for a Medical Emergency. Zuckerberg San Francisco General Hospital and Trauma Center provides world-class care for the people of San Francisco, regardless of ability to pay or immigration status. Hours: The Cafeteria is closed to the community during the COVID pandemic. Financial Counselors in the Patient Financial Assistance Department are here to help you apply for our Charity Care and Discount Payment financial assistance programs that can help you pay your bill. office. General: May have four (4) healthy visitors at a time. The report and images are also available by CD, free of charge. ICU: May have four (4) healthy visitors per day during visiting hours. Check-in upon arrival. Clinical Records Division: San Francisco General Hospital (SFGH) Retention Type: 1 - Permanent Retained On-Site: Indefinitely Retained Off-Site: VendorIndefinitely Medical Records - Minors Category: Clinical Records Remarks: Administrative SFGHPolicy 13.8Rev.4.01 Division: San Francisco General Hospital (SFGH) Retention Type: 2 - Current Free shuttle to the 24th Street Mission BART station during peak commute times. Call 911 for a Medical Emergency. Patient Access Enrollment staff can also help you learn if you qualify for Medi-Cal or insurance under health reform. A price estimator tool with shoppable services that allows consumers to estimate the amount they will be obligated to pay when receiving shoppable services. in person From Birth to Age 21 Zuckerberg San Francisco General The Health Department has had a multi-disciplinary team dedicated to ensuring the transition is as seamless as possible. 1001 Potrero Avenue Have available by request a list of the 20 most common procedures or services and five room and bed rates. If you change your mind and want to share your health information, youll need to submit VA Form 10-10163 (Request for and Permission to Participate in Sharing Protected Health Information). Zuckerberg San Francisco General Hospital Campus, Building 9, Room 115 OHS Hours:* Monday/Tuesday/ Wednesday/Friday: 7:30AM - 11:00AM / 12:30PM - 4:00PM *** As the citys public health system we also provide emergency, trauma, mental health and substance use care to any San Franciscan who needs it. Call 628 206 8000 . Call 628 206 8000, Google Were Here to Help. Are you an existing SF Health Network Patient? Emergency Room: Open 24 hours/day. For privacy reasons, we cant accept requests for medical records by email. Call or visit one of our release of information offices. All of this ultimately helps us engage our patients and clients by providing them with valuable health and wellness information, as well as driving outcomes through analytics. Call 415-206-8383, Chinatown Public Health Center: As a result, we have resolved 81% of more than 12,000 requests for assistance in the first two weeks since go-live. How to Obtain Your Medical Records - UCSF Department of Psychiatry and Guide you to medical center departments and resources you need, Share information with you on patient rights and responsibilities, Help communicate your ideas or concerns that you may have to the appropriate managers. California Pacific Medical Center is one of the largest not-for-profit medical centers in California. Otherwise, meet first with an enrollment specialist. To make an appointment to review your medical records in our Medical Records office, please call (415) 353-2221 during our office hours. Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG To schedule an appointment or procedure at Zuckerberg San Francisco General. San Francisco Veteran Affairs Health Care System (SFVAHCS) - Fax to 415-750-2032 Zuckerberg San Francisco General Hosptial (ZSFGH) Verify External Information The below list comprises information not generated or updated by UCSF, but is frequently accessed and used by our department and our external contacts: We connect San Franciscans to quality health care. Many routine appointments can be converted to virtual visits. at our Were Here to Help. Copyright 2023, Department of Public Health, City and County of San Francisco, Thanksgiving Day, Christmas Day, New Years Day, Call 628 206 8000, Google Call 628 206 8000, Department of Education & Training website, Google San Francisco General Hospital Medical Center Health Information Services, Main Hospital, Room 2B1 1001 Potrero Avenue San Francisco, CA 94110-3518 Laguna Honda Hospital & Rehab Center Health Information Services, Room B300 375 Laguna Honda Boulevard San Francisco, CA 94116-1411 ICU: May have four (4) healthy visitors per day during visiting hours. Information and Assistance (650) 573-2354 Hours Monday - Friday: 8:00 a.m. - 4:00 p.m. To Submit a Form to the Medical Records Department Drop Off: i n person at the hospital. Our office hours are 8 a.m. to 4:30 p.m., Monday to Friday. Call 628 206 8000 for General Information 1001 Potrero Ave Were Here to Help. Or go to your nearest emergency room. Street Mission BART station during peak commute times. Enter from 24th Street (during the day) and 23rd Street (in the evening). You may read about our commitment here. When I see the hospital, the word that comes to mind is community., Zuckerberg San Francisco General So far, more than 12,000 patients have information from non-SFHN providers in their records, making it easier for us to provide them with complete care. The SF Health Network is a community of top-rated clinics, hospitals, and programs including ZSFG, Laguna Honda, and community clinics across San Francisco. Whatever your health goals may be this season, we are here to care for the community. Enter from 24th Street (during the day) and 23rd Street (in the evening). Sa Filipino Call 415-671-7000, Tom Waddell Urban Health Center: Were Here to Help. Visitors are to self-screen using the symptom screening poster. The actual price a patient is responsible for may be higher or lower based on the actual services provided and a patient may receive separate estimates for professional services from SFGH Medical Group. Comments/Complaints If you have any comments or complaints. Street Mission BART station during peak commute times. Make a copy of its CDM (Chargemaster) available on its website. Assisted Outpatient Treatment (AOT) Communicable Disease Control & Prevention; . 1101 Van Ness Avenue San Francisco , CA , 94109 (415) 600-6000 Map & Directions Network Affiliation This location is part of Sutter Health's California Pacific Medical Center. [5] Contact Information | Zuckberg San Francisco General Hospital and Billing & Insurance - Zuckerberg San Francisco General Learn more about us Your imaging test will be interpreted by a UCSF radiologist, a doctor trained to interpret imaging exams. If you're a member of the SF Health Network, you'll need a referral from your primary care doctor. Medical Records - San Mateo County Health Call 628 206 8000, Google If you have any questions, please contact HIM at the phone number listed below: Dignity Health - Greater Sacramento Service Area ATTN: Health Information Management/Medical Records 3400 Data Drive Rancho Cordova, CA 95670 Phone: (916) 854-2000 Were Here to Help. Fill out, sign, and date VA Form 10-10164 (Opt Out of Sharing Protected Health Information). You can see most of your test results and clinical notes in MyChart as soon as they become available. Emergency Department Visitation One (1) visitor allowed. Call 628 206 8000 Family Birth Center Have the Birth You Want To schedule, change, or cancel an appointment: Welcome to Zuckerberg San Francisco General Hospital and Trauma Center. Closed 10:30am 11:00am and 4:00pm 4:30pm. 1001 Potrero Ave 1235 Mission Street Letterman Army Medical Center - California State Military Museum The SF Health Network is a community of top-rated clinics, hospitals, and programs including ZSFG, Laguna Honda, and community clinics across San Francisco. Call 911 If You Have a Medical Emergency. SAN FRANCISCO (August 20, 2019) - After two years of planning and development, the San Francisco Department of Public Health (DPH) went live with Epic, a new electronic health record system. Plus, it saves patients the hassle of re-stating or having to remember details from previous visits. Visits are limited to one (1) hour. We welcome your feedback. Go to the main hospital (Building 5). Free shuttle to the 24th Street Mission BART station during peak commute times. Call our 24 hour nurse advice line at 800-733-0502 to: Find out if you qualify for COVID-19 treatment, If you have an at-home COVID test, use it (You can request free test kits at, If your home test is negative, we still ask that you stay home from. Compassionate exceptions. Hours: Monday - Friday Open 24 Hours. Call 628 206 8000 . San Francisco, CA 94110. For more information, visit sfhealthnetwork.org/MyChart. Women's Services Your Rights Records, Permits & Licensing Applications Forms Licensing Permits Request Public Records Vital Records Knowledge Sharing & Collaboration Administration, Programs, Policy & Planning Environmental Health Publications Cannabis State Legalization Task Force Community Health Improvement Plan Call 415 206 8383, Childrens Health Center An eligibility worker will collect your information to verify your insurance coverage or determine your eligibility for other programs if you do not have insurance. 601 Jackson Street Our Network provides primary care and many other health services in multiple locations throughout the City. Go to SF.gov, Laguna Honda Hospital & Rehabilitation Center, Zuckerberg San Francisco General Hospital and Trauma Center, Communicable Disease Control & Prevention, Administration, Programs, Policy & Planning, CPMC Compliance Statement and Healthcare Compliance Report, Health Care Services Master Plan Task Force, Law Enforcement Assisted Diversion San Francisco (LEAD SF), Mental Health San Francisco Implementation Working Group, Sugary Drinks Distributor Tax Advisory Committee, CBO Annual Compliance and Privacy Training, ELM Compliance and Privacy Training instructions, User Agreement for Confidentiality, Data Security and Electronic Signature, Tattoo, Body Piercing & Permanent Cosmetics, Voluntary Identification Card Program - Prop 215 (SFGH), List of Businesses requiring Environmental Health permits, Temporary booth for tattooing, body piercing or permanent cosmetics, File review Request Form - Food Safety Program, Body Arts Regulation Including Tattoos, Body Piercing, Permanent Cosmetics, Permit to construct, operate or destroy a monitoring well or soil boring. You may mail us a check or pay the fee in person if you pick up your records. Dial 911 or go to your nearest emergency room Get a ride 3 MIN AWAY $8-10 on UberX Get a ride Lyft in 4min $8-10 Need your medical records from San Francisco General Hospital? Dinner 4:30pm 7:00pm MyChart | UCSF Health San Francisco, CA 94143-0308. San Francisco, CA 94110. Patient visitors are allowed to obtain meals though seating is not available in the cafeteria. The prices for services are based on typical visits, and not intended to be representative of the services that may be required for every visit. Contact - San Francisco General Hospital Foundation You dont need to submit form 10-10164. Were much more than a medical facility; were a health care community promoting good health for all San Franciscans. Contact Us - UCSF Health Call (628)206-3275 or send a message through your MyChart patient portal. We process mailed or faxed requests within 10-14 days. Building 5, 6th Floor, Suite 6M. Update your personal, financial, or insurance information with VA Form 10-10EZR. Call 415-682-1900, Positive Health Program: The SF Health Network is a community of top-rated clinics, hospitals, and programs including ZSFG, Laguna Honda, and community clinics across San Francisco. This program is voluntary, and you can choose not to share your information (opt out of sharing). Were Here to Help. The Emergency Department has welcomed visitors back. A health information exchange (HIE) allows your health care providers to use secure, electronic methods to share your most recent medical information with participating doctors' offices, hospitals, labs, radiology centers and other providers participating in your care. Taking mindful steps toward healthier living will lead to a happier you. Wed 9am 12pm Access your VA medical records online. You can request a copy of your medical records at SF.gov. (between 22nd and 23rd Streets) Were Here to Help. Immunizations: Select only if you want immunization/vaccination records (e.g. We can help you get copies of your VA medical records. Medical Record Requests - Dignity Health We provide inpatient, 1001 Potrero Ave Go to SF.gov Vital Records Birth or Death Certificate Obtain a Birth or Death Certificate Permits Permits Food Vending Machines Laundromats (automatic or hand wash) Massage establishments Pet Hospitals Pet Shops Public swimming pools or spas Closed Sundays and Holidays. You can get another person's medical records if youre listed as having Power of Attorney (POA) or youre the patients next of kin. Visit our vaccine information pageon information regarding receiving your COVID-19 initial doses, as well as additional/booster doses. Enter hospital campus driveway and turn right into the surface lot. If you are a SF Health Network patient and you are having a medical issue that doesnt require an emergency room visit, please call your primary clinic first, who may transfer you to an advice nurse.