Members' rate available: Save up to 10% at participating hotels with our loyalty programme. Every experience was positive. This is never our intention, and we'll be sure to discuss all of your comments internally to ensure that we are still providing the best service possible. Compare prices with real pictures, ratings and reviews from travelers and international students. I live in NY and I'm used to paying a premium for drinks but $13 plus tax(12% tax rate) and tip is very expensive for a 8 oz pina colada. I did not have a AAA Four Diamond experience and I did not appreciate the way I was treated. We never saw a wait staff person. Every Saturday! We appreciate your sharing your concerns. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Fairmont El San Juan Hotel Pools, Beach & Cabanas Embark on your own adventure and find yourself amongst some of the world's most storied addresses. featuring a 7,000 Crystal Chandelier. 1 x King size bed(s) and 1 x Single sofa bed(s), 2 x Queen size bed(s) and 1 x King size bed(s), Ocean/Sea view or City View or Garden View, 2 x King size bed(s) and 2 x Queen size bed(s), Ocean/Sea view or Pool side or Panorama view, Sea side or Ocean/Sea view or Garden View. Job in Dallas - Dallas County - TX Texas - USA , 75215. Enjoy up to 20% off your stay when you book before September 5, 2023 for stays through December 30, 2023.. Families - 4/23/2023 Confirmed reviews ALL. The pools were great. I didn't get his name but he made morning breakfast a delight. Review collected in partnership with Curio A Collection by Hilton. For your delight, we encourage daybed and cabanareservations prior to arrival on Open Table. 5-star luxury resort near Port of San Juan. Keep left on the Ave Los Governadores, 2nd light turn left in that light. 0000014528 00000 n The only hotel that (used to) offer day passes is Marriott Stellaris. Thank you for taking the time to share your feedback. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you. And the shower was fantastic! Food is delicious. Fairmont El San Juan Hotel from $215. Carolina Hotel Deals - Kayak Stunning architecture and timeless dcor meld seamlessly with excellent vintages from esteemed vineyards, along with more specialized varietals from local artisan wineries. It was lots of fun. If you like, we'll notify you by email if this restaurant joins. The 10 best hostels in Carolina from 40 USD/night | Trip.com Please see our partners for more details. We never had a good experience with the front. All reservations (abroad) are payable in the currency of the country where the hotel is located. updates, please visit Discover Puerto Rico. They made our group feel like VIPs as we enjoyed the beautiful amenities and beach. Caring for our valued guests and colleagues is our top priority. Property Features. The view Absolutely gorgeous. #8 of 15 hotels in Isla Verde. Servicio fue excelente, el ambiente con los nios tambin. Book with Confidence :Flexible cancellationandsafety protocols. $150. This offer is subject to change without notice and cannot be combined with any other offer or promotion. Blackout dates may apply. We very much appreciate your comments regarding your stay at the Fairmont El San Juan Hotel and of Frances. You could see the beach and very accessible to the beach as well. : - , : 15 8, 5 4 - 1,504 , 1,404 . Yosue is glad that you enjoyed your stay and hopes to see you again soon. Upon arrival enjoy a welcome drink and immediately feel your troubles melt away. Plus a lively nightlife for even more unforgettable times. Sorry, this excursion is not available for purchase. 0000023337 00000 n TROVA Coastal Kitchen - Wyndham Palmas Palmas Del Mar. Location 4.6. From 10:00pm to 6:00am a charge of $1 per trip applies. Restaurants in Puerto Rico | 2,668 restaurants available on OpenTable $54.00 per person. We spent the Easter holiday at El San Juan and below are my notes: - No blankets available for sofa bed (they gave us 4 sheets and said 'sorry') - Dinner at Meat Market took 45 minutes for food to arrive (no offer of compensation) - Music at pool is WAY TOO LOUD - Upon arrival tile floor in room was 'greasy' and slippery - Floor lamp was broken / bent - Toilet paper was loose, kept tilting to on side - Room in general is very dark - No cream for coffee at Cana on 4/7 - Rain on 4/8 - multiple leaks in lobby ceiling with. Sal R. Families - 4/21/2023 Confirmed reviews ALL. 0000006862 00000 n Tips for Cruisers: How to Make the Most of Your Next Cruise with Techno like music playing with bachelorette parties ruined the atmosphere. From jazzy interior clubs to delightful outdoor pools, this hotel offers a little bit of something for everyone. NINETY DAY PASS - $2,250 Additional $100 (Couple) per month in room. Our actual server never showed up once. Our server was amazing though and i wish we got his name. 0000002788 00000 n The security was ridiculous asking what room I was in when I pay for services & dont get a wrist band specifically for my beach service area but your harassing us and arguing with us? Very caring to make sure the family was comfortable. Discover the rich culture of Puerto Rico. Fairmont El San Juan Hotel in PR - Priceline.com Waiter was in another area and we had to call for her. The hotel definitely caters to a younger crowd that enjoys to party. 0000103905 00000 n grounds, pool, and lobby/indoor areas were spectacular. The listed hours were until 8pm, I believe. The cats are a little much all I desperately tried to upgrade my room but I was told the resort was full. Miami. Banquet, Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Dancing, Dog Friendly, Entertainment, Full Bar, Gluten-free Options, Happy Hour, High Tea, Kosher, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine. As a U.S. territory, Puerto Rico is excluded from the CDC Fairmont El San Juan Hotel: Weekend day pass nightmares! The drinks were good and at $17 a drink its easy to hit your number. By Annie Archer Published on July 16, 2022 Perfect! 2023. .. and we will be awaiting your return. Delight with our exclusive menu from El San Juan Beach Club, featuring exquisite options and inventive cocktails that re-imagine local flavors with a modern palette, while enjoying vibrant weekly entertainment. Basically, youre paying for a free daybed. Add to that her sweet smile and hospitality. I thought the $250 included service, food, drinks. Stay away!!!!! On vacation in PR. 0000011360 00000 n Fairmont Hotels and Resorts Promo Codes & Discount Codes: 25% Off - Groupon It is totally worth the extra money especially during a busy weekend. This particular experience includes a daybed with the occasional umbrella if youre lucky enough to find one. hbbd`b``3 endstream endobj 254 0 obj <>/Metadata 13 0 R/Pages 12 0 R/StructTreeRoot 15 0 R/Type/Catalog/ViewerPreferences<>>> endobj 255 0 obj <>/Font<>/ProcSet[/PDF/Text/ImageC]/Properties<>/XObject<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 256 0 obj <> endobj 257 0 obj <> endobj 258 0 obj <>stream I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Servers deliver drinks directly to the cabanas, or guests can indulge in a cocktail from the spirited swim-up bar. The Royal Sonesta San Juan: Wonderful Hotel in Isla Verde - See 3,699 traveler reviews, 2,274 candid photos, and great deals for The Royal Sonesta San Juan at Tripadvisor. islands heritage, artfully blending the best elements of yesterday, today, and For your safety, Fairmont El San Juan Hotel follows No chairs . We were in Cabana #12 for reference. Two pads for a lounge chair on some wood. Music and ambiance was perfect! The price is only guaranteed at the time of booking. 1. We are located right on the water, and perfect to celebrate Birthdays, Anniversaries, or just a reason to celebrate! You can learn about the history of this 16th century citadel. It was running all the time and didn't flush. The Royal Sonesta San Juan: Nice retreat - See 3,698 traveler reviews, 2,273 candid photos, and great deals for The Royal Sonesta San Juan at Tripadvisor. 0000021474 00000 n You may need to negotiate a few steps. Definitely try the hummus and pinchos on the menu DELICIOUS!! Venture inside and find an ode to traditions, old and new. One . Situated on two miles of the pristine Isla Verde Beach, Fairmont El San Juan Hotel is an oasis of 388-guest rooms, including 84 suites, and poolside and oceanfront villas. we expected the worst based on reviews, but honestly everything was great! I cant say enough good things about it. 0000017598 00000 n The food was decent. I slept on a chaise lounge with my feet hanging off the end for three days before I inquired at the front desk because I saw several empty rooms getting cleaned that were double queens. Wedding parties will indulge in a relaxing day in one of the cabanas, outfitted with specialties such as aroma diffusers and customized food and wine baskets. Please email: Tara.Dickie@Fairmont.com. But the pool and beach was too busy on the weekend- selling day passes to non guests ruins this hotel. Daybeds can be cancelled by 10:00am AST the day before your reservation date. 3rd floor did have noise from dance club - I read horror reviews about this and brought a sound machine- We had 10 high school grad boys and they all fit. Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico, the hotel artfully blends the best elements of yesterday, today and tomorrow. Book with Confidence :Flexible cancellationandsafety protocols. There are some fun shops in the lobby; the on-site restaurant Cana is absolutely incredible and has one of the best menu offerings around. Very clean and spacious, plus there's plentiful outdoor space to enjoy. Had a wonderful time and definitely would go back. Poised on a two-mile expanse of beach voted USA Todays Best Urban Beach in the United States, Fairmont El San Juan Hotel invites guests to dip their toes in the glistening turquoise waters of the Atlantic Ocean. 0000011694 00000 n They even gave us beach chairs and umbrellas. Thank you for making our experience memorable. Big portions for the $. tomorrow. The cabana on the beach was amazing. From the food, to the location, to the staff, Frances at the front desk in particular was simply a gift from above. One last tip: Use Uber to travel to Old San Juan and the airport. visas are not required upon entry. 0000117214 00000 n 0000017113 00000 n _ ME]t]i4n}~#:S3C_/^{au?KuZ\g>~^?Ac-ZjE;Gi>cnvyWn,WXy uBl_}zd?`'dX4~ZBmF>XqWE{7.Wtlq8~8X+6 kzn9o._>:Qsie;2{#;|ql8+[28k{`@2`w`L.B%qT0mZ.WL R$molX. Food was okay, but definitely overpriced. Great drinks and experience. Las pasamos sper. $55. WELLNESS CLUB - Fairmont Hotels and Resorts requirement to provide proof of a negative COVID-19 test to return to the You will see Pueblo supermarket at your left. Dear Kristiane J., Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. Book with Confidence :Flexible cancellationandsafety protocols. Booked Via Amex Travel and was told this is a oceanfront / oceanview resort. Daybed. I am not cheap specially when im on vacation but $60 for 3 bottles of waters its insane Its taking advantage of tourist. Enjoy up to 20% off your stay when you book before September 5, 2023 for stays through December 30, 2023.. Resort Day Passes - San Juan Forum - Tripadvisor Its a bit annoying to see these prices pop up on your room bill. It was that great. - We stayed in a Banyan villa room and loved it. Enroll now. Where San Juan's people, parties and performances come together. 0000019978 00000 n Contemporary take on a traditional steakhouse. Listing for: Fairmont. Its very close to the airport but in a good way, minimal airplane. guests feel immersed in island culture. Tripadvisor performs checks on reviews. Pools never close. suites, and poolside and oceanfront villas. Poised perfectly within close proximity to the airport, as well as the iconic city and shore San Juan is known for, Fairmont El San Juan Hotel has become a favorite hub for special events. Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico, the hotel artfully blends the best elements of yesterday, today and tomorrow. Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. Beach wasnt overcrowded. Shirley at Front Desk kicked off a phenomenal stay! Day stop on cruise Apr 21, 2023. where to stay for 1n in San Juan - arriving at 1am Apr 20, 2023. Awesome location, great service and atmosphere. . The location was close to the airport, close to old San Juan and on a nice stretch of beach. + Turn right on Route #187 (Governors Ave), keep right going west. hotel day passes - San Juan Forum - Tripadvisor 0000012421 00000 n Any one over the 2 has to plan on sitting somewhere near by. Dorado Beach, a Ritz-Carlton Reserve, Dorado. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. It will also include instructions on what to do in the very unlikely event that you encounter difficulties in meeting up with your guide. Location 4.6. San Juan Marriott Resort & Stellaris . The staff were all amazing. Take your vacation beyond limits with up to 20% off your stay, SPA IN THE WILD: Luxury Spa & Wellness Experience. 0000009820 00000 n Indulge in a body wrap, a body treatment, and a facial at Well . 0000117046 00000 n I can go on and on here with all the bad experiences we had it at this hotel for those five days we spent there. The resort features Fairmont El San Juan Hotels four pristine pools offer experiences ranging from the relaxing to the reinvigorating, including cabanas, bottle service, massages, and floating workouts. Experience your own Fairmont Momentswhere unparalleled service and hospitality are at the heart of every stay. Thanks to Rooftop staff, Ivan, Andreliz, Francisco, Joel, Nadya,Talimar, Valerie, Almarie, Jennifer, Danilo, Elishka, Marcos, David, Christian, William and Orayma. Swim up to the tiki hut in the middle of the pool for your favorite cocktails and beverages. Crudo Sushi at The Lobby, invites guests to savor Sushi and signature cocktails, featuring our Classic Perfected menu, by the radiant aura of the Czechoslovakian crystal centerpiece. Discover a day at this beachside resort offering a swim-up pool bar, spa amenities, and food and drinks galore! It was nice to have the jet skis and parasailing near by. Thank you for your patience. Originally opened in 1919, the Vanderbilt was Puerto Rico's first luxury hotel; in 1940, it also became the first on the island to have a casino (no longer). San Juan Hotels and Places to Stay. four pools, villa rooms, live entertainment, a Well & Being Spa and Fitness Stay connected with Fairmont Hotels and Resort and enjoy the latest promo code. The only complaint I have is with the all day Sunday pool party. We booked the vacation a week before after having to cancel our vacation in Mexico. Comida y bebida buena pero costoso. 0000010777 00000 n Rio Mar 2 Bed Huge Penthouse Golf Ocean & Casino! - Expedia At best this is a 3-Star Hotel. I am so happy that I listen to by friend back in Boston,came here for a 45 wedding anniversary. From Airport North: Take the first exit to 26 west. The only semi partial view of the water is behind the ESJ hotel. From hotel, take Isla Verde Ave (Route #37) on left, going East. That traveled with us. This restaurant has not received enough recent ratings to display a current ratings snapshot, Do Not Sell or Share My Personal Information, FOR RESERVATIONS PLEASE VISIT: https://www.resortpass.com/. Take your pick from our generous range: sophistication in the Grand Tower, splendor in a garden, poolside or ocean villa, or style in a junior, queen or king suite. The hotel has filtered water available for free as well - Accessing a chair by the pools wasn't particularly difficult if you secured your seats early in the morning. Beach, Fairmont El San Juan Hotel is an oasis of 388-guest rooms, including 84 OpenTable is part of Booking Holdings, the world leader in online travel and related services. For assistance with your inquiries, see more information at the bottom of the page about how to contact us. nearby areas, or we can arrange for an in-house doctor to complete your test at Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico, the hotel artfully blends the best elements of yesterday, today and tomorrow. Wonderful Hotel in Isla Verde - Review of The Royal Sonesta San Juan We highly recommend that you BYO adult beverages to enjoy at your room, or walk to the 24 Market Place two blocks away and purchase. As a U.S. territory, Puerto Rico is excluded from the CDC But the biggest problem I had with them besides the fact that staff Wasnt friendly was the fact I have a special needs child and the guest relations Didnt try to accommodate us properly they had ZERO compassion and they are not prepared and trained to accommodate special needs guests..They seemed to care less from the minute we stepped to the hotel til the end. Embark on your own adventure and find yourself amongst some of the world's most storied addresses. The hotel is top of the line with with ambiance and entertainment. No coordination with parking ticket. If a spa treatment is what you have been dreaming of, you will also receive a 10% discount for spa services at the serene Akua Spa. The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. The selection was great but our bed was directly between two speaker so we could not hear each other talk unless we yelled. Andres at the towel counter was excellent, very friendly and attentive. Nice gym. Self-parking 1 hr free and Valet available at $15 per vehicle with restaurant validation. I believe this not a way a luxury hotel should run .Otherwise and overall my Experience was just above and beyond. In the future, for a longer stay, we'd prefer the Villa Rooms near the beach and pools. Fairmont is part of Accor Copyright Live entertainment Thursdays to Sundays, bottle service and crafted cocktails. The bar/restaurant/pool staff were typically friendly and accommodating. 0000001920 00000 n For parties over 15 guests, or a restaurant buy-out please email: Tara.Dickie@Fairmont.com. For hours of operation, please refer to the individual Dining, Spa and Activities pages. If you are looking for the best beach experience in the San Juan area, then Isla Verde in the town of Carolina (east of Old San Juan) is the place to enjoy white sand, crescent beaches and the best ocean swimming conditions in the area. The restaurants are SUPER pricey. Certain parts of our site wont work well without it. We went and had brunch in the restaurant overlooking the pool. Dont do a taxi they are almost double what an Uber is. Day Passes can be cancelled by 10:00am AST the day before your reservation date. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. certification label. Being able to enjoy the adult only pool was worth it in itself ! Relax on the beach or drift past rock waterfalls in the beautiful lagoon pool all surrounded by lush gardens inviting you with a warm welcome. Weekend day pass nightmares! - Review of Fairmont El San Juan Hotel Fairmont El San Juans poolside service embodies authentic Puerto Rican hospitality. 0000011387 00000 n Should have a set fee because is a day pass to the hotel. This is not the case. He recognizes what true hospitality is. We also suggest bringing sunscreen, hat and beach towel from your ship. This Puerto Rico Resort Is Home to Stunning Villas, Chic - Travel Eric at the front desk was just superb and professional As a Diamond member he acknowledge me and treat us well . Celebrate Noche de San Juan in luxury and enjoy iconic festivities at Fairmont El San Juan Hotel, Enjoy breakfast buffet for two daily at Caa. 2023. How much did you pay? I was supposed to get an upgrade if one was available upon checkin , but I was denied . Choose from a selection of popular family travel and couples offers below. Estars muy cerca de atracciones como Playa de Luquillo y Casino Wyndham Grand Rio Mar. For travel advisories visithttp://www.discoverpuertorico.com. Center, paddleboards, luxury cabanas, signature dining at Caa by Juliana At every turn, Fairmont El San Juan will captivate guests with its island hospitality, storied decor, innovative cuisine, proximity to the best things to do in San Juan, and an exciting nightlife inspired by life's greatest moments. Day stop on cruise Apr 21, 2023. where to stay for 1n in San Juan - arriving at 1am Apr 20, 2023. The service was great and definitely made the day even better. 0000104434 00000 n A F Email: reservations@fairmont.com International Toll-Free Reservations Main Global Consortia Number: 800 0441 1414 For membership inquiries Fairmont President's Club Tel: 1 (877) 232-7070 (Canada/USA) or +1 (506) 877-3093 (International) Email: FPCGuestServices@fairmont.com Fairmont El San Juan Hotel. But the pool and beach was too busy on the weekend- selling day passes to non guests ruins this hotel. I was told the chairs come with a umbrella and beach service but there were NO umbrellas in that direct sun & no waiters on on last stay in PR was very frustrating and for $375 to sit and boil in the sun they said I could not change my reservation to the day before for $250 that was not in the sun but also had no service. Not shocked, but be ready to spend upwards of $800 on top of your booking price just to cover food/drink and above listed. Agreed. Download the Accor ALL app on the App Store - new window, Get the Accor ALL app on Google play - new window, 6063 ISLA VERDE AVENUE, CAROLINA, PUERTO RICO 00979. For reference the pool near us was 3 1/2 feet deep so my children could easily touch the bottom of the pool. Fairmont El San Juan Hotel Photo Source: Fairmont El San Juan Hotel. Very highly recommended to be by the pool and beach. However if you are looking for a pool / beach with a loud party scene and basic room accommodations then it's fine. . Our waitress was so attentive and kind, the location is perfect whether you want a pool day or beach day. Private Shore Excursions allow you to travel with your party alone. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. At Fairmont El San Juan Hotel, partnering indulgence and wellness feels natural, because a healthy life includes fresh, flavorful opportunities for both. 0000004999 00000 n Easy access to the beach, but unfortunately Fairmont dont train their staff properly in the average of 10 workers 2 of them were nice and 8 werent tourists friendly no matter how much you tipped them or how nice you were to them they wouldnt give you good service. View all properties on our map and list page. Continue straight on Route #26 going west. The day beds themselves are very comfortable and come with an umbrella. Fairmont El San Juan Hotel - Luxury Hotel in San Juan (Puerto Rico) Guest . Fairmont is part of Accor Copyright Small Shore Excursions generally range in size from 2-20 people, providing a more personalized experience than the large excursions offered by the cruise lines. 0000002248 00000 n Link above. sophistication in the Grand Tower, luxurious and elegant suites, or a lush Givenchy Le Soir Noir Rituals - Fairmont Singapore luxury Hotel Located minutes from Old San There was no cork screw in the room , nor a shoe horn , both of which are typically available at a Fairmont . mainland United States. 0000011721 00000 n We have booked exclusive room for $5,000 and got room for $2,000. We had to take the elevator down 4 floors to the lobby bathroom to relieve ourselves. We could walk right on the beach (my kids were having too much fun in the pool so didnt get a chance to go) and also had a great view of one of the pools so I could still watch my kids if I wanted to take a quick break.