With the Postal Service solely responsible for mail delivery, they are almost always the one to contact. Publications 10/22/2022 Hours of Operation For a full list of USPS contact information go to this site: https://www.usps.com/help/contact-us.htm Please note: *The two letter state abbreviation must be used. If your complaint is not resolved, you can: United States Postal Service Get contact information, hours, and more. NATIONAL CONSUMER PROTECTION WEEK March 28, 2008 > Area Consumer Affairs Managers and Customer Service Program Specialist Contacts, 350,351,352,354,355,356,357,358,359,360,361,362,363, 364,365,366,367,368, 865, 870, 871, 872, 873, 874, 875, 877, 878, 879, 880, 881, 882, 883, 884, 280, 281, 282, 283, 284, 285, 287, 288, 289, 297, 850, 852, 853, 855, 856, 857, 859, 860, 863, 864, 716, 717, 718, 719, 720, 721, 722, 723, 724, 725, 726, 727, 728, 729, 210, 211, 212, 214, 215, 216, 217, 218, 219, 590, 591, 592, 593, 594, 595, 596, 597, 598, 599, 200, 202, 203, 204, 205, 206, 207, 208, 209, Baltimore, Capital, Northern Virginia, Richmond, Greater South Carolina, Mid-Carolinas, Greensboro, 604, 605, 609, 613, 614, 615, 616, 617, 618, 619, 625, 626, 627, 515, 516, 664, 665, 666, 668, 669, 670, 671, 672, 673, 674, 675, 676, 677, 678, 679, 680, 681, 683, 684, 685, 686, 687, 688, 689, 690, 691, 692, 693, 224, 225, 228, 229, 230, 231, 232, 233, 234, 235, 236, 237, 238, 239, 244, 800, 801, 802, 803, 804, 805, 806, 807, 808, 809, 810, 811, 812, 813, 814, 815, 816, 818, 819, 820, 821, 822, 823 824, 825, 826, 827, 828, 829,830, 831, 240, 241, 242, 243, 245, 246, 247, 248, 249, 250, 251, 252, 253, 254, 255, 256, 257, 258, 259, 261, 262, 263, 264, 265, 266, 267, 268, 565, 567, 570, 571, 572, 573, 574, 575, 576, 577, 580, 581, 582, 583, 584, 585, 586, 587, 588, 750, 751, 752, 753, 754, 755, 756, 757, 758, 759, Appalachian, Cincinnati, Northern Ohio, Columbus, Erie, Central PA, Kentuckiana, Philadelphia Metro, Pittsburgh, South Jersey, 169, 170, 171, 172, 172, 173, 174, 175, 176, 177, 178, 179, 182, 184, 185, 186, 187, 188, 195, 196, 760, 761, 762, 763, 764, 768, 769, 795, 796, 739 790, 791, 792, 793, 794, 620, 622, 623, 624, 628, 629, 630, 631, 633, 634, 635, 650, 651, 652, 653, 460, 461, 462, 463, 464, 465, 466, 467, 468, 469, 472, 473, 474, 475, 478, 479, 486, 487, 488, 489, 490, 491, 493, 494, 495, 496, 497, 410, 434, 435, 436, 450, 451, 452, 453, 454, 455, 458, 470, Central Illinois, Chicago, Detroit, Gateway, Greater Indiana, Greater Michigan, Lakeland, Northern Illinois, Royal Oak, 500, 501, 502, 503, 504, 505, 506, 507, 508, 509, 510, 511, 512, 513, 514, 520, 521, 522, 523, 524, 525, 526, 527, 528, 612, 770, 771, 772, 773, 774, 775, 776, 777, 778, 155, 157, 158, 159, 160, 161, 162, 163, 164, 165, 166, 167, 168, 498, 499, 530, 531, 532, 534, 535, 537, 538, 539, 541, 542, 543, 544, 545, 549, 700, 701, 703, 704, 705, 706, 707, 708, 710, 711, 712, 713, 714, 039, 040, 041, 042, 043, 044, 045, 046, 047, 048, 049, 010, 011, 012, 013, 014, 015, 016, 017, 018, 019, 055, 636, 637, 638, 639, 640, 641, 644, 645, 646, 647, 648, 654, 655, 656, 657, 658, 660, 661, 662, 667, 400, 401, 402, 403, 404, 405, 406, 407, 408, 409, 411, 412, 413, 414, 415, 416, 417, 418, 420, 421, 422, 423, 424, 425, 426, 427, 471, 476, 477, 369, 386, 387, 388, 389, 390, 391, 392, 393, 394, 395, 396, 397, 889, 890, 891, 893, 894, 895, 897, 898, 961, 030, 031, 032, 033, 034, 035, 036, 037, 038, 050, 051, 052, 053, 054, 056, 057, 058, 059, 090, 091, 092, 093, 094, 095, 096, 097, 098, 100, 101, 102, 104, Caribbean, Central Jersey, Long Island, New York, Northern Jersey, Triboro, Westchester, Albany, Boston, Connecticut, Maine, Massachusetts, New Hampshire/Vermont, Southeast New England, Western New York, 070, 071, 072, 073, 074, 075, 076, 078, 079, 439, 440, 441, 442, 443, 444, 445, 446, 447, 448, 449, 540, 546, 547, 548, 549, 550, 551, 553, 554, 555, 556, 557, 558, 559, 560, 561, 562, 563, 564, 566, 730, 731, 734, 735, 736, 737, 738, 740, 741, 743, 744, 745, 746, 747, 748, 749, Bay-Valley, Honolulu, Los Angeles, Sacramento, San Diego, San Francisco, Santa Ana, Sierra Coastal, 970, 971, 972, 973, 974, 975, 976, 977, 978, 979, 986, 270, 271, 272, 273, 274, 275, 276, 277, 278, 279, 286, 733, 765, 766, 767, 779, 780, 781, 782, 783, 784, 785, 786, 787, 788, 789, 797, 798, 799, 885, 936, 937, 942, 952, 953, 956, 957, 958, 959, 960, 940, 941, 943, 944, 949, 954, 955, 962, 963, 964, 965, 966, 905, 906, 907, 908, 917, 918, 926, 927, 928, 910, 911, 912, 913, 914, 915, 916, 930, 931, 932, 933, 934, 935, Alabama, Atlanta, Central Florida, Mississippi, North Florida, South Florida, South Georgia, Suncoast, Tennessee, 298, 299, 304, 308, 309, 310, 312, 313, 314, 315, 316, 317, 318, 319, 398, Albuquerque, Arkansas, Dallas, fort Worth, Houston, Louisiana, Oklahoma, Rio Grande, 832, 833, 834, 835, 836, 837, 838, 990, 991, 992, 993, 994, 307, 370, 371, 372, 373, 374, 376, 377, 378, 379, 380, 381, 382, 383, 384, 385, 004, 105, 106, 107, 108, 109, 124, 125, 126, 127, Alaska, Arizona, Big Sky, Central Plains, Colorado/Wyoming, Dakotas, Hawkeye, Mid-America, Nevada-Sierra, Northland, Portland, Salt Lake City, Seattle, Spokane, Media Relations, Public Affairs and Communications, 1-31-08. The most common questions have to do with tracking packages or delayed delivery. Check our Informed Delivery FAQs if you have questions about the feature, would like to learn how to sign up, or need technical assistance. Postal facilities are closed on federal holidays. 202.789.6800, Postal Accountability and Enhancement Act, SCHEDULE OF REGULAR AND PREDICTABLE PRICE CHANGES. Please enter the USPS Tracking number or confirmation number if available. For more information on whistleblower retaliation go toWhistleblower Retaliation FAQ. Very unprofessional! To find your local District Consumer Affairs Office, please see USPS Consumer Affairs Office Locator. We are always home because we work from home. Customer Reviews are not used in the calculation of BBB Rating. Resources | PostalPro - USPS i have done reports with **** police, better business bureau, post master and the local post office. Contact Us | USPS Customer Care: Track: . If we do not have a number for your local field staffing or customer affairs office listed here send us their direct phone number and we will add it to the list like we did for the Ohio Valley and Kentuckiana Districts. Complaints for USPS-Consumer Affairs Office - Better Business Bureau The lady I spoke with last did a great job. Consumer Affairs Mail Service Updates Site Now Called USPS Service Alerts. Instagram. EEO and No FEAR Act Delivery problems involving your mail or parcels (such as no delivery or late delivery, tracking questions, mis-deliveries, damaged mail, or similar concerns). To route your concern or inquiry as efficiently as possible, please read the following before filing a Hotline complaint. Consumer & Industry Contact (formerly Consumer Affairs) Office - USPS For answers to frequently asked questions and customer service help: click here. The most common questions have to do with tracking packages or delayed delivery. The Consumer & Industry Contact (formerly Consumer Affairs) Office Locator office(s) that serves can be contacted at: To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). If you need help with your Informed Delivery service, please email Informed Delivery User Support. Please provide as much detail as you can. Federal government websites often end in .gov or .mil. Monday Friday 7 AM 11 PM ET Connect with our customer service representatives to help resolve your issue and get back on track. BBB is here to help. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Emerging and Advanced Technology Promotion Guidebook, Tactile, Sensory and Interactive Promotion Guidebook, Mailers' Technical Advisory Committee (MTAC), MTAC Meeting Agendas, Presentations and Webinars, Membership and Administrative Information, User Group, Work Group, and Task Team Information, PCC Postal Administrators Quick Start Guide, PCC Postal Administrators Award Spreadsheets, National Virtual AIM Meeting- June 4, 2020, National Virtual AIM Meeting- June 4, 2020 (Slide Presentation), National Virtual AIM Meeting - June 4, 2020 (Video Presentation), For ideas on new or existing Promotions, please fill out, Consumer & Industry Contact (formerly Consumer Affairs) Office Locator. The post office I think is stealing my packages investigates themselves? Informed Delivery Support 11/16/22 I had ordered a package that was delivered on November 16th, 2022 but when I went to the post office it wasnt in my P.O. Respond to your customers for free.. The site is secure. You must have JavaScript enabled to use this form. BBB Business Profiles are subject to change at any time. U.S. Post Office | Niles, IL - Official Website Check our Informed Delivery FAQs if you have questions about the feature, would like to learn how to sign up, or need technical assistance. Detroit, MI 48233-9501. Lost or undelivered mail? Here are the steps you can take Sitemap, about the prc PostalPro Tools | PostalPro - USPS USAGov is the official guide to government information and services, File a complaint against a federal or state government agency, Track a package or use USPSs Email Us form, Find your USPS district consumer affairs office, Directory of U.S. government agencies and departments. I am not judging people. i have posted on ******* and ******** about the bad **** in ****. Are you a victim or have you witnessed a mail-related crime committed by a non-postal employee? *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Consumer product and service complaints. For more details and a full list of services, go to FCC Telecommunications Relay Services. File a complaint against a federal or state government agency Find out where to file a complaint against a federal or state government agency. Ste 501 Memphis, TN 38188-1001 . USAGov Contact Center Ask USA.gov a question at 1-844-USAGOV1 (1-844-872-4681) Find us on social media Facebook. If you do not wish to provide contact information, you may submit your complaint anonymously. USPS Mailing Promotions seek to increase engagement and response rates for Mailers by leveraging high value mailpieces. Every other business has to have insurance to cover any mishaps or negligence so why can post office get away with it? Consumer Affairs Office Locator | PostalPro Main Menu Mailing and Shipping Mailing Intelligent Mail Barcodes (IMb and IMcb) Full-Service Service Type Identifiers (STIDs) eInduction Seamless Acceptance Secure Destruction Enterprise Payment System (EPS) Mailing and Shipping Solutions Center Mailpiece Design Support Shipping PO Box 51234. Before sharing sensitive information, make sure youre on a federal government site. An official website of the United States government. USPS Contacts for Mail Delivery and Service Issues If you want to make an official complaint because you are unable to get resolution from your local post office, contact your District Consumer Affairs Office. She was friendly and helpful. The 2022 USPS Mailing Promotions seek to increase engagement and response rates for Mailers by leveraging high value mailpieces. Informed Delivery Support Complaints against the government | USAGov Use their online contact form. Email: USPS Customer Service What is the best way to contact the United States Postal Service? - USPS This last time it was marked that they hand delivered it to me (what are my locked apt mail box for then?) Alert Postal Inspectors to the problem and prevent others from being victimized. PCC Postal Administrators Award Spreadsheets, Area Inspiring Mail (AIM) National Meeting - July 28, 2021, Parcel Data Exchange (PDX) API Customer Guide, Hazardous, Restricted, and Perishable Mail Instructions, Cigarettes, Smokeless Tobacco, and Electronic Nicotine Delivery Systems, Publication 52 - Hazardous, Restricted, and Perishable Mail, USPS Ship through IV-MTR Data Delegation Request, Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Acceptance of Returned International Mail, Mailer Diversion Notification and Request Log, Informed Delivery PostalOne! Mailing Address: Greater Boston Postal Customer Council. See a list of all upcoming USPS holidays and events. Well I already knew that was false but I saw him going through a whole stack of the same letters (these were some kind of legal documents (in large folders) from the city that multiple households received) and that indicates that he was putting the same notices in all those mailboxes, certainly so he didn't have to deliver them to the door.Look. Find the nearest USPS location by city and state or ZIP Code. Select your state or territory from the alphabetical listing. Saturday 8 AM 6 PM ET, Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) TTY Access for Deaf & Hard of Hearing. ***** and *** never do this. Office of the Consumer Advocate For website-related issues only, contact the webmaster. Here are four ways to have your issue addressed by the Postal Service: 1) 1-800-ASK-USPS: Postal call center employees can answer most questions. Box or the front desk has not received it. Send the numbers to bookhaven@aol.com Eastern Region Great Lakes Area Capital Metro Operations Northeast Area Pacific Area USPS Change of Address , USPS Hold Mail , Redelivery, etc. 1-800-610-8734 Hours of Operation Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can connect with USPS by using the FCCs TRS program: Access your states telecommunications relay service (TRS) to make TTY calls by dialing 7-1-1 or. I go through their process of filing a complaint so they can investigate and every time they close it saying I got the package and I didn't. NOTE: The tracking information available to customer service representatives is the same information you will see on USPS Tracking. Our mailing address is: USPS Office of Inspector General,1735 N. Lynn Street, Arlington, VA 22209-2020. If you need help with your Informed Delivery service, please email Informed Delivery User Support. They also can contact Postal officials nationwide electronically and immediately refer your issue to the appropriate local Postal manager who is in the best position to deal with your concerns. Hours of Operation With three agencies that have U.S. Postal Service about lost or stolen mail or mail fraud. International Association of Better Business Bureaus. USPS Customer Service District Offices - postalwork.net Find your USPS district consumer affairs office to discuss your complaint by phone or by mail. I got in my car and found him up another street. Use our online form to answer a few questions about your issue. NATIONAL CONSUMER PROTECTION WEEK March 28, 2008, Area Consumer Affairs Managers and Customer Service Program Specialist Contacts. It is now over a month and I am still unable to access my mailbox. Instead my mail is being returned to sender. Saturday 8 AM 6 PM ET. Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can connect with USPS by using the FCCs TRS program: Access your states telecommunications relay service (TRS) to make TTY calls by dialing 7-1-1 or. Fill out a short form or get tips to fix some of the most common issues right from your computer. Call: 1-800-ASK-USPS (1-800-275-8777), Hours of Operation If you still need more help, see the contact information for technical support, Postal Store orders, and more. **** post office constantly marks my package a delivered when they weren't. Monday Friday 8 AM 4:30 PM ET BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Access theConsumer Affairs Office Locator tool. The .gov means its official. USPS Shipping Reviews: What To Know | ConsumerAffairs Monday Friday 8 AM 8:30 PM ET eDoc Technical Support for Mailers, Mailers' Technical Advisory Committee (MTAC), Membership and Administrative Information, MTAC Meeting Agendas, Presentations and Webinars, User Group, Work Group, and Task Team Information, PCC Postal Administrators Quick Start Guide, For ideas on new or existing Promotions, please fill out, Looking to implement tech in your mail? BBB is here to help.. Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) -. Call: 1-800-ASK-USPS (1-800-275-8777), Hours of Operation Please contact USPS for missing or delayed mail and packages here Email Us | USPS (force.com)Other questions regarding your mail or change of address? The Consumer & Industry Contact (formerly Consumer Affairs) Office Locator office(s) that serves can be contacted at: To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). eDoc Technical Support for Mailers, Mailers' Technical Advisory Committee (MTAC), Membership and Administrative Information, MTAC Meeting Agendas, Presentations and Webinars, User Group, Work Group, and Task Team Information, PCC Postal Administrators Quick Start Guide, For ideas on new or existing Promotions, please fill out, Looking to implement tech in your mail? I submitted a temporary address change twice. When they in fact did not. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Postal Service complaint Find out how to file a complaint with the U.S. Consumer Affairs Office Locator | PostalPro - USPS File an Online Complaint | Office of Inspector General OIG The U.S. BBB Business Profiles generally cover a three-year reporting period. This presentation provides instructions for applying for access to the IV Mail Tracking & Reporting application (IV-MTR). Individuals who are deaf, hard of hearing, deaf-blind, or have . If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Find the best way to get help and connect with USPS. . Boston MA 02205-1234. Fill out a short form or get tips to fix some of the most common issues right from your computer. Contact Us | USPS 1401 W Fort St, Rm M-157. To file a complaint about theft, fraud, or waste at a USPS facility or by a USPS employee, contact the USPS Office of the Inspector General (OIG). This is why I am contacting the BBB.The ZIP code is *****. Consumer & Industry Contact (formerly Consumer Affairs) Office - USPS This occurs when an employee with authority takes or fails to take, or threatens to take, a personnel action against another employee because such employee made a protected disclosure. How do I Navigate the Interactive Voice Response (IVR) System? 19 complaints closed in the last 12 months. Complaint About Mail Service Use the USPS website's Email Us form. The Technical Support team can help when a website application or form doesn't work properly. I have gone to post office continuously to see if locks were changed and my keys available. Please contact your local Post Office or USPS Consumer & Industry Contact Office for: If the issue that you are reporting is not within the OIGs jurisdiction or control, we are not able to investigate or review it. Are you serious? Postal Service Office of Inspector General (OIG) is an independent oversight agency, separate from the U.S. Something should be done and they need to be held accountable. e-mail us: postalone@email.usps.gov Call us: (800) 522-9085 Or write to us: PostalOne! If you have trouble using one of the following, please give us a call. USPS Corporate Account Address Element Correction / Address Change Service Postal Contacts : Greater Pittsburgh Postal Customer Council I have bills addressed to me which never arrived at my temporary address. USPS - Contact PostalOne! Customer Care Find information on our most convenient and affordable shipping and mailing services. My mail is still on hold and they refuse to deliver for no reason. Hours of Operation View a complete list of what our Hotline can help you with; all other inquiries should be directed to the Postal Service or Postal Inspection Service. LAST UPDATED: To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). PDF "All About the USPS" What next? To locate the post office nearest you: click here. . Note that complaint text that is displayed might not represent all complaints filed with BBB. Consumer Assistance | Postal Regulatory Commission Monday Friday 8 AM 8:30 PM ET Learn where to complain about a postal employee or facility. Please contact me with more information needed I think the not even *********************** of proof I have listed below should be more then enough I have been contacting **** since October ************************************************************************************************************************************************************* receipts for Package And contents enclosed in package which I did after providing this information my package dropped off the face of the earth within three days and I have been fighting back-and-forth with **** since October 2021 an even when my package was still trackable now and ***** Is refusing to let me file any more complaints refusing my remedy being very unprofessional like And flat out rude They are using excuses it is not trackable anymore and so theres nothing they could do and then theyre exact words pretty much is Im c*** out of luck and so my six children that I purchase these bears for There is a lot more information documentation that I would be more than willing to provide and ask for immediate remedy and the remedy that I had already asked for which is that the Bears from the sky view ****** wheel in ******* ******* red white and blue be re-purchased and sent to me by **** and instead of eight bears make it 18 Eight to the original receiver and ate to me the original sender for my time and since October 2021 I have emails from MRC **** consumer affairs and dating back for months now about me trying to figure this whole situation out with this package and have been more than patient understand I have also contacted *************** ****** wheel multiple times now and I have told him about this situation and Im a document to Disabled I dont have been since **** and I will not be silenced as I told ****.
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