FYE Backstage Pass VIP, How do I find my FYE VIP membership number? I've heard of horrible managers at stores nearby mine, and how they've had customers do dishonest stuff just to get VIPs & Magazines. Great Fun review: unauthorized charge. You're a piece of sh--. This will be my first customer sign up!" Sounds simple right? We will help you keep track of all your current subscriptions and let you know which of them are unused. There are two types of the Backstage Pass program: document.write(new Date().getFullYear()) 2428392, Inc. All Rights Reserved. Email - service@fyevip.com. Sep 10, 2009 6:34 pm EDT. And when it comes to "selling" the discount card, I tell them everything. And, they have to scan the actual card then sit there and fill everything in most customers would question what the cashier was doing. Stay alert, friends. You need to enable JavaScript to run this app. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Resolved. We're the largest Funko Community on reddit. I declined the card, and paid for my purchase with my debit card. And do you know what it's like to LOSE YOUR JOB if you don't get enough sales? She is apparently going to send me a $20 gift card (Yeah, right), and urges me to look at the benefits before I cancel. 3 months later, I notice I've been being charged 11.99 monthly for this effing card. most frequently mention customer service problems. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. But saying things like, "the sales clerk wouldn't shut the hell up about it" is basically saying he's doing his job. I have been charged and I never authorized anyone to charge my account. At this point I got suspicious, so I asked, "Why do you need it?". Never signed up. If you signed up for the FYE Backstage Free Trial and dont plan to switch to the paid plan, you need to pay close attention to the trial expiration date. I can watch the movie I bought on Hulu for free now. If you want to upgrade, you can for 10$ a month. I found out that the only way you agree to it is this: you know how when you use your credit card and you have to sign a slip? FYE vip membership review, not worth it. - YouTube So I hope you find this more insightful than my previous post. While he was very nice and understanding, I was annoyed (though it wasn't his fault) that he said my account still read as active and a refund was not available. Backstage Pass | FYE After you spend $250 it pays for itself then you save 10% on every purchase after that, clearly for someone who shops there often. I have cancelled my membership. What they are doing is illegal. If you were talking to a customer and they told you about a discount card and you were not paying attention to them because you didn't think they deserved your attention then you deserve to be scammed I say. I was at my local Sam Goody, purchasing Christmas Presents. I figured that I was getting the 10% discount because they would send me junk mail or something; but to just to be sure I re-read my receipt to see if I was charged for anything I didn't buy. New Customers. If you use a credit card you get a free 30 day trial. And even if an employee DID tell you it was completely free (which I doubt they did), why would you A. Ask the agent to cancel your Backstage Pass membership. Keep up to date with the newest releases or just browse other readers' hauls and collections. It's pretty obvious you were at least partially at fault here. I can honestly say that the VIP membership is a complete waste of money and a definite scam in my book. You may contact me directly for more information. Lines bank-level security protects sensitive personal information and prevents unauthorized use. I might have used 2 or 3. But that applies to pretty much every agreement you'll ever come across- it's not specific to the V.I.P. without being 100% on the terms, and they'll help others not make the same mistakes they made. It did, so if I get charged another month I will be filing a complaint with the BBB. But the next month I got charged again so I called to see what was up. Most people would read a contract before signing something that isn't a credit card slip **15% Off Sitewide! Without my consent or knowledge FYE charged my debit card $11.99 for a program I know nothing about. And while I don't "trick" people, I do know some cashiers do. Isopentoday - How to Cancel FYE VIP Subscription in 5 Easy - Facebook So cry all you want about losing your money- but don't try and make a good store and a good company look bad because of it. ARE YOU SERIOUS?! Make sure youve included your personal information and membership number. I promptly discarded these packets due to the fact that I had made no purchase of them (to my knowledge) and I was under the impression they were some sort of promotional product I need not worry myself with. I do not want to have to do this again, and I am hoping this works and clears out this charge and any further charges to my credit. I made the purchase in January! Box 41248, Nashville, TN 37204-1248. won't cancel/keeps charging after cancellation. Sure enough, I went about a full year with some unknown charge on my card every month, until I finally figured out it was FYE 2 years and about 20 calls later, they still refuse to cancel my card. :D Like I said, my post was aimed at the original poster- I thought it'd be understood, and I'm sorry to have gave you the wrong impression. If you purchased your FYE Backstage Pass membership at a FYE for your entertainment store, you may cancel the FYE Backstage Pass membership at that store, but you will only receive a full refund if cancellation is requested within the same day of the purchase date. May I speak to your supervisor?" Theres no need to waste your time and money on lawyers. P.O. The website states that I have to call their number to cancel, but from what others are saying, it seems that they will charge you even after you "canceled". Oh, your perfect, right? I shop at FYE occasionally, and know about their yearly membership to get a discount just at FYE, but had never signed up for it. (oh joy). I said no, that we were all in queue, and it's my turn now, and returns don't take that long anyway. It took me 3 months of being charged to get a cancellation from them. Read More. There is no reason anyone would willingly pay for it. Get a run around. P. Paulmcxxx of Fort Wayne, US. When you want to cancel, be certain you have your cancelation number. As a subscriber to Backstage, you are free to cancel your subscription at any time. He returns to offer me a store credit, which I accepted but noted I would be making this transaction public, so others can be warned about FYE's return practices, and how hard you will need to fight just to get fair treatment. The guy never gave me any details about how to cancel, and I almost got charged a ridiculous amount of money for subscription renewals on the "FREE" magazines they had me pick. Fye asked me if i wanted to sign up for the fye backstage vip pass. Here's my experience: Ask the agent to cancel your Backstage Pass membership. We'll see what happens next month. It was 25$ a year, and saved me a percentage at the store. I spoke with Martin who was very helpful and that was it. All Rights Reserved. There are three ways to cancel your FYE Backstage Pass membership: Track all your paid subscriptions in one place, for free. In the Reason for contact section, select Member Cancellation. This will surely increase the credibility of your complaint. I too was scammed by the FYE Backstage Pass VIP club. As an employee of FYE, who is 100% honest with her customers, please know that some of us aren't trying to trick you. As a subscriber to Backstage, you are free to cancel your subscription at any time. How do you see if my BJs card is expired? i never signed my name on any paper to authorize any charges, although the receipt says "by signing below and giving my birthdate, i agree to" there is no signature. I called the (800) number and told them what happened. I occasionally make dumb mistakes, though: circa 2003, I bought a copy of Jesus Christ Superstar from FYE, and ended up with a $40 charge to Sam Goody's and a subscription to People Magazine. I go out of my way to help customers, to help them find a movie or a funko pop. He then leaves the register and returns with another employee who will help me do the return (where was this other sales clerk hiding while everyone was at a single register, while the other two registers sat idle?) The clerk kept telling everyone in line he was the only one there, so please be patient. Cancel this membership! FYE Backstage Pass Information | FYE We aren't all terrible. I was offered a VIP pass for no monthly fees and received a book of coupons.Couple months later I find there is a $9.99 per month and the associate in the store told me, " Well, I don't know why she told you that, so call headquarters and they may or may not refund your money back." How To Cancel f.y.e. Backstage Pass VIP - Emma app And I can tell you, things like this aren't cakewalks for us employees, either. I am having my credit card company fully investigate and dispute these charges. Not look in the booklet they gave you to make sure the conditions? Youre not alone. When I did, I was informed that the optometrist had been out of practice since 2005 and had DIED in 2009. An average American spends. How Do I Find My Fye Vip Membership Number? 5968_FYE BACKSTAGE PASS 877-35 1-2131 NYUS Trace #15385170, POS PURCH MC FYE BACKSTAGE PA BR 877 351 2131 NY, CHKCARD MC FYE BACKSTAGE PA BR 877 351 2131 NY, Misc. I told him that I would get my cell phone records if necessary to prove that I did place a call to that same number in January and so he went to the supervisor and they agreed to refund me and gave me a confirmation number that I'm definately holding on to incase more charges appear. Include all your personal information in the email, as well as our membership number. (Make sure when you call to cancel that you keep saying you want to cancel membership and charge) So when someone is speaking really fast or in a way you can't understand, you don't agree to something that you didn't know you agreed to and get nailed with something else or them continue the charges. I then asked " is it free? " I went back to the store and the same associate was there, and I told him I had changed my mind. I will never shop at this pos fye again I will go to best buy or hh gregg if I need headphones or CDs or my electronics, This place I terrible who the hell is going to pay 11.99 a month for so stupid VIP pass .I never signed up for this such a scam terrible compay I will never shop here again I will go to best buy or hh gregg if I need CDs or headphones what a pos company fye is. Yes, I am a jerk because I wanted to exploit the company 20% (the initial 10 and the other 10 being my birthday) for a Blu Ray video I wanted to buy. I was told that I would have 10 percent taken off the price that i was paying if I signed up for the card. I was interested in the discount at AMC and when that didn't work I called and cancelled. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Visit www.fyevip.com for additional details regarding the Backstage Pass VIP member benefits. And another question, why is fye charging me? Bottom line: Well this just happened to my daughter. Email service@fyevip.com and ask them to cancel your account. The number for the customer service is [protected] and after that there was a little bit of automation and then Martin. Posted 12/11/2013. VIP Backstage Pass is a RIP OFF! Hell best-buy has the damn thing for cheaper, bunch of idiots F.Y.E for not carrying it in stores. There was dozens of people in line, so I signed up, not knowing I was going to be paying $11.99 a month. Are they faking the information or getting it out of you without your knowledge? We're REQUIRED to prompt you upon checkout for a Backstage Pass, 2 year warranty, and reservations if you pay with cash, and a V.I.P., 2 year warranty, reservations, and magazines if you pay with credit (at the moment, it's constantly changing). FYE Backstage Pass VIP members can now enjoy discounts and savings through the convenience of a mobile app! View all FYE reviews & complaints. The cashier asked for a birth date and I gave him it (I figured he needed to verify my debit card like how some places ask for ID). There is an easy way to cancel your FYE Backstage Passwith DoNotPay. I am so disappointed. Although I feel stupid for forgetting to call I'm glad I got my money back and I'm currently a Platinum member. Needless to say the charges kept rolling in despite our efforts to cancel. As far as I'm concerned, the cashier never got my consent and simply said "Let me sign you up for this thing and get you 10% off, what's your email?". I've personally never had a problem cancelling, I tend to do it online because I know the hassle of talking on the phone, but the people at customer service are just doing their jobs. FYE - won't cancel/keeps charging after cancellation Debit MC FYE BACKSTAGE PA BR 877 351 2131 NY, PENDING MC FYE BACKSTAGE PA BR 877 351 2131 NY, EFT VISA RF#618123797900 06/29 FYE BACKSTAGE PASS 877-, POS PURCHASE MC FYE BACKSTAGE PA BR 877 351 2131 NY, 5968_FYE BACKSTAGE PASS 877-35 1-2131 NYUS Trace #23689618, POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 04-29- 16, Visa Check Card FYE**BSP VIP 63553 1 NY MC, VISA PURCHASE FYE BACKSTAGE PASS 877-351-2131 NY-07-30 07.55.04, CHKCARDMC FYE BACKSTAGE PA BR 877 351 2131 NY, Visa Check Card MC FYE BACKSTAGE PA BR 877 351 2131 NY MC, auth #357678 07-22-2016 FYE BACKSTAGE PA 877-351-2131 NY, Point of Sale Debit L340 DATE 06-30 FYE BACKSTAGE PASS877-351-2131, POS Debit Visa Check card FYE BACKST ALBANY NYUS, CHECKcard FYE BACKSTAGE PAS 877-351-2131 NY RECURRING, RECURRING CHECK CARD PURCHASE FYE BACKSTAGE PASS 877-351-2131 NY, VISA DDA PUR 478930 FYE BACKSTAGE PASS 877 351 2131 * NY, POS PUR MC FYE BACKSTAGE PA BR 877 351 2131 NY, POS Debit FYE BACKSTAGE PASS 877-351-2131 NY, CHECKCARD MC FYE BACKSTAGE PA BR 877 351 2131 NY, PRE-AUTH MC FYE BACKSTAGE PA BR 877 351 2131 NY, POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 06-29- 16, POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 05-31- 16, EFT VISA RF#621120019600 07/29 FYE BACKSTAGE PASS 877-, 5968_FYE BACKSTAGE PASS 877-35 1-2131 NYUS Trace #9617617, 688263 RECUR PURCHASE FYE BACKSTAGE PA 877-351-2131 NY, POS SIGNATURE PURCH MERCHANT PURCHASE TERMINAL FYE BACKSTAGE PASS 877 351 2 NY XXXXXX 07-29- 16, POS REFUND MC FYE BACKSTAGE PA BR 877 351 2131 NY, FYE BACKSTAGE PASS 05-20 877-351-2131 NY BB&T; CHECK CARD RECURRING PYMT, CHECKcard FYE BACKSTAGE PASS 877-351-2131 NY RECURRING, 07/23/2016 FYE BACKSTAGE PASS 877-351-2131 NY, VISA AUTHORIZATION FYE BACKST-07-29 11.58.30, POS Debit MC FYE BACKSTAGE PA BR 877 351 2131 NY, Monitor all your subscriptions with DoNotPay, Subscription services cost more than it seems. Yes, 11.99 is crazy. Just thought I should let you know that it isn't a scam. indefinitely?). I called the bank to see if they had a phone number and replied no. I am beside myself with rage, the company CIC Triple Advantage has previously attempted to access my account for a total of 3 months in the past, and I made one complaint to the BBB (Better Business Bureau) and POOF, the whole mess was gone and I received my money back in full. If youre not satisfied with the service, your only option is to cancel it. Here is what you have to do: Once we cancel your subscription, you will receive a confirmation email. has a consumer rating of 1.59 stars from 32 reviews indicating that most customers are generally dissatisfied with their purchases. How to Cancel f.y.e. Backstage Pass VIP - Your Easy Cancel How do I get my money back from fye Backstage Pass? I just read through all 2 pages of complaints about this Backstage Pass VIP card. We could care less if you keep it. Believe you could get 10% off forever, no strings attached?, or B. This place sucks $11.99 charge for some stupid VIP pass this place has been scaming me for 2 years I never signed up for this . Then I was given a cancellation number. FYE - backstage pass vip/magazine program, FYE - called to cancel could not get through on four consecutive days. www.fyevip.com These offers are for FYE customers who are loyal and the program can be very useful if utilized correctly. I cancelled my debit card and got a new one, rather than deal with getting them to stop the charge. DoNotPay helps you to manage and cancel all of your subscriptions with a click of a button. 1. I stupidly signed up for the EYE VIP pass to get a discount on some CD's I was purchasing. You NEVER left out *any details! There are 2 types of memberships: Backstage Pass Platinum and Backstage Pass VIP. Frustrated. I'm smarter than you honey and make far more money, I'm sure. Screw FYE. Not using your FYE Backstage Pass VIP membership card as much as before? Here are just a few more subscriptions weve helped our users cancel: Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. This store doesn't even carry the rewards card. I filed a huge complaint and intend to have the representative fired who caused all of this grief. I was told I could cancel before 30 days and not be charged the 9.99 monthly dues. First of all, the first problem is that they tell you that it is $25 a year, even their WEBSITE it says $25 a year, but they will charge you $11.99 a month. Scan this QR code to download the app now. FYE is only half the problem, the other half is the customers for not reading, listening, or paying attention. FYE charged me $11.99 a month for 3 months before I caught it and had it stopped. (Sometimes we are all caught off guard in high-stress situations). Would like to know how others have dealt with this situation and what the outcome was. So after I said I'd sign up, she says "Yay! We got you covered on the easiest and fastest way to cancel your membership with the rewards program card. If the case is a bad associate not letting you know all the information for what you are signing up for then that really sucks for the company because they don't intend on ripping people off. Tell the supervisor the problem, they will refund you for 4 of the months right then and there and then you have to submit a form in writing to get your remaining credits. 3. I took it to myself to look up what it is all about and here is what I found out. It went fine, they stopped charging me and I actually had a credit for $16.99 on my bank statement. File Federal & State Taxes for Free. This will surely increase the credibility of your complaint. So as soon as I saw that I called, refused almost 5 times to keep it subscribed and got my $12 back in full. It's the backstage pass the screws you over, NOT FYE. We've sent you a text with a link to download Emma. GPS search - find deals near you wherever you are! However I noticed another charge on my e-bank statement which was from F.Y.E.and had no telephone number next to it like the magazine charges did. Who the hell do you think you're calling uneducated? After about a month or so, I check my credit card online statement (which should have been a balance of 0.00$, I had just made a payment) only to find that a product marked as FYE VIP Pass had charged me a total of 11.99$. I hope this solves everyones problem. These A-holes are linking this card to DEBIT CARDS without any prior information. FYE Backstage Pass VIP, P.O. Like someone else said, it says as clear as day how much the card costs on the pamphlet an employee gives you. I just wanted to help others that are having problems with this and how to deal with it. A pamphlet was thrown in her bag with her purchase of a 9.99 item. I imagine there are many more. He intentionally did not inform me of any subscription or any charges when I asked him if there was anything I needed to know. You need to provide a receipt. GOOD LUCK! Backstage Pass VIP, P.O. Charging Your Credit Card. To begin saving, simply download the app, login and start finding deals near you. Did you not read my comment above? I have signed up for the card, and cancelled it. Only if you cancel your membership the same day you bought it. Speak in a harsh (not yelling) tone. After noticing that we were illegally charged 9.99 for 4 consecutive months, we discovered that after using an online flower delivery service, TLG FYE illegally obtained our debit card information from the flower . It was Christmas eve, I was in a hurry, and the sales clerk would not shut the hell up about it. She starts asking me all of my information and typing it into the computer. Platinum is a $25 annual payment that provides discounts at FYE only. You should always ask if you're suspicious or have doubts. It's your fault for not listening close enough to the employee, and not checking the conditions of your agreement. That nonwithstanding, I found a really good deal (30% off eye exam and glasses), and since I have been needing to get my eyes re-examined, I called the company the deal was for. Phone - +1-877-351-2131. FYE VIP Backstage Pass: Won't cancel/Keeps charging after cancellation "After about a month or so, I check my credit card online . Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. TN 37204-1248. As of 11/1/21, upon acceptance of your order, your credit card will be charged immediately for your entire order (including pre-orders). AEE131- I completely understand. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. As soon as your free trial is over, you will be charged for your membership. FYE offers its new members a one-month free trial that will automatically turn into a paid monthly subscription. Another thing that bothers me is all this talk of FYE associates somehow inputting information they haven't been given. I had success, this is what everyone needs to do. TLG FYE VIP Reviews - ConsumerMotion Me: Yes, I do not want the additional charge. Email -[emailprotected] Ask the company to send you a confirmation email once they cancel your account. ); and I would have to call back in 5 days in order to cancel. I thought that was that and I was on my way.
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