To file a grievance related to ACA Section 1557 please complete the ACA Section 1557 Discrimination Grievance Form and mail to: Blue Cross and Blue Shield of Alabama Information on Health Handbook, myRx Planner, and Baby Yourself apps are for educational purposes only and are not a substitute for personal care from a licensed physician. As a chronically ill person, this is inappropriate and insensitive. I keep being promised that someone will return my call and tell me what is going on, as of today I have not received a phone call. Keep track of your moods, kicks, weight, and more! Blue Cross Blue Shield offers a full continuum of data-driven national network solutions to help you improve healthcare quality and lower costs for your organization and employees. Referrals increase your chances of interviewing at Blue Cross and Blue Shield of Alabama by 2x. When you apply for coveragevia the Marketplace, they determine your effective date as well as your cancellation date. Already registered? We contacted Sign in now Step 1 Enter Your Information Step 2 Create Your Profile Step 3 my BlueCross For confirmation and security purposes, all fields are required. Already a Blue Cross member and have questions about your current plan? number issued by the Internal Revenue Service. To access specific information about your coverage, EOBs, prescriptions, paying a bill, or any other questions related to your individual or group health insurance . We have always had health coverage (Medicare) and supplemental insurance (BCBS of Alabama), and we have paid our monthly dues diligently, so I am not sure why we are under this much pressure from **** ******** ******* to pay the remainder of this medical expense. 2023 Blue Cross Blue Shield of Alabama is an independent licensee of the Blue Cross Blue Shield Association. When you register for myBlueCross, you gain 24-hour access to personalized information. I have asked to be removed from the automated calling system regarding the designated provider, but the calls keep coming. Please contact Customer Service at 1-800-292-8868 for your group number. To access your member services, please visit your BCBS company. Our call centers are located in Birmingham and The protection of your privacy will be governed by the privacy policy of that site. As an Alabama Health Guidance representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. as Dr. ******* ****** is a preferred dentist. If you want to stay on the Blue Cross website, click "Cancel.". Keep track of medication with on-the-go reminders and daily schedules. The site is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. Do your customer service reps even care about their clients? Call 1-855- a.m. - 8 p.m. Central Time, Monday through Friday. Blue Cross Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. Name of Patient: ************************. Greater Birmingham, Alabama Area, Join to apply for the Claims Research Associate role at Blue Cross and Blue Shield of Alabama. I submitted a medical claim that I paid out of pocket for 2 counseling sessions. Temporary Addition for the PHE for the COVID-19 PandemicAdded 4/30/20. Per Federal Guidelines, you are eligible for Plan F only if you became eligible for Medicare prior to January 1, 2020. 1310 G Street NW, Suite 900 Washington, DC 20005 I would like BCBS to approve the prior authorization per their criteria. The above claim processed correctly and you were After more than 6 calls- resulting in being told to "wait for a response", a live agent actually told me "don't get seen by a doctor". Thank you for your interest in our Short Term Plan. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. dentist and that they cannot bill Be Sure to Pay Your Premium Before You Renew To make your renewal process faster, your premium for the previous coverage year must be paid before coverage will be renewed. However, weare granting a one-time exception to change your effective dates for both your health and dental contractsfrom January 1, 2023, to February 1, 2023. advised them that Dr. ****** is a preferred Please contact Social Security at 1-800-772-1213; TTY users can call 1-800-325-0778 for more information. As a CHA representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. Step 2: Click the Forgot Password? link. with Dr. ****** and Blue Cross and Blue Shield of Alabama, any eligible payment has to be made to the We have Get your plan details such as common copay amounts, HSA balances & claims on the go. Call 205-220-7200 (local) Call 1-866-904-4130 (toll free) Behavioral Health For general information on our Behavioral Health programs, such as provider manuals and provider toolkits, use one of the following contact methods for New Directions Behavioral Health: Visit their website Email providerrelations@ndbh.com Call 1-888-611-6285, Option 3 Dear ********************:We have been contacted by the Better Business Bureau regarding your complaint about the priorauthorization for a medication that has been recommended for youBased on our review, an appeal was received on Friday, February 10, 2023. If you have questions about Blue Advantage telehealth coverage, call Provider Networks at 1-866-904-4130. 1-800-821-7231. BBB is here to help. Self Service. Why can't **** Cross/**** Shield of Alabama's customer service do the same? We reference sites that we think might be useful or of interest to you, but we are not responsible of the content or privacy practices used by other site owners. Contact Blue Cross and Blue Shield of Alabama for information about health insurance coverage, medicare supplement plans and prescription drug coverage. Thank you for your interest in our Short Term Plan. Blue Cross Blue Shield of Alabama (PPO) www.alabamablue.com/peehip/ 450 Riverchase Parkway East P.O. Sincerely, Customer Service Consumer Response . BCBSA employees work in our offices in Chicago and Washington, D.C. To initiate his best possible recovery, we decided to transfer him to **** ******** ******* in Houston for rehabilitation on November 11, 2020. July14,2022Mr. Save my name, email, and website in this browser for the next time I comment. The estimated total pay for a Customer Service Trainee at Blue Cross and Blue Shield of Alabama is $45,287 per year. The Blue Cross and Blue Shield of Alabama apps are free to members and non-members to download, but rates from your wireless provider may apply. Official Site: https://www.bcbsal.org/web/contact/index.html. Some areas of our site may provide links to other external sites that we don't own, control or influence. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Well guide you through the process. The Blue Cross and Blue Shield Association does not have access to member information. Todays dynamic healthcare market requires that we identify and utilize the best available talent to provide outstanding value and service to our customers. I am at a loss as to why at this time it is the insured person who ultimately becomes responsible for all of these claims. Asthma Chronic Obstructive Pulmonary Disease Everything you need to enroll in a Blue Cross plan, Search your prescriptions to see which plan meets your needs. We use cookies on this website to give you the best experience and measure website usage. Name of Patient: ******************Contract Number: PGX888888888Complaint ID: 19330982. Precertification. Verify that your login information is correct in each field. I was DOUBLE INSURED for the month of January 2023. Check here bluecross blueshield alabama customer service phone number official portal step by step. Get on-the-go access to health information and tools available on your smartphone or mobile device. Create your birth plan with instructions for labor, delivery and post-delivery, Read daily tips and keep a running journal, Create checklists and maintain doctor appointments. Blue Cross and Blue Shield of Alabama Careers A distinctive corporate culture. We are in the people business, and our corporate values reflect this. We aim to serve customers through value-driven, quality products and services. We are now being harassed by not only **** ******** *******, but also their internal collection agency for the remaining amount of the medical expense. We look forward to answering your questions. Dr. ****** should be showingas an eligible provider in your network within 30 days. Call 1-855-890-7416, 8 a.m. - 8 p.m. Central Time, Monday through Friday. Prime is our business associate and is an independent company that provides pharmacy benefit management services to Blue Cross health plans. If you want to stay on the Blue Cross website, click "Cancel". Blue Cross and Blue Shield of Alabama has an established appeals process for providers and physicians. They'll help you be prepared for almost anything! If you receive a call that appears to originate . I personally think that 17 months of processing should be enough time to resolve this issue. agreed to issue you a refund in the amount of $***. Slim to none, I would say and an inconvenience and an imposition to me. Thats why were called The Caring Company. We've been cited for excellence in performance, financial strength, innovation and human resources. Any changes toyour contract are made with the Marketplace and they provide that information to Blue Cross and BlueShield of Alabama. Email the Sales Call Center (AdviseMe@bcbsal.org) anytime. Customer Service. I was also told that I may or may not receive my money back from the months that I should have been covered by insurance. Request assistance with completing your paper or online application, Update your information such as an address, phone number, your name and/or your child/children's name(s), employment, and income changes to ensure ALL Kids has your current information, Answer questions about an application you submitted. The CAA Pharmacy Reporting Form submission period has been extended to May 1, 2023 by 5 p.m. This link takes you to another web site. 1-800-492-8872 . If you are looking for bluecross blueshield alabama customer service phone number? Your Group Number can be found on your Blue Cross and Blue Shield ID Card. I had to speak to a customer service department on yesterday (a totally different business) and their customer service was so superb, helpful, and professional it almost made me cry. Save time. If you would like to go back to the C Plus Compare and Enroll page, click "Cancel". If this data is unavailable or inaccurate and you own or represent this business. It is fast, easy and always available. Click on it. I was told to miss important health procedures. bluecross blueshield alabama customer service phone number Requirements, bluecross blueshield alabama customer service phone number web address. provides a platform for learning how to effectively serve our members as the voice of the company Need some help deciding which plan is right for you? Sign in to save Claims Research Associate at Blue Cross and Blue Shield of Alabama. of Service: April 28, 2022, Complaint Case Number:********Dear Mr.********: We reviewed your claim for date of service April Your job seeking activity is only visible to you. of Patient: Mr.********Contract However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Name of Patient: ********************Contract Number: ONS88888888Case Number: 19383036. up front for covered services. You are about to leave Blue Cross and Blue Shield of Alabama's website and enter a website operated by HealthEquity. You can unsubscribe from these emails at any time. Prime has agreed to follow Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information. Customer Service professionals have also rated Blue Cross and Blue Shield of Alabama with a 4.6 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.1 rating for career opportunities. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Blue Cross Blue Shield companies provide a best-in-class, comprehensive suite of international products and services for people who live, work and travel internationally, giving them confidence that quality care can be accessed wherever and whenever they need it. Find out how much you should be earning in Alabama. As a Patrius representative, I agree to the payment terms and conditions of Patrius Health and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. We employ over 3,000 people at our corporate headquarters in Birmingham, Alabama, including our service centers and satellite offices around the state. . ********XXXXXXName Claim for ****** ***** This site is protected by reCAPTCHA and the Google For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company. Group Number Pay your bills online and set up recurring payments, Learn more about your plan benefits by reviewing your Benefit Booklet or Summary of Benefits and Coverage, Find a doctor, hospital or dentist near you, Get plan details such as copay amounts, plus file drug claims, View articles about common conditions and diseases, Get information about medications, medical procedures, and natural treatments, Medication schedules, reminders and notifications, Manual entry and/or claims driven imports for, Medicinal information (contra indicators, missed dosage, interactions, dosage instructions), Access to the device's photo album for photo recognition of medication(s). Birmingham, AL 35244. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website and go to AlabamaBlue.com. Know Your Rights and Responsibilities | EEO Policy, ADA Accommodation, and Pay Transparency Disclosure, EEO Policy, ADA Accommodation, and Pay Transparency Disclosure. provider. VERIFIED Status: UNVERIFIED . Find my BCBS company. 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. Since I was still covered by my employer plan, I would like the premium I paid for the health and dental through the Federal market place REFUNDED. Blue Cross and Blue Shield of Alabama have not specified a salary for this role. To continue, click "Accept." Dun & Bradstreet, Inc. 2023. Blue Cross and Blue Shield of Alabama If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Blue Advantage (PPO) members call 1-888-234-8266 (TTY 711), 8 a.m. to 8 p.m., seven (7) days a week. As I meet criteria 2. We reference sites that we think might be useful or of interest to you, but we are not responsible for the content or privacy practices used by other site owners. This is poor service, my mother uses the same Dr, she doesn't want to change, and she shouldn't have to change, BCBSAL gets paid to provide a service and they need to correct the issue and get Dr. ****** in the system. The dedicated Mental Health/Substance Abuse services phone number is available to parents and providers 24 hours a day, seven days a week. Don't have your card? To learn more about Blue Cross and Blue Shield of Alabama, please visit AlabamaB. been advised that heir refund It shouldn't be this difficult or cause this much stress, time, and inconvenience. I am looking for a manager to call me and the processing of the 2 counselor visits for which I have already paid for out-of-pocket.I never would have thought I would have to escalate such a simple matter. All rights reserved. Number(s): ***********Date(s) Dear Mr. *******:We are responding to your complaint concerning Dr. ******* ******s network status.We cannot go into detail concerning anything between a physician and Blue Cross and Blue Shield ofAlabama, but we are happy to advise everything has been straightened out. 1-800-248-2342 1-205-988-2245. Sometimes you will need to enter your username or email. We regulate the brand and licenses to all 36 Blue Cross and Blue Shield local companies. Step 4: bluecross blueshield alabama customer service phone number will send you an email with additional instructions on how to reset your password. I would like a refund of $ $854.13 for health insurance and $92.00 for dental insurance for the period I was double insured.I have tried to resolve this by phone with BCBS of Alabama, but they have pointed me towards the federal market place which then refereed it back to BCBS of Alabama. 20 complaints closed in the last 12 months. Step 1: Start your internet browser, and then go to the official bluecross blueshield alabama customer service phone number website. Information contained in the external sites is not endorsed by BCBSAL. Blue Cross & Blue Shield Of Alabama specializes in Hospital And Medical Service Plans. Step 4: After you have completed the login details correctly, click the Login button to log in to your account. As the association representing our 34 BCBS companies, the Blue Cross Blue Shield Association (BCBSA) provides a strong foundation of national leadership with industry colleagues, government officials, the media and the public. You will receive notice when necessary. When you select the option to speak to someone it disconnects the call. This link takes you to another website. Online access for our members is free, easy and secure! Blue Cross Blue Shield Association (BCBS, BCBSA) is a federation, or supraorganization, of, in 2022, 34 independent and locally operated BCBSA companies that provide health insurance in the United States to more than 115 million people. For information regarding network providers or to speak with a Mental Health professional, please call 1-877-297-0089. BCBS of Alabama then sent me a letter below which is shows a misunderstanding of the problem. A live agent actually took payment once, and my coverage was still canceled 4 days later. To continue, click "Accept." The Alabama Blue app helps you manage health information and your coverageanywhere, anytime. 99443. Call 1-855- a.m. 8 p.m. Central Time, Monday through Friday. Average Blue Cross and Blue Shield of Alabama hourly pay ranges from approximately $13.78 per hour for Social Work Supervisor to $17.61 per hour for Help Desk Analyst. After the PHE ends, please refer to your benefit booklet for specific benefits in effect under your group benefit plan. I have been getting the run-around with the *************************** of **** **********************/ **** ********************** of **********************. Birmingham, Al 35244. Find a Doctor; Symptom Checker; Teladoc; Treatment Cost Estimator ; Benefits. Contact Customer Service: In order to serve you better you can email Blue Cross and Blue Shield of Alabama at bcbsalmedicare@bcbsal.org. See details. Customer Service Manager - RISE Training Area at Blue Cross and Blue Shield of Alabama Birmingham, Alabama, United States 938 followers 500+ connections BBB Business Profiles generally cover a three-year reporting period. Step 3: Type your email address into the appropriate field, and then click the Submit button. When you select Blue Cross for your health insurance coverage, you get more than an ID card and monthly invoice. BBB Business Profiles may not be reproduced for sales or promotional purposes. Get email updates for new Researcher jobs in Greater Birmingham, Alabama Area. Your comprehensive guide to accredited information on diseases and medical conditions, medical procedures, and medications. Every single time, the representative that we have spoken to has reassured me that the claim is currently in process, and we have nothing to worry about. If you want to stay on Blue Cross' website, click "Cancel.". the providers office and Contract Number XAA806376447 We have contacted BCBS of Alabama NUMEROUS times and have documented and accounted all of the dates and names of representatives that we have spoken to. on 2/9/23 BCBS denied a prior authorization request even though I met the requirements. 450 Riverchase Parkway East Help Your Employees Get More from Their Benefits Please consult your physician for diagnosis and treatment options. Someone will get back to you within two business days. Blue Cross and Blue Shield of Alabama As an Alfa representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. specializes in Hospital And Medical Service Plans. The average Blue Cross and Blue Shield of Alabama salary ranges from approximately $39,604 per year for Customer Service Representative to $109,094 per year for Manager. I can't get a supervisor or manager on the line to even explain the situation. Cons Management is quite poor! 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. We reference sites that we think might be useful or of interest to you, but we are not responsible for the content or privacy practices used by other site owners. According to the Marketplaces records,January 1, 2023, is the correct effective date based on when your enrollment was received. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. They would not get me off the phone without fixing and correcting the issue. I misunderstood the end date, and signed up for a health insurance plan ( Contract Number: PGX856258190 ) and dental insurance plan ( Contract Number: XAD850140237 ) in the marketplace that started on Jan. 1 . Referrals increase your chances of interviewing at Blue Cross and Blue Shield of Alabama by 2x See who you know Get notified about new Researcher jobs in Greater Birmingham, Alabama Area . Box 304839 Montgomery, AL 36130-4839, Toll-free: 1-877-774-9521Admin. Feb 23, 2023 - Clinical Health Specialist in Birmingham, AL Recommend CEO Approval Business Outlook Pros Great benefits and the camaraderie among regular employees is awesome. To continue to our Commercial website, click "Accept." Please Note: You can also Apply Online Now. If you want to stay on the Blue Cross Medicare products website, click "Cancel.". Get notified about new Researcher jobs in Greater Birmingham, Alabama Area. 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. Visit the Career Advice Hub to see tips on interviewing and resume writing. The site is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. You were advised to allow24-48 hours to review and approval was granted on Monday, February 13, 2023. Find My BCBS Company Internet browser compatible with Simconnect Login official site, Reliable internet access for laptops, tablets,s or smartphones via a PC or smartphone, These are some tips to help you ensure a successful login, To avoid login problems, make sure you have a reliable internet connection. To continue to this website, click "Accept." Birmingham, AL 35244. www.bcbsal.org. You are leaving the Blue Cross and Blue Shield of Alabama Medicare products website to log into myBlueCross, Blue Cross and Blue Shield of Alabama's member website. . You will be going to a new website, operated on behalf of the Blue Cross and Blue Shield Service Benefit Plan by a third party. By clicking Agree & Join, you agree to the LinkedIn. Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. It has been 17 months since the date of my husbands discharge from the institution. You may also submit feedback about your Medicare health plan or prescription drug plan directly by visiting https://www.medicare.gov/MedicareComplaintForm/home.aspx,in lieu of calling 1-800-Medicare. Our customer base consists of individuals and families not covered by an employer plan, and over 28,000 companies from as small as two employees up to many of the largest corporations in the country. It is fast, easy and always available. When expanded it provides a list of search options that will switch the search inputs to match the current selection. However, you may still obtain a copy by logging into your my BlueCross account, or request a copy by calling the customer service phone number on the back of your ID card. If you still need a 1095-B form, please call ALL Kids Customer Service at 1-888-373-5437 and request one. Select from over 115 networks below to view available data about this business. The provider has Three forms are also available to aid providers in preparing an appeal request. http://www.fepblue.org. So not only was I lied to and told that my primary care physician was added onto my card but I was billed for services because not only did they not add the primary care physician theyre telling me they cant go back in the service so whats the point of me paying for insurance if youre not going to pay for the services and the lady I spoke with all the phone today ****** was super rude to the point where my Blood was boiling I cant wait until the market place opens back up so I can get this insurance switched over immediately Ive never had a problem with Blue Cross before but this is ridiculous and the customer service is subpar. General Inquiries. My employer was ending my health insurance with BCBS of Alabama ( Contract Number: PPA866095305 ) and dental insurance with BCBS of Alabama ( XAD866095305 ) on Feb 1, 2023. DirectlyApply estimates this role should be paying an average of $18.00 per hour based on similar jobs posted in the last 30 days. by upholding our reputation as the Caring Company. Your Medicare Number can be found on your red, white and blue Medicare Health Insurance card. Box 995 Birmingham, AL 35298 Customer Service 800.327.3994 Preadmission Certification 800.248.2342 Subrogation 205.220.2744 Fraud Hot Line 800.824.4391 Rapid Response 800.248.5123 (to order ID cards, claim forms, & directories) Locate doctors in your plan from wherever you are. Blue Cross and Blue Shield of Alabama is the largest provider of healthcare benefits in Alabama, providing coverage to more than 3 million people in Alabama and other areas of the country. The full refund totaling $917.26 has been issued to you by direct deposit in two payments, one for $739.72 and the second for $177.54.We hope this information is helpful.
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