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The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more. A consumer whose household currently is receiving more than one Lifeline service must select a single Lifeline provider and contact the other provider to de-enroll from their program. Because telephone subscribership levels on Tribal lands are the lowest in the country, enhanced Lifeline benefits are available to low-income residents of Tribal lands. "Bringing Lifeline to Commmunities Nationwide" Member Access Find Event Member Login Home Member Login Username Password Remember Me Forgot Password You may also contact USAC's Lifeline Support Center for assistance at 1-800-234-9473 or by email at lifelinesupport@usac.org. If you are a person with a disability and need assistance with your Lifeline application, contact the Lifeline Support Center or call 800-243-9473. 2. They also say that although 74% of Lifeline subscribers have access to broadband on their smartphone or computer,[11] it is critical to also provide access to standalone broadband service in their homes due to data caps and the usability differences between smartphones and computers. Accept the system's terms of use and click Sign In. Acceptable documentation for income eligibility verification includes: The prior year's state, federal or Tribal tax return; current income statement from an employer or paycheck stub; Social Security statement of benefits; Veterans Administration statement of benefits; retirement or pension statement of benefits; Unemployment or Workers' Compensation statement of benefits; federal or Tribal notice letter of participation in General Assistance; or divorce decree, child support award, or other official document containing income information. Subscribers must recertify their eligibility every year and should respond to any requests from the National Verifier's or state Lifeline administrator to recertify eligibility. To check the status of your National Verifier application, you can follow these steps: Please note that the processing time for your application may vary depending on various factors. There are several options to apply for Lifeline. Lifeline is part of the Universal Service Fund. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. Spotlights Lifeline Program. Subscribers who fail the initial automated checks will receive a barcoded version of Form 5630 from USAC to submit via mail. The guideline is based on your household size and state. Lifeline is part of the Universal Service Fund. CT customers only - If you prefer to fax your information, please fax your Lifeline application with the required official documents to Verizon at 1.877.306.2190. .gov website belongs to an official government You may also contact USAC's Lifeline Support Center for assistance at 1-800-234-9473 or lifelinesupport@usac.org. For low-income consumers living on Tribal lands, Lifeline provides a monthly discount of up to $34.25 off the cost of telephone service, broadband Internet service, or bundled services (either wireline or wireless). You may become ineligible for Lifeline if your income has increased, you no longer participate in a qualifying federal benefit program, or someone else in your household gets Lifeline service. Please note that, pursuant to a waiver approved by the FCC, recertification requirements for those subscribers living on Tribal lands has been suspended until January 31, 2023. For audio and other access, use the "Explore Accessibility Options" link. The National Verifier is a centralized system established by the FCC and operated by USAC that verifies Lifeline applicants' eligibility and recertifies subscriber eligibility annually. ET) online is reviewed within minutes. Lifeline National Verifier Application Form , Is Humanmicrobes.org Legit or Scam? American telecommunications subsidy program, "Lifeline Support for Affordable Communications", "FCC Inspector General issues fraud advisory on Lifeline program", "How we can expand mobile phone services to low-income Floridians - Opinion", "Ajit Pai wants to cap spending on broadband for poor people and rural areas", "Lifeline Program for Low-Income Consumers", "The Lifeline Program Through The Years: From Origins To The Present", "The FCC continues fight against fraud and abuse of Lifeline low-income subsidies", "FCC Reforms, Modernizes Lifeline Program for Low-Income Americans", "Cell phone subsidies claimed by many who can't prove eligibility", "Lifeline Subscribership by Service Type (Broadband Uptake)", "FCC's Pai targets Lifeline fraudsters, but doesn't propose a funding cap", https://en.wikipedia.org/w/index.php?title=Lifeline_(FCC_program)&oldid=1151061787, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 21 April 2023, at 17:02. To apply for Lifeline, a consumer must generally use the National Verifier application system. During the National Verifier soft launch period, service providers will receive access to the National Verifier pre-production (test) environment to test out the system functionalities with mock data. FCC consumer experts are available to explain the Affordable Connectivity Program at your event. Reach out to your internet company directly to enroll in the Affordable Connectivity Program (ACP). Every subscriber in National Verifier recertification will go through an initial automated data source check that will check for the subscribers eligibility. This div height required for enabling the sticky sidebar. Eligible consumers can get up to $9.25 off the cost of phone, internet, or bundled services. If you need to talk to someone about your eligibility or application status, call the ACP Support Center at (877) 384-2575. Lifeline applicants may demonstrate when initially enrolling in the program that any other Lifeline recipients residing at their residential address are part of a separate household. The biggest change in this proposal is to put in additional requirements to ensure that carriers enrolling subscribers can verify that the person is still living. In 1966, Lifeline began printing the Twelve Steps and Twelve Traditions in each issue. A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. Learn about consumer issues - visit the FCC's Consumer Help Center at fcc.gov/consumers. 151, 152, 155, 303; 47 CFR 0.141. You can also ask your current company to apply your Lifeline benefit to a service you are already getting. When a consumers information is not found, the consumer can provide additional information for verification. FCC Press Secretarypaloma.perez@fcc.gov, Anne Veigle After creating an account and signing in, you can start your Lifeline application. This discount consists of up to $9.25 (which is available to all eligible low-income subscribers across the United States) plus up to an additional $25 in enhanced support (which is available only to eligible low-income subscribers living on Tribal lands). [1], Lifeline is available to eligible low-income subscribers in every state, territory, commonwealth, and on tribal lands. secure websites. USAC will conduct outreach to these subscribers to inform them of the recertification requirement. Free Government Cell Phone Lifeline Program - Life Wireless Participating companies can help you apply through their companys application process. Consumers who would like assistance from a service provider when applying can use the "Companies Near Me" tool to locate a Lifeline program service provider in their area. Circulation climbed to 4,747 by January 1978, when Lifeline began monthly publication. To apply for Lifeline benefits through the National Verifier, follow these steps: Please note that the processing time for your application may vary depending on several factors. In addition, qualifying residents of federally recognized Tribal lands may receive an additional discount, known as the Tribal Link Up benefit, to reduce the cost of starting new phone or internet services. The Lifeline program is available to eligible low-income consumers in every state, territory, commonwealth, and on Tribal lands. That it is time to recertify their benefit. USAC conducts recertification to ensure that active Lifeline subscribers, including those who also participate in the Affordable Connectivity Program (ACP), are still eligible for the Lifeline benefit. You likely do not need to apply again. The Affordable Connectivity Program (ACP) is a U.S. government program that helps many low income households pay for broadband service and internet connected devices. Question 3: How much can I save on my phone or internet bill with Lifeline? P.O. Various internet providers, including those offering landline and wireless internet service, are participating in the Affordable Connectivity Program. The subscriber must present the same type of documentation covering 3 consecutive months within the previous 12 months, if the documentation does not cover a full year of income. Once the National Verifier approves your Lifeline discount eligibility, please call us at 800.417.3849 to determine . Submitting supporting documentation to the National Verifier initiates a manual review process by agents at the Lifeline Support Center. In these instances, additional information may need to be supplied by the consumer, as certain applications may call for fresh data and requirements. Lifeline Wireless Application Status Check Status To check the status of your free government phone service application, enter the information below to see if: Your application was mailed Your approval letter has been sent Your Phone has shipped *Service Zip Code SUBMIT What State Do You Live In? Your National Verifier ID serves as your unique identifier when determining your eligibility for the Lifeline program. Home - Universal Service Administrative Company Verify - SafeLink Wireless Secure .gov websites use HTTPSA How to Apply - ACP - Universal Service Administrative Company The FCC does not subsidize any hardware associated with the Lifeline program, which includes mobile phones provided by a service provider to a Lifeline customer. The National Verifier is a centralized system established by the FCC and operated by USAC that verifies Lifeline applicants' eligibility and recertifies subscriber eligibility annually. 45 L Street NE. An eligible consumer may receive a discount on either a wireline or wireless service, but not both. Visit the Resolve Application Errorspage for detailed information on what documentation is accepted to resolve specific errors. A window will appear, prompting you to input your login details. To participate in the Lifeline program, consumers must either have an income that is at or below 135% of the Federal Poverty Guidelines or participate in certain federal assistance programs, such as the Supplemental Nutrition Assistance Program (SNAP), Medicaid, Federal Public Housing Assistance, Supplemental Security Income, the Veterans and Survivors Pension Benefit, or certain Tribal Programs. If you are a person with a disability and need assistance with your Lifeline application, contact the Lifeline Support Center at lifelinesupport.org or call 800-234-9473. Upon visiting the site, you will encounter a straightforward homepage design. USAC strongly recommends including a Household Worksheet with your application: English Spanish ( Household Worksheet Instructions also available in 9 other languages) Complete the application and Household Worksheet and send them, along with copies of your proof documentation, to: ACP Support Center. Data checks for duplicate benefits for the same person or the same address. If possible, log in to the National Verifier portal and resolve the AMS error by simply dropping a pin on our mapping tool, indicating the consumer's primary residence. Please refer to the ACP Bulletins page and Lifeline Announcements page for more details. Once you have logged in, navigate to the appropriate section or page to view the status of your application. Subscribers find out immediately whether they pass/fail. Answer: Once your application is approved, you can choose a Lifeline service provider in your area and contact them to enroll in the discounted service. Eligible households must both apply for the program and contact a participating provider to select a service plan. 2. NARUC: Regina Davis, rdavis@naruc.org Spectrum Internet Gig $89.99/mo $59.99/mo. To locate a Lifeline provider in your state, go to https://data.usac.org/publicreports/CompaniesNearMe/Download/Report. Subscribers will only be due for recertification after they have successfully completed reverification or if they enrolled through the National Verifier. Emergency Broadband Benefit Program - Federal Communications Commission Paloma Isabel Perez Subscribers will receive scheduled reminders until they successfully recertify. USAC manages the National Verifier and its customer service department, the Lifeline Support Center. and Veterans Pension, SNAP, Medicaid*, FPHA, SSI, income, and Veterans Pension. Subscribers found to be violating the one-discount-per-household rule may also be subject to criminal and/or civil penalties. Lifeline provides subscribers a discount on monthly telephone service purchased from participating providers in the marketplace. Federal rules prohibit subscribers from receiving more than one Lifeline service. You must choose which service you would like to receive the discount on. Any mail sent to the old mailing address will be forwarded for a period of time. Lifeline Fraud Tip Line: 1-855-4LL-TIPS (or 1-855-455-8477) or Lifelinetips@fcc.gov. The Affordable Connectivity Program (ACP) is a U.S. government program run by the Federal Communications Commission (FCC) to help low-income households pay for internet service and connected devices like a laptop or tablet. Share sensitive information only on official, Only low-income subscribers who have been found to be eligible are qualified to enroll. PO Box 9100 Ask your internet company if they participate in the ACP or use our online tool to find a participating company near you. Box 16805. You are likely eligible if your households income is below 200% of the Federal Poverty Line, or if you or someone you live with currently receives a government benefit like SNAP, Medicaid, SSI, WIC, Pell Grant, or Free and Reduced-Price Lunch. The table below provides information on automated data connections. SNAP = Supplemental Nutrition Assistance Program, Tribal TANF = Tribally Administered Temporary Assistance for Needy Families. My Account - Lifeline Additionally, the privacy policies of any third-party website may differ from those of the FCC. Check Lifeline Application Status | Assurance Wireless Life Wireless provides access to reliable 5G (where . Once we approve your application for the ACP benefit, you can choose a company that offers ACP discounts and sign up for service. Up to $25 in enhanced support, in addition to up to $9.25 for traditional Lifeline service, is available to eligible low-income subscribers living on Tribal lands. 2023 Universal Service Administrative Company. Please do not share any sensitive personal information via email. If you have a question about whether your Lifeline service and equipment is accessible, contact the FCC's Disability Rights office at 202-418-2517 for a voice phone call, at 844-432-2275 by videophone, or by email at DRO@fcc.gov. [2], The FCC established the Lifeline program in 1984 during the Ronald Reagan Administration to provide qualified individuals with discounts on phone service. The National Verifier will utilize data from program databases and subscribers records to make eligibility determinations. For more information about USAC and the USF and the Appropriated Programs, please visit https://www.fcc.gov/general/universal-service, https://www.fcc.gov/emergency-connectivity-fund, and https://www.fcc.gov/acp. National Verifier for Lifeline Eligibility. If a subscriber does not successfully recertify within their 60-day window, USAC will notify the subscriber via mail within 2-3 business days after a subscribers window closes and the subscriber will be automatically de-enrolled from NLAD five (5) business days after the conclusion of their recertification window. Reach out to your internet company directly to see if you can enroll in the program. The FCC under Ajit Pai opened an inquiry in 2017 about excluding wireless resellers, eliminating support of standalone broadband service, and capping the budget of Lifeline. It will be used each year when you complete Annual Certification. The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household. The FCC is mobilizing people and organizations to help share important consumer information about the new Affordable Connectivity Program. Universal Service Administrative Company On August 5, 2022, the Commission adopted rules establishing the Affordable Connectivity Outreach Grant Program and the Your Home, Your Internet Pilot Program, which is designed to increase awareness of the ACP, specifically among recipients of federal housing assistance. Consumers violating this rule may also be subject to criminal and/or civil penalties. This means that recertification and reverification requirements for all Tribal subscribers will resume on May 1, 2023. For any questions regarding the Lifeline application process, call USAC's toll-free number for the Lifeline Support Center at 1 (800) 234-9473, or email LifelineSupport@usac.org. Subscribers will receive an initial notice informing them that they are due for recertification. The FCC's Enforcement Bureau maintains a dedicated Lifeline Fraud Tip Line 1-855-4LL-TIPS (or 1-855-455-8477) and an email address Lifelinetips@fcc.gov to facilitate reporting of possible fraud in the program. The Lifeline Eligibility Pre-Screening tool available at https://www.lifelinesupport.org (select "Do I Qualify?") The Affordable Connectivity Program (ACP) is a U.S. government program run by the Federal Communications Commission (FCC) to help low-income households pay for internet service and connected devices like a laptop or tablet. Its members include the Federal Communications Commission (FCC), the National Association of Regulatory Utility Commissioners (NARUC), and the National Association of State Utility Consumer Advocates (NASUCA). Unused balance will not carry over from month to month. Please note that, due to the pandemic, the FCC has temporarily waived reverification requirements for subscribers residing on Tribal lands and has extended those waivers until January 31, 2023. If you reside in Connecticut, return the Lifeline application with the official documents to: Verizon Lifeline Services. USAC Lifeline National Verifier (NV) National Verifier (NV) The National Verifier (NV) is Lifeline's centralized application system. Lifeline service providers can log into the National Verifier, NLAD, and LCS using One Portal. Below are highlights of the reforms made in the 2016 Lifeline Modernization Order: * Minimum service standards and support amounts will be implemented on the later of December 1, 2016 or 60 days after PRA approval. USAC is responsible for data collection and maintenance, support calculation, and disbursement for the low-income program. National Verifier (NV) - Universal Service Administrative Company If your eligibility cannot be confirmed automatically or through any documentation you provide you will be unable to enroll or may be de-enrolled from the Lifeline program. The budget will be $2.385 billion for the calendar year beginning January 1, 2020. To apply for Lifeline, go to the Lifeline National Verifier online at CheckLifeline.org or call the Lifeline Support Center at 800.234.9473. Tags: Lifeline. Service providers will be able to see which subscribers are currently undergoing recertification via the Recertification Subscriber Status Report, which will be available in National Lifeline Accountability Database (NLAD). Video: Chairwoman Rosenworcel | en espaol | ASL. Spectrum Internet Ultra $69.99/mo $39.99/mo. You are about to leave the FCC website and visit a third-party, non-governmental website that is maintained and controlled by the Universal Service Administrative Company (USAC), which collects monies and administers the Universal Service Fund (USF), as well as the Appropriated Programs, under direction of the FCC. Subscribers can also purchase discounted broadband internet from participating providers. Subscribers who fail to recertify their eligibility will be de-enrolled from the Lifeline program. Learn more about qualifying. Please refer to the. Lifeline applicants may be asked to complete a one-per-household worksheet, which asks questions about your household to determine if there is more than one household at your address. The National Verifiers homepage can be found at https://nv.fcc.gov/lifeline. Eligibility Verification - Universal Service Administrative Company [12] This change will also prohibit carriers from paying commissions to employees or agencies based on the number of customers they enroll. If you live in California, Oregon, or Texas, check with your phone or internet company or visit your state website to find out how to apply for the program. You can see if you are eligible for Lifeline service by reviewing the information available at lifelinesupport.org under "Do I Qualify?". An eligible subscriber may receive a discount on either a wireline or wireless voice service (but not both), or on broadband or bundled service. Talk to aparticipating companyto learn more about what services they have available for ACP recipients and to find out how to sign up. PO Box 7081. National Lifeline Eligibility Verifier - Assurance Wireless If you have any questions or concerns about your application status, you can contact the Lifeline Support Center by phone at 1-800-234-9473 or by email at [emailprotected]. If you apply online, you may be able to receive immediate approval. Recertify - Universal Service Administrative Company organization in the United States. Follow along as Jane shares her journey and tips for living a fulfilling life. Answer: You may be eligible for Lifeline benefits if you have a low income or participate in a qualifying government assistance program, such as Medicaid, Supplemental Nutrition Assistance Program (SNAP), Federal Public Housing Assistance (FPHA), or Supplemental Security Income (SSI). All rights reserved. How to Use NV - Universal Service Administrative Company Tools - ACP - Universal Service Administrative Company Lifeline also supports broadband and broadband-voice bundles. Newark, NJ 07101-6805. Enter your login credentials (username and password) and sign in to your account. All rights reserved. Lifeline Support for Affordable Communications, FY 2024 Congressional Budget Justification, FCC waiver order was released September 30, 2022, https://docs.fcc.gov/public/attachments/DA-22-1039A1.pdf, https://www.lifelinesupport.org/tribal-benefit/, https://data.usac.org/publicreports/CompaniesNearMe/Download/Report, https://www.lifelinesupport.org/documents-needed/. Consumers, providers, and state and Tribal administrators will be able to access components of the National Verifier to confirm eligibility, facilitate administration and reduce waste, fraud, and abuse. Visit the National Verifier website at https://nv.fcc.gov/lifeline. Lifeline Support for Affordable Communications (pdf). Text HELP to 611611 for Fast Answers. USAC manages the National Verifier and its customer service department, the Lifeline Support Center. London, KY 40742. This option is only available if the company obtained approval for its application process from the Federal Communications Commission (FCC). For specific directions on how to apply for Lifeline in all three states, visit the National Verifier and select the relevant state from the drop-down menu and press "Get Started.". Secure .gov websites use HTTPSA After submitting your application, you can check its status by logging into your account and navigating to the appropriate section. It determines whether consumers are eligible for Lifeline. To begin the process, click the Sign In button located in the upper right portion of the screen. If you become ineligible, you must contact your provider immediately to de-enroll from the program. [7], Lifeline has been controversial due to rampant fraud and abuse of the program. Consumers may also apply to the Lifeline Program on their own, through the National Verifier consumer portal or by mail. If you receive Lifeline service for free, the Lifeline program rules require you to use your service every 30 days to keep your benefit, in addition to complying with all other rules for the Lifeline program. Resolve Application Errors - Universal Service Administrative Company If you have not already created an account, click the Sign In button in the upper right corner of the screen, and then click Create An Account on the right side of the page. How do I apply for the Lifeline Assistance Program? Provision of a link to this initiative does not imply FCC endorsement of any particular participating provider. Access USACs single sign-on dashboard. Box 9100 Wilkes-Barre, PA 18773. Follow the prompts and provide the necessary information, such as your name, address, date of birth, and Social Security number or Tribal identification number, if applicable. Users are notified through the online portal when the information is reviewed. Contact your preferred participating provider to select a plan and have the discount applied to your bill. Recertification is an annual requirement for Lifeline subscribers and is separate from reverification (one-time National Verifier process).

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