Integrated graphics share memory is set to 64M. I did the workaround that allowed Intel XTU to install on an "unsupported platform", but am still unable to overclock the CPU via Intel XTU. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10, [quotemsg=21463302,0,2528639]Instead of undervolting, try reducing the maximum processor state in Windows 10. C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. The BIOS settings are not defaulted. Try to install an older version of intel xtu, Instead of undervolting, try reducing the maximum processor state in Windows 10. Great. The Intel sign-in experience has changed to support enhanced security controls. Both files are located in the same directory. The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. Very good information! Here are some common issues and questions related to Intel XTU 4- Run the Intel System Support Utility (Intel SSU) to gather more details about the system: To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox. Please let me know if you have any further concerns. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. All PC related content is welcome, including build help, tech support, and any doubt one might have about PC ownership. If you want to squeeze the last bit of speed out of your system then you can upgrade to theCore i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_(BGA).html. Do not click Ok. Thats it, happy overclocking and possibly damaging your machine! Attempted to install on an unsupported platform, Reference https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/, In short, download a good exe point installation, and then stop in this screen, Sort by modification time in the folder C: (programdata) package cache, and find the file containing Intel_ XtuInstaller.msi , save this MSI. My CPU is 8550u. Join us in celebrating and promoting tech, knowledge, and the best gaming and working platform. However, now that I have this new unit, which is the exact same as my last, when I try to install intel XTU I keep getting the following error: Error 0x80070643: Failed to install MSI package. Common Issues and Resolutions for Intel Extreme Tuning Utility God bless. Or did you select another reinstallation option (e.g. All postings and use of the content on this site are subject to Intel.com Terms of Use. Intel(R)_Extreme_Tuning_Utility_20220606193339.log, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/. Help document on how to use Intel XTU. You don't necessarily need a PC to be a member of the PCMR. Seems scary . Hi there@AndrewG_Intel,1. This comes after a reinstall of Windows 10, where the XTU software was working on the previous install. I have already ordered that processor. It was origianlly my private 30-minute project. Difficult to know what the problem is. [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, version: 4.0.8854.1, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i325: Registering dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, version: 6.4.1.25, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:16]i301: Applying execute package: XTUInstaller.msi, action: Install, path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""' [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to install MSI package. Another installation is in progress. 7.7 was the last one that worked. However, that's the current version on the website: Rogrio, Thank you for posting in the Intel Communities Support. You signed in with another tab or window. Forcing XTU to work on unsupported platform : r/overclocking - Reddit Thank you so much, worked like a charm even with the Sept 2021 version (7.5.2.3) BUT all my voltage options are greyed out on my i7 8550u. Couldnt find the (.msi) file in any of them. Sorry, you must verify to complete this action. JavaScript is disabled. All install attempts of XTU without the workaround fail. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". A tag already exists with the provided branch name. Are you sure you want to create this branch? Does anyone have any ideas? You may re-send via your Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. The boot drive was wiped, and I installed from a fresh install file. For any other inquiries, please don't hesitate to contact us back. // Your costs and results may vary. So, if you put it in, say c:\xtu you would just do the same thing in that folder. Intel XTU says unsupported platform : r/MatebookXPro - Reddit Please provide details regarding the workaround that you attempted. Because only K series overclocking CPU is supported. For more complete information about compiler optimizations, see our Optimization Notice. Thank you! Please click the verification link in your email. 09-27-2022 08:03 AM. Thanks for your help. Didnt work for me. ^^. [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleName' to value 'Intel Extreme Tuning Utility' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel Corporation' [0C74:32BC][2018-10-12T02:59:10]i000: Setting version variable 'WixBundleFileVersion' to value '6.4.1.25' [0C74:2708][2018-10-12T02:59:10]i100: Detect begin, 3 packages [0C74:2708][2018-10-12T02:59:10]i101: Detected package: SSCERuntime_x86_ENU.msi, state: Absent, cached: None [0C74:2708][2018-10-12T02:59:10]i101: Detected package: SSCERuntime_x64_ENU.msi, state: Present, cached: None [0C74:2708][2018-10-12T02:59:10]i101: Detected package: XTUInstaller.msi, state: Absent, cached: None [0C74:2708][2018-10-12T02:59:10]i199: Detect complete, result: 0x0 [0C74:32BC][2018-10-12T02:59:12]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 [0C74:2708][2018-10-12T02:59:12]i200: Plan begin, 3 packages, action: Install [0C74:2708][2018-10-12T02:59:12]i052: Condition 'NOT VersionNT64' evaluates to false. Let me know. That's my current XTU version: That's my system: In settings, it says XTU is up to date: However, that's the current version on the website: But when installing, I get this error: How to update XTU on Windows 10? Thank you very much for this fix. You are very welcome and thank you for your response. [0C74:2708][2018-10-12T02:59:15]i011: Launched elevated engine process. Dell Latitude 5501: is it worth upgrading the CPU . If you require a response, contact support. This issue also came up with the previous (7.8) release. Download Intel XTU Installer from official intel download center. Windows 10 version is 21H2, which is listed as supported. You should find the msi file in explorer, then copy/paste that path and add the filename so it is exactly the correct path. 1 hour ago It's not about the hardware in your rig, but the software in your heart! Hi, Intel XTU won't install on my system because it says that it is unsupported on my platform. OpenSSL Error messages: [Solved] Android Studio For Mac Error: Intel HAXM is required to run this AVD,VT-x is disabled in BIOS, After npm5, execute NPM cache clean and report an error, jenkins+sonar-scanner Scan Error: Failed to find typescript module.Please check, NODE_PATH contains location of global typescript or install locally in your project, 4 ways to update to the latest Node.js version on a Mac, Win7 is unable to install the program to prompt the installer integrity check has failed, Caffe installation and compilation problems importerror: no module named skimage.io, Another installation is in progress is prompted when win7 installs new applications, The Difference Between Hadoop job-kill and Yarn application-kill, [Solved] The bean sysDictService could not be injected because it is a JDK dynamic proxy. I am also on the latest version of Intel XTU (7.7.0.12). Solved: intel XTU - Dell Community Do you work for Intel? Begin to resent that: you are trying to install on an unsupported platform.Can you advise me how to install the program.More information in the pictures. And then when it shows you some files, click on date modified once, and open the first two files one after another. make sure the folder exists and that the path is correct. I attempted to manually install these drivers with the inf file which includes the needed sys file using pnputil which prints a message that driver packages have been added. The system information tab includes text that is similar to the install error: platform unsupported. It's worth mentioning that since my initial post, my system has been incredibly unstable (as the SSU log will no doubt show.)
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