You may end up loving it like I do. Wifi should be free, only free for 1 hour per day. Ironically, even then I had trouble getting what was promised, what I had paid for. We offer you an apology for the inconvenience that you had in your room, we can always change your room where they feel more comfortable.We are happy to know that the service that our offer you staff have made your stay outside more pleasant.We hope you give us the opportunity to receive it again and change your perception and experience.Best regards,Jessica Reyna Arechiga.General Management Assistant. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. SIGN UP! Their timeshare program is called Occidental Vacation Club, which can be found at each of Occidental Allegro's hotels and resorts. As a First Club member under this specific membership, you will be assigned to a luxurious fully equipped 2-bedroom suite with the best possible view on the aqua blue waters. I went to the hotel for my Honey moon for 8 days. Occidental First Club Substitution. That beautiful picture of the pool with a bar that you see on the website has been under construction/repair for two weeks(wondering how many more weeks they will take to finish it???). Maybe we need to put our embarrassment behind us, keep the membership and use it. We tried to do everything at least one time during our vacations and we didnt have time for all, but theres lots of things to do for everyone.We loved all restaurants, in Le Buffett we tried everything: fruit, cereals, proteins, drinks even if you are allergic to milk or gluten you will always find something for you. So nothing interferes with members beach-sleeping, First Club members have access to a Private Jacuzzi Pool with Butler services --just in case they have an emergency need for a Pia Colada!. We were offered a better price, additional bonus weeks, and other perks to reconsider our decision. The story below is true, and took place in July of 2011. USA/Canada 888-538-8048. 3.5K Activity 2 new posts today 50 in the last month 3,526 total members No new members in the last week Created 11 years ago Group rules from the admins 1 Be Kind and Courteous We're all in this together to create a welcoming environment. From candid photos of smiling families to grinning concierge staff, the power of social media is clearly evident. Grand re-opening festivities took place this weekjust in time for holiday travelers to enjoy. If you decide not to go to the park, the hotel has lots of fun activities: pool, foam parties, shows at night, tennis, paddle tennis, archery, snorkeling in the sea (the entrance is just by the adult pool), bar, ruins, walking, bird watching, etc. It was a real pleasure welcoming you at Occidental Grand Xcaret, and we are pleased to read that you were fully satisfied with the service you received from all our staff. Dear Mark C:At Barcel name, we thank you for choosing our hotel once more for your well deserved holiday and put your comment on this web site. There's no beach. Thanks for a fantastic week! Thank you again for contacting Timesharing Style. Special privileges include preferred accommodations, private members lounge, gourmet breakfast as well as a Members-only barbecue, private pool, beach and Jacuzzi. Part of our package was a "free" week at Royal Hideaway. Situated within an ecological and historical preserve less than an hour from Cancun International Airport and 10 minutes from the renowned Playa del Carmen, the all-inclusive Occidental at Xcaret Destination boasts spectacular grounds, a pristine coastline and unparalleled service and amenities. Weeks or points. To use our mobile site, please enable JavaScript. Go there and have a great time! a very satisfied owner community of over 30,000 members. We also found the Amstar Reps at the hotel to be very helpful.We would gladly to back to this resort and hope to do so in the next year or two as the park next door needs more exploring, its huge, get a multi pass if possible as it may work out cheaper, we paid 249 usd for a one day pass. (But I have to accept that this was because the Royal Club bracelet). benefits that will surely provide memorable vacations. At least six analysts have suspended their ratings or coverage of the stock, with two . o Yes there is a service that helps with this, but its dependent on if the person renting selects you. I will share your comments with the team, I am sure that this will serve as an encouragement to our staffs as we constantly strive to provide consistent quality of service to our guests.We are looking forward to welcome you in the near future.. Best regards, wow wow wow !! I was staying with my friend and had booked a twin room, unfortunately when we checked in there were no twin rooms with balconies available so we opted for a double room. Cuando Occidental Vacation Club, una divisin de Occidental Hotels and Resorts, recibi la codiciada calificacin de la Corona de Oro de RCI para 10 de sus resorts, decidieron celebrar. Green Bay, Wisconsin 1 3 First club members Review of Occidental Nuevo Vallarta Reviewed December 27, 2017 They tore down the First club! The beach area is lovely and is man made, could do with some extra sand. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our main goal is to surprise your guests with our high quality service, offering them unforgettable experiences.I will be very pleased to help you finding out what happened. Luis Namnum, President of Occidental Vacation Club says that upon arrival First Club members are welcomed by the Concierge and greeted by name. Please see our partners for more details. Maybe youre retired, or get an excessive amount of vacation time. To see and hear about the Occidental Yacht Club experience, see some member videos at http://www.youtube.com/watch?v=R_Xr0WCpZ9U. We are not expecting to get our money back, we just dont want to pay the thousands left over the next few years! Wow! However, we had a good experience with a June trip to Cape Cod by banking our week with RCI, and we're heading back to Mexico using our free week certificate in August--I can let you know how it goes, if you'd like. Plenty of pool space and bars. It should be moved to top questions. from the Tamarindo city cent. Right-to-Use at Occidental First Club Membership All the staff were great, very friendly, Alberto really looked after us at Guacamaya bar too, his jellyfish shot is well worth a try!! Our third room sufficed, but nothing special. Occidental Vacation Club resorts are located in some on the most paradisiac destinations in the world. According to Sr. Namnum, it is not just the special amenities like the butler service on their private beach and the high-speed internet connection that First Club members relish. From what I hear all the OVC resorts are wonderful. According to the policy of the hotel, tips are included so you dont really have to give any tips. We also got sucked in and bought an alternating year Royal Club membership, and had the same buyers' remorse. Tripadvisor performs checks on reviews. We will be glad to welcome you again soon in our property.Sincerely. We were relocated, only to find the shower was faulty, resulting in flooding. Pilar O, Reputation Management at Occidental at Xcaret Destination, responded to this review. . Also on our paperwork it shows we purchased a two bedroom unit in Prime D2 season at Occidental Allegro Nuevo Vallarta. Although all Occidental guests receive excellent treatment, we pay special attention to those that choose to upgrade to First Club, he says. I reminded them that I had the paperwork stating how much our stay at the Royal Hideaway was valued at, and that we wouldnt be charged a penny more, and if they did try to charge use anything additional that they would be dealing with our credit card company (used to make the deposit), and our attorney. They wouldn't do it, so I didn't pay anymore. We wanted to cancel the membership, but we still feared that because we stayed at the Royal Hideaway that we would not be allowed to cancel. The waiting time sometimes is like 30 minutes but we had a Royal club bracelet, and the time got shorter. To get laundary done is costly when compared to other resorts we have been at. The fridge was always nicely filled with the important water bottles. He then continued to postpone finding a resolution and stopped responding to emailsit is now a week prior to when we wish to leave and still have no resolution. Members who already enjoy the all-inclusive options at OVC and still opt for the higher level yacht club vacation experience are primarily those who choose the finer things in life. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 1. For the first time ever, Forbes Travel Guides 2019 Star Awards includes Royal Hideaway Playacar in itsRecommended Hotels category, highlighting its extraordinary location, stunning design, exquisite culinary offerings, relaxing spa, and much more. I have to admit I went to the presentation having no interest because I just wanted the discount tickets to Xcaret. With many options to choose from, our members always have easy access to the different bars and restaurants available around the resorts, so simply enjoy your vacation and leave the rest to us! The entrance to the Park is near the beach in the hotel arriving to the dolphin area, or 4 minute walk from the main lobby, it also can be done by boat and you arrive exactly to the Park Auditorium named Tlachco Theater, where the show is presented every night.The 3 underground rivers at the park are incredible! We bought an alternating year Royal Club membership at Xcaret in 2008. It is the personalized service. December 5, 2014 (SANTO DOMINGO, DR) While the U.S. was busy with Thanksgiving, Occidental Vacation Club (OVC) was putting the final touches on fresh new renovations to its exclusive First Club Lounge. If you own weeks you should be able to rent or bank those weeks if you don't want to go to that resort. General Management Assistant. The dedication to providing unforgettable vacations to couples and families has signified constant growth to the Club and . *note* - New Mexican laws that I believe went into effect recently no longer allow these people to approach travelers in the airport. First Club, Occidental Grand Nuevo Vallarta PRIVILEGES & SERVICES As First Club member you are entitled to following privileges and club services: Bonus Time Accelerated use . We did the Puerto Vallarta city tour not a lot of walking mostly on the bus., The real time, spontaneous testimonials can range from humorous (I swore I wouldnt upgrade from First Club to Grand Level, but couldnt help myself) to shout outs to employees: Madeleine Mason, Daniel Guedea & Karina are wonderful! We tried to cancel within the 5 days by FedXing our cancelation papers (we have moved to another city in Mexico and couldn't appear in person). At first, they didn't give us the room that we paid for, then when we got into the room, the A/C wasn't working. If the Purchaser decides to cancel this Contract, he (she) must notify the Developer in writing his (her) intention to cancel. The mini bar is filled everyday with cold drinks, room has everything you need (shampoo / toothpaste/filter coffee machine/ shower gel/ hairdryer/ iron ect..) the whole hotel is spotless! You don't need a high priced Mexican lawfirm (we almost paid over $1,000 to a Mexican lawfirm to help us get out of it before we fully understood our rights), you just need to know what you need to do. Exotic Travelers Diamond membership - How do I sell weeks? Of course they keep sweetening the pot: Extra weeks to resorts they own at no extra cost. I posted this on another thread, but thought it might help anyone here who hasn't seen it. The first club membership Review of Occidental at Xcaret Destination Reviewed November 13, 2015 via mobile We were shown the membership club by Nina and Joshua, which was incredible!Although the membership was not for us at this moment in time, I would highly recommend this to family and friends. Please accept our deepest apology for not surpassing your expectations.It deeply upsets us the fact that you experienced issues connected to the maintenance aspect. No one had a gun to our head making us stay. We don't even want to vacation ther anymore. The atmosphere here is great , everyone so chilled and friendly with each other with guests from all different countries and cultures!.Wish we had stayed here longer to enjoy more the resort and Cancun has to offer, a week was defiantly not long enough! We tried to cancel within the 5 days by FedXing our cancelation papers (we have moved to another city in Mexico and couldn't appear in person). Horrendous Experience with Airbnb. We would love to become a member in the future More. With Barcel Hotels and Resorts acquisition of Occidental Hotels and Resorts and the Occidental Vacation Club last August, the Spanish hotel company enters the timeshare/vacation club segme December 5, 2014 (SANTO DOMINGO, DR) While the U.S. was busy with Thanksgiving, Occidental Vacation Club (OVC) was putting the final touches on fresh new renovations to its exclusive First Club Lounge. As you know we are now in the rainy season, this is why it is delaying the completion of repair work on the pool. We always feel like we are the "only" special guests in the entire resort even though we know other club members are vacationing at the same time!, Recommendations vary from so you are going to Coz? And the Mexico Espectacular show, it makes your money worth is around 7:00 p.m. and lasts almost 2 hours (just in time to go back to the hotel and have a nice dinner in one of the five a la carte restaurants, all are excellent). The dedication to providing unforgettable vacations to couples and families has signified constant growth to the Club and a very satisfied owner community of over 30,000 members. Because Occidental had listed us staying at the Royal Hideaway Playacar as an Additional Benefit we believed that this voided this clause of the contract. Following up on the Occidental Vacation Club growth plans, a new sales room opened at the Barcel Tucancn Beach. Let's keep our fingers crossed for each other! Because the water is always tranquil, no danger, no big waves, no dangerous currents, lots of friendly fish, and is big enough for you or your kids to explore with a mask, fins, and snorkel. I promised when I came back I would post to warn people to be prudent with their money. We could have politely declined and walked away at this point. Guest choose destinations that may include any of a dozen secluded beaches, natural parks or hidden wells, making it a truly unique experience. El trmino Gold Crown resort est reservado para los resorts de vacaciones / tiempo compartido ms altos dentro de la red de intercambio de Resort Condominiums International (RCI). According to Forbes Travel Guide, some of Royal Hideaway Playacars most outstanding aspects include: Relaxing treatments offered at the propertys spa the icing on the cake of an unforgettable vacation experience. The elegant British-inspired design of its villas and the Mexican-style dcor of its beautifully appointed rooms and suites. I see from other posts that trying to cancel is not worth trying. This allows our Club to provide a membership with high service levels and amenities including: a fully stocked bar in the room, members lounge, private restaurants and exclusive beach areas, depending on the resort. Occidental Vacation Club, a division of Occidental Hotels and Resorts, has announced the opening of the First Club at Occidental at Xcaret Destination, in Mexico. They even let us use their phone to call a family member in the US. A convenient oceanfront location alongside one of the Riviera Mayas most beautiful beaches. If thats your circumstance, then good for you. when offered and walk away. European hotels are also more expensive, but we have to weigh up (ta && ta.queueForLoad ? I just came back from Occidential Grande Xcaret this was my second stay there and this time they were pushing the time share hard. resort company, allows the club to offer properties that include multiple restaurants (in some First Club accommodations . The person said it would still be good in 2011 since our off years didn't count against the certificate. 2-Bedroom Unit for 6 people !what a fantastic resort .we came to this hotel in oct 15 for 2 weeks and had a wonderful time.their are a few points id like to make this resort is pretty much in the jungle by the coast so bring your mosqueto spray they love the ankles , and ytheir is various wildlife roaming about on the floor are large iguanas and in the trees are monkeys and all sorts of other stuff our kids girls aged 10 and 8 loved it.their are lots of places to chill out we tended to either stay around the fun pool which had dayly activities going on which we all enjoyed from table tennis water polo and bingo to name a few but you get the idea all the normal resort fun stuff . Occidental Vacation Club resorts are located in some on the most paradisiac destinations in the world. vacation club memberships in 1993 with the vision of developing a different, innovative product The general consensus is that you probably won't save money with the membership, but if you take advantage of it and make the most of it, it won't be tragic, either. If you purchased points like I have then you may be in a good position to vacation everywhere if your able to be flexible. #1411300014 Right-to-Use at Occidental First Club Membership Annual Frequency in Prime Time valid until 2036 2-Bedroom Unit for 6 people Bonus Time and Yacht Club Privileges included I've met and become friends with so many members. Tripadvisor performs checks on reviews. In order to activate your account please fill out the following form. Nos enorgullece estar afiliados a RCI y nos complace dar la bienvenida a los miles de miembros que intercambian su tiempo para descubrir nuestros resorts en el paraso. In order to activate your account please fill out the following form. Dont expect that in every hotel.The room was beautiful, with a bathtub, 2 TV's, 2 balconies, safe box, DVD player, sofa, etc. You spend the next hour signing paperwork. The man in charge on a day-to-day basis is Michael Barca from Lindenhurst, New York, who, along with founder Angela, is responsible for growing the membership on the page. This elite First Club gives you access to luxurious accommodations in the several Occidental Vacation Club Resorts that are already renowned for their beautiful views and lush surroundings. Its 860 simple, but modern, rooms feature air-conditioning, flat-screen TVs, and rainfall showers. The new sales room will be functioning at the Barcel Tucancn Beach with a Project Director and five sales representatives in charge of welcoming hotel guests introducing them to the features that make the club so special as well as giving them an on-site tour at one of the near-by resorts so they will be able to see it all first-hand. Its a special restaurant for Royal Club guests only. Shares dropped as much as 30% to a record low of $11.20 Tuesday morning before paring some of those losses. The new private area has a fantastic lounge area that is poolside and staffed from early morning to late evening. We went to Xcaret Park everyday anytime we liked. A few of the Barcelo Hotels have recently become partners of the Occidental . We had openly discussed our desire for a destination wedding and had asked them to show us possible locations on their property. Mexico, Dominican Republic, Costa Rica and Aruba are just some of the options your membership has to offer. more, Just Purchased the Occidental Vacation Club Membership, Re: Just Purchased the Occidental Vacation Club Membership, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,932 Timeshares / Vacation Rentals topics . Mexico, Dominican Republic, Costa Rica and Aruba are just some of the options your membership has to offer. Please could you send me all the information to socialmedia@mx.occidentalhotels.comLooking forward to hear form you,Kind regards. Thank you for submitting your request. It is worth it! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Tripadvisor performs checks on reviews. You know what they say about the best laid plans right??? and french angels the size of serving platters defo worth doing the hotel has a inhouse company called prodive and they were lovly.cannot wait to return which we will. Please check your emails or your spam folder for his/her follow up. a. I am very disappointed in the customer service and overall lack of professionalism in this experience. 3. Bonus Time and Yacht Club Privileges included We loved it! Love when Danny says, Welcome home! Freddie, the bartender at the swim-up bar is one of our favorites! Others reinforce why they purchased a membership in the first place: "Family bonding time is PRICELESS! Has anyone tried renting their units? The Royal Haciendas All Suites Resort & Spa, Nickelodeon Hotels & Resorts Riviera Maya. Dijo que recibir este premio es un gran honor. Nestled in a secluded nature preserve on the southern side of Mexico's famed Cozumel Island, the Occidental Cozumel will make you feel like yo, Tucked within an ecological and historical preserve, the all-inclusive Occidental at Xcaret Destination captivates First Club members with spectacu, Occidental Tucancn**** is a magnificent vacation hotel located on a Caribbean beach paradise with white sand and crystalline water, just a, From out of the Atlantic's vivid turquoise-blue hues, a powdered-sugar beach stretches the length of the Dominican Republic's Eastern sho, The 5-star Occidental Tamarindo (Barcel Langosta Beach) hotel is located in northwest Costa Rica, just 1.2 mi. We are looking to travel mid March 2024 and would need accommodations for 4 adults and 1 child. It contained cruises, European resorts, Caribbean resorts, etc. that would appeal to the most demanding vacationer. Waited over three hours to get another room(Not the one we paid for). Not tried swapping our week for another resort on time-share. Where history meets spectacular grounds and unparalleled service Tucked within an ecological and historical preserve, the all-inclusive Occidental at Xcaret Destination captivates First Club members with spectacular grounds, a pristine coastline and unparalleled service and amenities. Following up on the Occidental Vacation Club growth plans, a new sales room opened at the Barcel Tucancn Beach. The story below is true, and took place in July of 2011. Does anyone know exactly how this works? Mrs Lorquet, as promised, I am pleased to confirm we have received the sum of 8766, as well as our complete satisfaction from dealing with you and your organization. En la mayora de los casos, RCI Gold Crown Resorts beneficia a los miembros con el mayor poder comercial dentro de la red de intercambio de RCI. El premio tambin beneficia a NUESTROS miembros, ya que el reconocimiento coloca a nuestros miembros en una posicin an mejor para intercambiar, si desean abandonar nuestro paraso todo incluido por alguna razn! We had legal council in the US follow up and the Occidental Legal will not budge. We look at the First Club as a haven where members can savor premium liquors, wines and delicious snacks, enjoy soft music from the entertainment center, or share a conversation with friends..
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