Heb ee n vraag kan j e aan boord upgraden naar elite ik drink bijna alleen water van wegen mijn diabeet zijn. Guests should be aware that certain third party shore excursion facilities may not be fully accessible to guests with disabilities. Thus, it may be necessary for Holland America Line to make alternate transportation arrangements such as a sedan vehicle. All 6 sections of Online Check-In have been completed and indicate a green checkmark; You have made your final payment more than 24 hours previous; Your documents have been processed by Holland America Line; United States/Canada: 1-877-SAIL-HAL (1-877-724-5425). Holland America, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number. Q I have opted for a guarantee stateroom. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Ambulatory Accessible Your updated Express Docs information will be available online. The Express Docs notification arrives electronically approximately 45 days before departure (after your final payment has been made). Q Why are my luggage tags printing with the wrong stateroom number? CPP Platinum is not available to residents of New York State, Quebec or Puerto Rico. Special Needs at Sea and Scootaround are vendors we recommend for delivery of mobility devices. NEW! With Flexible fares, you may change your flights without change fees at any time prior to your cruise final payment date. Available year-round on all itineraries six days or longer except Grand Voyages, Have It All is valued at $99 per guest, per day, for a seven-day cruise and represents incredible savings of 50% or more off the included amenities compared to purchasing them individually. Exclusive interline rates rates with Holland America Line for the airline community and your friends & family members. Friend and Family is an internal benefit for friends and family of HAL employees. Furthermore, you are strongly urged to seek advice from your primary care physician, the Department of Public Health, the World Health Organization (WHO) or the Centers for Disease Control (CDC) to identify any specific vaccination or health precautions required for each port of call on your itinerary. The letter from the child's parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. Unlimited additional Friends & Family cabins at the same price. For bookings made in the Netherlands, Belgium, Luxembourg, Germany, Austria, Switzerland, Finland, Sweden, Norway, Iceland and Denmark, submit written cancellations to Holland America Line, Otto Reuchlinweg 1110, 3072 MD, Rotterdam or informatie@hollandamerica.com. Many of our award-winning shore excursions also offer reduced pricing for kids. Finally but maybe most importantly, our onboard management teams, starting with the Captain, conduct regular inspections and self-audits throughout the entire ship. Guests on any excursion, who elect to leave the automobiles or motorcoaches in the shopping area, or elsewhere, must provide their own transportation, at their own expense, back to the port. Crew Appreciation and Service Charges: Effective on February 1, 2023. Suite SA7034 and stateroom H1804 have wheelchair access on the left side when facing the bed. Be it illness, family matters, unforeseen work events - anything, CPP enables you to cancel your vacation plans before you leave for any reason and receive a refund. Because the Greenhouse Spa & Salon is such a popular destination, we encourage you to book spa appointments in advance (you can also book appointments once on board). Fully Accessible and Fully Accessible Single Side Approach bathrooms in guest staterooms will provide one of three types of bathing facilities: roll-in shower, transfer shower, or accessible bathtub. Please visit the following section, Crew Center is website run by ex-crew members sharing their experience and Insights about life and work on cruise ships. Staterooms I-8033, VB6002, VB6001, J1074, K1012, K1011 are fully accessible. Fees incurred as a result of cancellation cannot be applied to future bookings. PLEASE NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the child's parents. Name changes and departure date changes are considered reservation cancellations and are subject to cancellation fees. For voyage that depart from and return to Australia and/or New Zealand, this policy applies to guests 18 years and older. Does Have it All include gratuities? Holland America Line assumes no responsibility for the items listed above. If your shaver operates on standard 110 AC, by all means bring it (guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay). An activity schedule for each age group will be delivered to your stateroom each evening. If your credit card has already been charged for the purchase and your order is canceled, Holland America Line shall immediately issue a credit to your credit card account in the amount of the incorrect price. Every nautical and engineering officer on our ship has a government license either issued or approved by our flag state that confirms they have met the requirements for their position on the size of ships that we operate. You can easily create your eSignature with pdfFiller and then eSign your holland america family and friends form directly from your inbox with the help of pdfFiller's add-on for Gmail. You can review your personalized information, print only what you want and have convenient access to everything you need for your cruise in one place. The number of Dressy Nights for collector voyages is based upon the duration of each individual voyage of the ship. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. Beverage. Fully Accessible Single Side Approach Question 1 can you pay the different and upgrade to the elite beverage package? Cigarettes may also be subject to a tax imposed by state and local authorities. The number of Dressy Nights on your cruise depends upon the duration of the voyage. Registering a credit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. We recommend requesting a portable crib at booking or by contacting Ship Services at (800) 541-1576. Many thanks. Cruises for Families | Family Cruises - Holland America Line Preparing for your Holland America Line cruise is now easier, faster and more convenient. It is your sole responsibility to obtain all necessary documents for all ports of call on your itinerary. In other words: I dont want to book a dining experience and then be charged for it additionally. If you booked your air travel through Holland America Line, then we already have your schedule. All of our crew are appraised by a senior officer at the end of each sailing assignment. Depending on the ship and itinerary, multi-lingual staff may also be available to assist our guests. Package), or $11 or less (Signature Beverage Package). Additionally, some port facilities may not be accessible due to stairs or steep ramps. The Front Office on board may require the collection of passports for cruises that travel from country to country to prepare for immigration formalities. General Overview: Interline rates are special discounts for employees of commercial and cargo airlines (including air traffic controllers) and Employees of GDS supplier companies. U.S. citizens on U.S. roundtrip or "closed-loop" cruises: U.S. citizens who board a cruise ship at a port within the United States, travel only within the Western Hemisphere, and return to the same U.S. port on the same ship may present a valid US passport, U.S. Passport Card, Enhanced Driver's License or Trusted Traveler Program Card such as Nexus, Sentri or Fast Cards. Family Staterooms Holland America's current fleet does not offer any designated family cabins; Koningsdam will offer the first. We also maintain a rigorous investigation program in our Seattle office that enables us to review safety incidents that need review, determine the root cause and implement corrective measures. Each country has its own entry requirements, and guests assume personal responsibility for having the necessary documents when boarding. hbbd```b`` qd5@$:+``/`a0&WHG}l7Xo4N v\ FF2 : Shirts/cover-ups and footwear are always required indoors. Please contact the ship's Medical Center for any medication requiring refrigeration. * Electrical devices such as small fans, power strips, multi plug box outlets/adaptors, and extension cordswithout surge protectorsare allowed onboard when used with proper caution. What is the price of the Have it All Promo for 10-20 day cruises? Contact our support line at 1-800-628-4771 to request assistance. 5.0. Frequently Asked Questions | Holland America In keeping with our proud Dutch heritage, we invite you to a new onboard celebration inspired by the Netherlands national holiday, Kings Day: The Orange Party. The per person, per cruise deposit requirement will be advised at time of booking. Shoreside, many of our people either have spent years first working on our ships or have other maritime experience. OurStandard Cancellation Protection Plan (CPP Standard Plan) will allow you, for any reason, to provide written cancellation up to 24 hours prior to the start of your scheduled travel (sea, land and/or air) arrangements made by Holland America Line and receive a refund equal to 80% of the eligible amounts paid (90% if you purchase our CPP Platinum Plan). 49 0 obj <> endobj And on New Years Eve we ring in the New Year with festive dining, sparkling wine toasts, live music and dancing its truly a Dressy Night to remember. Some airlines charge for seat assignments. In accordance with U.S. legal requirements, we are providing the following link to theU.S. Department of Transportation Cruise Line Incident Reports. Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. In many countries, you can use your ATM card to obtain local currency. Please talk to your traveladvisor about this requirement. Mar 26, 2020. Health Protocols page and FAQs. Furthermore, many transportation vehicles around the world do not have wheelchair lifts. Birth certificates can be an original, photocopy or certified original. For faster processing, please include a confirmation number on your check. It may be necessary for guests to overnight en route to or from their cruise due to airline schedules and/or availability. Pinnacle Grill is the ultimate steakhouse at sea, while Tamarind showcases the traditions of Southeast Asia, China and Japan with sensuous flavors. Holland America Friends and Family Discount is a special . Keep them close at hand in your purse or jacket pocket. Any discrepancies may prevent travel. if i book a shore excursion prior to boarding can i use onboard credit? Bathtub with separate roll-in shower: SY 8068 has wheelchair access on the left side when facing the bed. To ensure that happens, we have appointed a Designated Person who operates under the standards established by the International Management Code for the Safe Operation of Ships and for Pollution Prevention, commonly referred to as the ISM Code. Requests for excursions which are fully booked are placed on a waiting list. The experts at Holland America Line, the largest and most experienced Alaska travel company, have some tips on packing when you're headed north on a cruise or Land+Sea Journey. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. For safety reasons, travel irons, steamers, and electric water heaters/kettles may not be used in your stateroom. The following flight options can be managed by logging into My Account or Manage My Cruise at www.hollandamerica.com . This program is being extended so that each cabin with an eligible employee, as defined below, may add up to three (3) cabins on the same sailing at the interline rate. Air rates are for e-tickets, per person and include flight taxes and fees. It's the easy, hassle-free way to travel to and from your cruise. By combining Holland Americas Luggage Direct onboard airline check-in and Bags VIP luggage delivery services, you can check your luggage on the final day of your cruise and not have to deal with it again until it is delivered to your door! Changes or cancellations may be made online up to 3 days prior to your scheduled cruise departure date. We cannot guarantee that all are able to provide facilities that are accessible to individuals with disabilities and third party shore excursion facilities may not be fully accessible to guests with disabilities. The plan includes rigorous cleaning protocols and changes in operating practices depending on any onboard illnesses. For information on alternative transportation arrangements and associated costs please contact ourGuest Accessibility Department. 68 0 obj <>/Filter/FlateDecode/ID[<954766F944061BEB4D5E631A9D455970>]/Index[49 32]/Info 48 0 R/Length 99/Prev 199430/Root 50 0 R/Size 81/Type/XRef/W[1 3 1]>>stream stateroom must also purchase the package. Telephone: Shore to Ship Does it have excursions to Antarctica? Friends and family casino offer - Holland America Line - Cruise Critic We are pleased to offer Flight Ease, the easiest way to book flights for your cruise vacation. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. 'o$Z$H9RGkDpl;~.P8N9siJN9:sT%Ha=yIO"VI z?c? Holland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Driver's License. The Captain cannot perform legal ceremonies. (Remember that checked luggage might not be accessible at all times.) Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. Changes to the air booking may require cancellation and rebooking of flights at the current available rate. Or explore at your own pace, with a premium hotel as your home base. Learn more about family cruises with Holland America Line. We are not big drinkers, would lose money on that. Listen to the menu and select the number that corresponds to the ship you are calling. Up to 75% OFF 2nd Guest. When users phones pick the shipboard signal, their phone will usually display cellular at sea, Ship Roamor 901-18. Bathtub with separate accessible transfer shower: Suite SY8068 All documentation and immunization requirements are established by government authorities and not by Holland America Line. In areas where chlorinated tap water is not available or where hygiene and sanitation are poor, travelers should be advised that only the following may be safe to drink: Norwalk-Like Virus (NLV) can be identified by symptoms of nausea, vomiting, diarrhea and sometimes fever. A second deposit is required for all Grand Voyages. With Bags VIP luggage delivery service, you can skip baggage claim and head directly to your ship upon arrival. To set up EZPay, please contact your travel advisor or Holland America Line at. Staterooms VA8032, VA8031, VA6049, VA5140, VA5137, VA5054, VA5051, VA4132, VA4131, H4090, H4089, VA4052, VA4051 are ambulatory accessible. endstream endobj 53 0 obj <>stream Situations may occur in which guests with limited mobility may not be able to go ashore at the time they desire or are unable to go ashore at all in certain ports. A: To many, the term Gala was either confusing or misleading, implying a specific type of dress (black tie or tuxedo) which has never been a requirement. Fully Accessible Is it possible to add the have it all to an existing booking? Payment of any fines levied is the responsibility of the individual guest. These non-refundable, but generally lower rates, require full payment for the air reservation at time of air booking. Turn Wi-Fi on and connect to your ships network. Local sales taxes are applied where required. The bed can be converted upon request to 2 twins if full compliance is not needed. The SSO/Staff Captain are authorized to make a professional judgment as to the legality of any item declared,detected or discovered on board. Thank you. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. Relaxing treatment rooms also offer breathtaking views where guests can enjoy exotic skin, body and hair treatments ranging from hot stone massages and pedicures to hair styling and facials. The airline may generate a Future Air Credit (FAC) memo in an amount the airline determines. Plastic water bottles are not allowed. Confiscated prohibited items are to be returned to Guest(s) ONLY on the actual day of disembarkation/end of voyage and ONLY after guest has scanned off at the gangway. Please see your server or bartender for a full list of items included in each package. All other questions and concerns regarding air arrangements should be directed to your travel advisor. Central FL. If I book a Have It All package with my cruise, that comes with Surf Voyage Plan WiFi included. You will need to provide proof of current vaccinations for the animal. NOTE: CPP Standard is available to all guests, regardless of residency. 01. You can do everything or absolutely nothing. The charges are subject to change without notice. Portable cribs will be supplied with sheets and a blanket and do not require bumpers, as they have mesh siding. Every ship is equipped with damage control equipment that enables the ship to effectively respond to a hull breach should that occur. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. We have created a broad range of shore excursions with options available for every desired activity level. what port is grand world voyage in todayoage, what is included in a 7 day complimentary cruise, what is the address of the dock that the ship, what is the address of the dock that the ship is tied, how to use a shipboard credit for a manicure, how do you make reservations for americas kitchen, what are the amenities of a neptune suite, im going on a cruise may 2 to may 7 2023 do, im going on a cruise may 2 to may 7 2023 on the noordam do i still need a co-vid, transfers from narita airport to yokohama oban, koningsdam jume 17 sailing from vancouver, missing immigration information for valliere party, booking # xmmgmt, where can i find passenger lists from1889, how to get from vancouver seatac to seattle airport, will holland ever port again in tampa fl, will holland ever port again in tampa fla, will holland ever port again in tampa florida, Sail Away with Us During Our 150th Anniversary, Samantha Browns Tips for Cruising Alaska, How to Find the Best Binoculars for Wildlife Viewing in Alaska. In addition to our Designated Person inspections, we maintain an Audit Services Department that conducts its own audits and reviews of our ships. The day you board, Holland America Line places an initial hold on your credit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). All mail is subject to local postal office procedures and rates in the port mailed. I would like to do the reservations now July 2021>. Book the Stateroom or Suite You Want When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our most popular and unique itineraries. Kids Clubis unable to accommodate children requiring one-on-one care into programming. Tickets are nonrefundable. Click the box and an alert will appear saying the following pop-ups have been blocked. Global Positioning Systems (GPS) to precisely locate our position on the sea. On board, everyone has the freedom to pursue their passions, their way. Discounts for employee families? - Cruise Critic Community For a more in-depth look at the check-in process, check out our video walk-through. 200% inside/ocean-view; 200% verandah/suite. Tickets are nontransferable and name changes are not allowed. Share a world of fascinating cultures, natural wonders and engaging adventures with your entire family on an unforgettable Holland America Line cruise. Internet Plans vary in price to accommodate individual needs and are interchangeable between the workstations in the Explorations Caf and your wireless device. We also recommend that you carry the immunization records with you in case they are required at any port of call. All guests are required to disembark the ship at this time. Traveladvisors please note that MCOS will not be accepted. Mail Learn about Holland Americas COVID-19 vaccination and testing requirements in theHealth Protocols FAQ. Where can I find the have it all fares, please? Imagine the smile caused by a bon voyage bouquet; the pleasure given with a "Well-Being" spa package or the appreciation felt for a prearranged romantic dinner for two at the Pinnacle Grill. Similar inspection programs exist around the world with particularly rigorous inspections performed throughout Europe and South America as well as in Canada, Australia, New Zealand and many other countries. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows: Guests 21 years and older may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). If you were unable to complete Online Check-In prior to your travel, please allow sufficient time to complete the immigration questionnaire (one per person) at the pier.
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