I have a philosophy that the first time is an accidentthe second time is on purpose. Desired outcome: I called GEHA (my dental insurance). Refund via check. Aspen Dental seems to be targeting a gay demographic here. A modern and relaxing atmosphere. It wasnt until I recd a billing statement from their office that I found out I had been charged for a toothbrush and a bottle of mouthwash. Aspen Dental discontinued services with me. They could NOT do it because my gum did not "heal correctly". Even when you are sending a check back to a patient who has requested an over payment. I would like any negative findings that *** have been reported to my credit removed. Turns out my wife told me they couldn't complete the cleaning and had to do a second appointment for cleaning for the right side of her mouth. My fault - should have got a second opinion but was new to the area and listened to TV ads! Just about anything in private practice is better than corporate dental [1]. Aspen Dental Management, Inc. (ADMI) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 15,000 healthcare professionals and team members at more than 1,000 health and wellness offices across 46 states in three distinct categories: Dental care, urgent care, and medical aesthetics. she is located in your va. beach office at hilltop. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Carefully consider the reasons for that? I did expect the cheap dentures to fit and be comfortable so I could use them. They know the answers and arent afraid to share them, making them the rarest of birds. I deal with some form of pain very time I go here. So they might want to try resubmitting a corrected code, which in that case would mean they (Aspen Dental) would have an additional credit for me if the insurance company covers a part of that. I called Tamara back at Aspen Dental Abingdon Maryland and told her that she lied and that you don't need that to process a FREE EXAM claim.. she then told me that if I come back to aspen dental abingdon Maryland that going forward I would need to give them my social security number because they only email claims, not fax or mail them.. and the exam is now actually a FREE EXAM! Aspen Dental Customer Support Lowest Rating. 600.00 which was set up on a payment plan. I myself went and called METLIFE and I was told aspen dental either needs to mail or fax the claim information to they so that net flier can process it.. no emails are allowed.. Create this form in 5 minutes or less. With news outlets facing more censorship and restrictions from the Taliban, Afghans are turning to social media and citizen journalism for information. I I visited Aspen Dental in Madison Alabama I began to get work done we found that I had one tooth that had been giving me issues the doctor went in to fix it I called back a week or two later complaining about the same area he sent me to get X-rays done they told me I had a sinus issue since I've come back I have had the same tooth worked on over five On Monday 4/24/2023 I had an appointment to see the doctor After 20 min of x-ray and the 360 x-ray was done the tech took my blood pressure and stated the doctor would not see me because my pressure was to high I tried to explain that it was high because I was in alot of pain and while doing the x-rays the tech kept hitting the bad tooth so I left I would Last Jan 3, 2023 my permanent dental implant/denture was finally installed. I wish to have all claims reversed and payments refunded so that I may seek adequate care from another practitioner. Then they waited to June to send it to my insurance, but my insurance wanted copies of my x-rays before they would pay. The appt for the crown was made for Fri Sept 30, 2022 at 9:30a. Aspen compared the bills, and agreed. She is an angel., A modern and relaxing atmosphere. They are the ones most-qualified for leadership, because they have seen & done it all, from all sides. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. The Aspen Dental network is committed to breaking down barriers to care. Dental malpractice cases are relatively rare, attorneys say, because they are expensive to pursue and. Being billed after billed and paid through insurance. Aspen Dental said they would reach out directly to me and never did, this is what Aspen Dental does, tell you one thing and do the complete opposite of what they tell you. The employee continued to try to make a sell. When theres enough industry slippage from the professional standard-of-care, then corporate can move in and wipe out a lot of practices. Long story short, after a few weeks the work I paid for was done and I was fairly satisfied. Class action lawsuit against aspen dental, I paid for comfilytes and got basic dentures, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Bad practice -try to get clients to agree to large billing and never approach the reason you made the appointment. They are not trying to charge me because of their mistake, Desired outcome: This review was chosen algorithmically as the most valued customer feedback. Control over the care office practices may vary across dental practices. Increases your cash flow, At our practice, we are dedicated to providing the finest dental care to the members of the Jamesville community and its surrounding environs. I used care credit after getting approved for credit line increase. Received a bill for $90.00 today, June 4, 2010. Furthermore, the $720.00 (in eligible charges) for partial was not covered per the Ameritas rep (Barbara) because the code submitted to them was some miscellaneous generic code that did not indicate that it was a partial replacing the temp one after 6+ months. Colleen Kluck 17153407541 , Excellent!! I got a **** 3 weeks later. 1 Crown was placed too small leaving a huge gap in my teeth Only the most-profitable dentists, in the best locations, with the best skills, teams & equipment can stay above this fray. I went in as scheduled in February for implant. This is what corporate wants to keep in a cage. They have even answered and hung up on me. This has nothing to do with bank robbery, and is only equated to it by no-nothing CEO zombies, who think they know something about a profession, when (really) they are clueless. Customer Reviews are not used in the calculation of BBB Rating. Dentistry has a reputation for being emotional, so well-run offices are always ready to handle these situations before they escalate. This complaint was posted by a verified customer. I haven't added any problems. I then noticed things like a $135 Oral B toothbrush and called Aspen Dental back and they told me on the phone that those were things I did not have to pay for and that I would be receiving a refund of $170. Aspen Dental reviews & complaints Aspen Dental Customer Support Lowest Rating 209 Resolved 1162 Unresolved 15% of 1371 complaints were resolved File a complaint Table of contents Share Complaints Contacts Resolved "overcharged - Refund Request" Resolved "Denture care after teeth extraction" Resolved "Upper restoration to open my bit I wa." I talked to billing, and showed them the error. After talking to my insurance, they said that they never received a claim in June, and had never asked for xrays from Aspen. As a matter of policy, BBB does not endorse any product, service or business. April 18, 2023 I was told my refund was never put in the system. So no the original complaint was not resolved to my satisfaction as the Aspen Dental owner reached out to me at all. 7 complaints closed in the last 12 months. I wanted implants and such, but, I was advised to follow the plan they had come up with. to tighten the loose partial that occured while I was in the dentist's office! YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. When I call to make appts. Still charged me more money for the quote. I would like a telephone number for corporate customer complaints. February 27, 2019 Dental Patient Refund Letters: Step 1 Run Your Reports Send dental patient refund letters with every patient refund check. Thats not the doctor you want extracting your teeth, or recommending their extraction. dental practices, employ, or in any way supervise the dentists providing dental care. Find 1160 listings related to Aspen Dental Refund Processing in Baldwinsville on YP.com. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. Aspen Dental Refund Processing in Syracuse, NY About Search Results Sort: Default All BBB Rated A+/A Coupons 31. To date they have been repaired three times where separate teeth have come out [this last time was while I was eating pasta]. hrowan@att.net. Get Form. (Another crappy company) Try getting them to understand your side. Aspen Dental - be weary and do your research. On what was supposed to be my last visit to receive the partial, after several adjustments, it finally fit comfortably and was then given to someone to polish. ), My front tooth is coming out what is the cheapest way to fix, Do Not Sell or Share My Personal Information. So I called and asked them to send the bills in, but they never did. IT was supposed to be two appointments for which they charged me $1037.00 When you start in dentistry, you quickly learn that whatever direction you choose, it will be entirely yours. I have received a bill in the amount of $172.40, from Aspen Dental (Mt. The Lady on the phone told me that it was a cleaning, filling and a follow up. No one wants to live in pain, but too many do because they are afraid to face their fears, themselves, and the truth. # 104658] I paid for a set of upper dentures. So my first appointment was scheduled down at your location at Madison on East Washington, I took 2 hrs off work and drove 1 hr to this location to only be told they couldn't pull my tooth because they couldn't call insurance co. to verify my insurance. A class-action lawsuit accuses Aspen Dental, one of the nations largest corporate-dental chains, of illegally owning dental practices and of deceiving patients. Because they did not follow up in a correct, timely manner. I allowed Aspen dental to talk me into getting the other things, but never again. This review was chosen algorithmically as the most valued customer feedback. The lawsuit was filed yesterday in federal court in Aspen Dentals home state of New York. Dollars and Dentists, our joint report with the Center for Public Integrity reported in June that Aspen Dentals practice of serving patients who cannot afford a dentist has led to complaints of patients being locked into debt as well as being overcharged and given unnecessary treatments. Did and boy was he miffed. Se call MET LIFE.. so she said and then called me back 20 minutes later saying that MET LIFE told her to tell me to give them my social security number.. I resched to Mon Oct 3, 2022 at 8a. Madison Avenue-meets-CIA with these psy-ops from Aspen Dental. ****** told me she would send the information to the office manager. I asked about pill form antibiotics and was told "No, Absolutely Not!!! They need to give me the $727.20 refund that was agreed to on Dec 29, 2021 as their is nothing left to talk about, just give me the refund plain and simple. I also sent a letter to the CORPORATE office for Asspen detailing my compliants, my actions, whom I spoke with, and my expected resolutions/refunds.
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