RebelBio and SOSV are the most recent investors. Telehealth Providers. If the COVID-19 pandemic has taught us anything, its that rapid development and collaborative innovation in biological science is crucial for humans to survive and thrive. We also collect your IP address and other unique identifiers of your computer, mobile phone or other device used to access our Sites. I'm so sorry to hear of the issues you have experienced, and can assure you our intentions are to always give the best customer experience, and I am sorry this hasnt been the case in this instance.I can confirm, looking at your recent contact with us that the issue has been rectified, however I have sent you a follow up email with further information regarding the circumstances of your query to help you further.Wishing you all the best. See the Choices section below for further information. We are really pleased to hear you were happy with our services and that you will use us again! We may contact you if we are in need of information to support your request or to verify your identity as related to the Services or your personal data. Your result may not come in at the same time as others who've submitted their sample at the same time as you. Here you can contact via Chronomics Corporate Office is Lombard Business Park, Bizspace, London SW19 3TZ, United Kingdom. Logistics & Fulfilment We are delighted to hear you are a returning customer and you have been happy with our services. United States) through the use of appropriate safeguards such as standard contractual clauses. Thank you so much. Parental/guardian submission of their childrens personal data for the purposes of obtaining Services is permitted. A REAL person would have been so much more reassuring but there was no live person helpline!! The services, bio-infrastructure, test kits and test results are not intended as a substitute for any medical advice or professional judgement of health status. (business & personal). THEY ARE KEEN TO TAKE YOUR MONEY AND NOT REFUND WHEN YOU CANCEL YOUR ORDER IN A TIMELY MANNER! We are delighted to hear of the great service you received from Ryan. Seems a while now, but in Feb / March 2022 in structions detailed by Chronomics for me were complicated. Except as prohibited by applicable law, the services, bio-infrastructure, test kits and test results that are made available through or via Chronomics are provided as-is and without any warranty, representations, assurances, or guarantees of any kind whatsoever, whether express or implied (either in fact or by operation of law). Here are 8 tips for writing great reviews. We hope you have a wonderful week! Terms & Conditions why isn't the testing done the same way as NHS, so much easier as I don't have a smart phone. We may disclose personal data to law enforcement, regulators or other third parties if we believe in good faith that its necessary (a) in connection with any investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on us; (c) to protect or defend our rights, safety or property or of users of our Services or others; and/or (d) to otherwise to establish, bring or defend a legal claim; or (e) to assist in preventing any violation of the law; (f) to enforce our Terms of Use on our Sites or our Terms and Conditions for the Services (for example, if your actions appear inconsistent with such terms). Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I've ordered a number of things from them, and I've never been let down. This resulted in me being blocked when trying to register the second person. Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results. Days would then end with pitches to literally hundreds of investors to secure the necessary funding to stay afloat (particularly apt for Toby, who was forced to live on a boat, while Tom sofa-surfed to save on overheads). By late 2019, we had a test and an online dashboard we were proud of and a consumer group that was growing day by day, week by week. Careers, Contact The customer service and product quality at Chronomics have really pleased me. If you've not yet received your test results, please read the information below before contacting us. On our return I asked for a refund but I was just blanked ( not possible) you provided result which were late thats it. According to the latest confirmation statements submitted on the 2020-12-31, there are currently 12 directors. Please do not hesitate to contact us if we can help with anything else.Kind Regards,Ana. About us Chronomics Please include in your request sufficient information that allows us to reasonably verify that you are the individual about whom we collected the personal data or the parent or guardian of that individual, including a means to contact you. Your personal data may be stored or shared as described in this Privacy Policy. You was able to solve my problems with an immediate response which is very rare these daysI cant thank you enough for this great service, Hi David, Thank you very much for taking the time to provide us with such a positive review, if we can ever be of any assistance, don't hesitate to get back in contact. You hide behind emails no phone number to contact you dont answer emails just appalling. This privacy policy (Privacy Policy or Policy) describes the types of personal data Chronomics, Ltd. or our affiliates (we us or our), acting as controller, may collect, share or otherwise use your personal data; steps we to take to protect personal data; and choices and rights you may have with respect to your personal data. | Read 12,541-12,560 Reviews out of 15,147 We use cookies and other automated technologies to identify you as a unique user when visiting our Sites, to understand the search terms you use, the URL that referred you to the Site, all areas on the Sites you visit and the time of your visit to enable us to track usage, to analyse the performance of, fix errors in our Sites, for information security purposes, and to provide support for, improve, and develop the SItes or Services. Our Services and Results Are Not a Substitute for Medical Judgement. I have passed on your kind words to Ryan! In limited cases, the law permits us to keep your personal data indefinitely provided we put certain protections in place. free lookups / month. Chronomics makes no endorsement or representation as to the accreditation, licensing or good-standing of any healthcare provider under applicable laws. Hi Joanne, I'm sorry to hear of your experience Joanne, unfortunately from your name left against your review, I am unable to identify any previous orders created, in which I require to obtain contact history.We do always email all of our customers back and our contact centre is open from Monday-Friday 09:00-18:00. Kindest regards,NiciaSocial Media Department. 39. Chronomics All orders are subject to our Terms & Conditions (chronomics.com/terms-conditions/). Here we highlight of the Chronomics Contact Number is +44 20 8016 2620 which you can resolve your queries quickly and easily. Unless there is a reason that the law allows us to use your personal data for longer, we will make reasonable efforts to comply with your request. Lab Partner Program United Kingdom, Tests for Individuals I'd be more than happy to look into a refund request for you and resolve any ongoing concerns you may have with your order. Still no refund!!! The company registration number is 11120038, Its main line of business activity is Research and experimental development on biotechnology, and the company is listed as Active. WebChronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. For reasons of substantial public interest. The Chronomics contact (Ryan S.) was prompt, patient, and extremely helpful in guiding me through the process of registering my covid test a process I found pretty awkward and impossible without his help. Results Delivery & Monitoring, Who We Support If anyone needs to contact them to speak to a Chronomics agent this is their number: 020 3545 1030 as they dont advertise it anywhere! I have instead re booked a test with ExpressTest. I have emailed directly and also numerous times via the contact form on their Website with not even a acknowledgement from them. However, not all of the early progress was smooth sailing, especially how we drove initial sales of our flagship product an epigenetic test looking at biological age. Leave your details and well be in touch shortly to arrange a time to speak. Rights relating to automated decision making, including profiling. Total disaster, chronomics website wouldnt recognise the barcodes on the test cassette. Take Control of your DNA. Contact information (email address, postal address, telephone number) Log on credentials when you create an account with us (e.g., user ID, password) Sex Chronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. :-). It took me hours (literally) to get the whole thing done. We will not discriminate against you in any way based on your exercise of these rights or any rights protected by law. Cookie Policy Chronomics, how about a refund? Click Manage account > Security. All rights reserved. Except as prohibited by applicable law, the services, bio-infrastructure, test kits and test results that are made available through or via Chronomics are provided as-is and without any warranty, representations, assurances, or guarantees of any kind whatsoever, whether express or implied (either in fact or by operation of law). chronomics day 2 Test - Tenerife Best wishes, Nicia.
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