This means that youll generally receive your refund within two weeks of making your return. 11.10 Nectar points are not available in the Republic of Ireland, on delivery charges, purchases of Argos Gift Cards, e-Top ups, iTunes vouchers, gift cards, Argos Pet Insurance, in game currency, Argos clearance stores, Argos for business, Argos spares, Habitat outlet stores, mobile phone cards, vouchers or sims. 1.9 Certain video games and DVDs are the subject of a legally prescribed age restriction, determined by the British Board of Film Classification. Please note that this email is not an order confirmation or order acceptance from Argos. I didn't get it from the SOG act, but the Argos returns policy. Argos Returns/Refund policy query . Examples of such activity may include placing significant numbers of reservations where the goods are not subsequently collected, placing significant numbers of reservations for the same product without them being subsequently collected and the selling of reservation confirmations. It also applies to returns and exchanges. If you use PayPal, refunds can take up to 30 days. Where you are not present to accept delivery of the products (larger and higher priced items excluded as someone must be at home to accept delivery) , our delivery driver will take a photograph of the place where the products were left. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. For FastTrack and Tu clothing orders, completion of the contract between you and us will take place when the products ordered have been collected from the store. They offer a fair return policy and will work with you to make your purchase right if there are any issues. All items must be unused and have the original tags and packaging to qualify for a return. Just like with regular returns, items returned under the Christmas policy can be returned or exchanged for something else, as long as it is in their original packaging and in a resalable condition. You can only whinge if it makes us chuckle. skip to master content I got offered to send the laptop away to HP for repairs and if it came back faulty they would refund it for me, but I couldnt give it away unless I got a replacement right away due to the amount of work I do on my laptop daily. It will also need to be in its original packaging, with all tags still attached. If you have all the requirements above, you have the option to exchange or return an item. Argos is a great place for purchasing many items that you need, it is a one-stop-shop that allows you to place large orders online and have them delivered quickly to your home. Argos Limited Avebury 489-499 Avebury Boulevard Milton Keynes Buckinghamshire MK9 2NW, Registered in England with Company Number 1081551 VAT Number 660 4548 36. Nectar partners occasionally change. If we are unable to contact you we will treat the order as cancelled. As this laptop was bought just four days ago then it is covered by that policy. 4.2 To ensure that your credit, debit, charge card or PayPal account is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. Lindsey is based in Morgantown, West Virginia. In its original packaging (with the tags) 8.9 No delay or failure by Argos to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Naturally, none of this affects your consumer rights. All other requirements and stipulations per the regular return policy are applied to the Christmas policy. Once youve used your Nectar points to pay, it is not possible to convert them back into Nectar points. We reserve the right to amend or cancel these terms and conditions and the Argos Nectar offer at any time. Company No. We reserve the right to refuse orders including those we consider are for commercial or non-domestic purpose. PayPal refunds can take up to 30 days. 12.9 Habitat.co.uk eGift Cards cannot be used for the purchase of other gift cards or vouchers. We will not supply or deliver to shipping agents or to agents who sell our goods to third parties. If you still need to return a faulty item within the first 30 days, we will offer you an exchange, replacement or a refund.After this time and as long as the product is still within its warranty period, we will arrange a repair using one of our specialist repair agents or if this is not possible, exchange or replace your item. The refund will be issued to the original payment method within several business days. You can return your items to an Argos store, collection point, post, or arrange a return via chat. If you bought it online you have 14 days to return it even if it's not faulty. 12.7 If you do not spend the entire balance of an eGift Card in-store or online, the remaining balance will be available on the same eGift Card after each transaction. 4.8 Any sale of a product that includes alcohol is appropriated to the contract at: 489-499 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 2NW. If your item is faulty, we will refund your delivery charge. 1. Sorry, this post was deleted by the person who originally posted it. Yes, but you will need all of the original packaging and proof of purchase. If you cannot have an exchange due to stock levels, youll be issued a refund instead, as explained above. 5.2 Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a similar alternative. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We use a third party to compare prices of branded products against competitors on a daily basis. These are identified on the web under small print and in the catalogue marked with a dagger symbol. Touch device users, explore by touch or with swipe gestures. Can I pay online using my Argos Business Account card. Please note that if the item has been inspected and is not returned as described we reserve the right to reject the refund or offer a partial refund depending on the condition of the item returned. Argos requires all returns to be taken with strict rules. Where goods are subsequently exported by an EU national or resident, we accept no responsibility for damage in transit, or for any customs requirements or duty. **5. Hi,My son bought x box s series from Argos , he played twice and didnt like it can I return it to Argos,would I get full refund ?. If you return your item(s) back to an Argos store, we can trigger a refund immediately. No! In order for your return to be accepted, the item must meet Argos stipulations. [deleted] This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. The staff at Argos will be happy to help you process your return, and will give you a refund or exchange depending on what youre returning. Can I return my item if there's something wrong with it? - Argos In line with our returns policy, your item (s) will need to be: Unused. 1.7 We may change the website in any way or delete features at any time and for any reason. Youll also need proof of purchase in the form of a receipt or email confirmation of your order. Stay away from Argos if you want to buy a TV! You can pay any remaining balance online with a credit/debit card (including Argos Card, but not Argos for Business card or Argos Gift Cards). What should I do if I need more information about the product that I ordered through Argos? If you used a card, it can take seven days or more to appear in your account. The only difference between the Christmas return policy and the regular return policy is the extended return window. 11.19 You can spend from 500 points (2.50). 3.1 This website is only for delivery of products to customers in mainland UK and Northern Ireland addresses and for smaller items we can now deliver to the Scottish Islands, Isle of Scilly & Isle of Man. Points will be awarded within 30 days of your first Direct Debit payment. 11.18.2 To redeem Nectar points online youll need to link your Argos and Nectar accounts please visit https://www.argos.co.uk/nectar Minimum redemption value = 2.50. You can spend from 500 (2.50) to 100,000 (500) Nectar points in one transaction. Small items are items that were dropped off with only one person. The good news is, you can return an item to Argos after the packaging has been opened, but youll still need to have the original packaging to hand, any tags will need to be on the item and it will need to be in a resaleable condition. You are permitted to use this material only as expressly authorised by us or our licensors. The original payment method will be used to process the refund. No, all returns must be returned within 30 days of the date of purchase. Youll need proof of purchase, which could be a physical receipt or an email confirmation of your purchase. Fortunately, you can make your return to any Argos store it doesnt need to be the store in which you originally made the purchase. If you have a large item to return, please Scroll down to start a Live Chat, or head to our contact us page. It is also possible to provide your credit card used, bank statement, or email address used to make the order. Argos makes it easy to return items, whether youre returning them in store or by post. Can I return an item if I have opened it to Argos? How you purchased the item will largely determine which return methods are available. They contacted Argos, explained that they wanted to return the TV because it was not producing the picture quality expected, and thankfully, despite having being used for 4 months, were able to return it, and obtain a full cash refund! Under the regular Argos return policy, all items need to be returned within 30 days of the original purchase. How strict is the Argos return policy? 9.5 GBP Gift Cards or eGift Cards can be used in full or part payment for goods in any UK Argos store, online at argos.co.uk or online at Habitat.co.uk, including current promotional offers, at the prevailing prices listed. How to get a refund on almost anything - Good Housekeeping Unless theyre faulty, some items like food and certain jewellery can't be exchanged or refunded. Argos faulty goods after 30 days? Digital Spy However, if your purchase is faulty, you will have more rights thanks to the Consumer Rights Act. Thank you very much. All you need is the product, your proof of purchase and the original packaging (or proof of purchase if the item is faulty). Required fields are marked *. If you received freebies with your purchase you must return them to receive a full refund. 1.8 We reserve the right to decline a new customer registration or order, including multiple registrations or orders, or suspend or terminate a customers account, order, or access to all or any part of the website at any time, at our sole discretion and without notice. If you choose to cancel and have already paid for the goods you will receive a full refund. The items being returned must not be opened or used. b) in a way which may interfere with the provision of our website to you or any other customer, including, without limitation, attempting to place orders in contravention of these terms and conditions or the law; Reddit and its partners use cookies and similar technologies to provide you with a better experience. Argos returns procedure for faulty goods - MoneySavingExpert Forum 12.1 Habitat.co.uk eGift Cards are not currently available to purchase in Habitat or Argos stores or online at argos.co.uk or habitat.co.uk. Goods are subject to availability. Lindsey graduated with an MBA in 2009. It is not directed at children. The TV was expensive and I think that after 6 months use, having broken down and become unrepairable, that a full refund is not unreasonable. We will provide you the option of reconfirming your order at the correct price or cancelling it. This list is not exhaustive. It may take up to 5 working days for your bank to process it into your account. 5.1 We offer a 30-day money back guarantee, please refer to Returns and refunds. Company No. If you cant find one of the above, dont worry. 5.4 All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible. 7.2 Subject to Section 7.1 above, Argos will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website Argos will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and Argos accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site. 9.15 EURO Gift Card cannot be redeemed in UK. 9.9 When spending online the value of your purchase will be deducted from the value of the Gift Card or eGift Card. 5.3 Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts (Information, Cancellation & Additional Charges Regulations (see the Returns and refunds page for further details. All Rights Reserved. Argos, however, declares that Allum's warranty was a special 12-month guarantee issued by the store, rather than the manufacturer, to extend customers' statutory rights. Does Argos have an extended Christmas return? We're not able to track progress of the refund once it's been put through, but don't worry, you'll receive confirmation when it's processed! The Consumer Rights Act states that goods must be fit for purpose and as described, so if your product doesnt meet these criteria then you are within your rights to make a return. If you have any questions regarding the Argos website, please see the Customer services section for more information and full contact details. Drop it off in a Locker. 11.8 If goods are returned under the Argos 30 day returns guarantee or an order is cancelled, Nectar points, where issued, will be re-claimed. 11.22 Only one Nectar card can be used per transaction. Over 30 days . Promoter: Argos Limited: 489-499 Avebury Boulevard, Milton Keynes, MK9 2NW. For FastTrack and Tu clothing orders the email/SMS is an acknowledgement of your order, and does not constitute acceptance. Does Argos take returns without a receipt? For all refunds, the refund will go straight to the original payment method. 7637133. When you return an item to Argos, youre entitled to a refund of the purchase price. Youre in the right place. You can either head to your nearest Argos store, or you can return it via post. All Rights Reserved. Return to an Argos storeReturn to an Argos store in Sainsburys, Collection from Sainsburys collection point, Return to an Argos storeReturn to an Argos store in SainsburysReturn to Sainsburys collection point, Return to an Argos storeReturn to an Argos store in SainsburysReturn by postArrange return via Live Chat, Return to an Argos storeReturn to an Argos store in SainsburysReturn by post. 2.4 We may impose restrictions on the number of single product lines that may be ordered or fulfilled. this is one of the questions our readers ask a lot. Does Argos Sell Amazon Gift Cards (Secrets Nobody Is Talking About). The short answer is no you cant return a used item to Argos unless it is faulty. Your email address will not be published. The remainder, where applicable, will be refunded via the original payment method, such as cash or payment card. Let's face it: buying the perfect gift is not an exact sciences. Simply fill in the online returns form and youll be able to download a pre-paid postage label to make your return. However, if it has been more than six months since you purchased the item, the retailer has the right to ask you to prove that the item was faulty when you purchased it. If you paid by cash or gift card youll be refunded in store using the original payment method. Refunds will be processed by the original payment method. 9.20 Gift Cards or eGift Cards must be treated like cash, Argos Ltd cannot be held liable for lost, stolen or damaged Gift Cards and they will not be replaced. It may take up to 5 working days for your bank to process it into your account. All Rights Reserved. To find your nearest store, please visit our store locator here For the purposes of proof of delivery only, where you accept delivery personally our delivery driver may ask either for your signature or may take a photograph of the products at a distance with your door open, which may include images of you. After the 30 days, you go to the SOG act and the 6 months. We reserve the right to reclaim Nectar points where we consider goods have been bulk purchased or for onward re-sale. Depending on where you live, we have made some changes to how you can return an item: In England - from Monday 19 July, item(s) can be returned to any Argos store, in-line with our returns policy. If no balance is provided or the balance is unknown, please use the online balance checker within the My Account section of the website to verify the balance. You can spend from 500 (2.50) to 100,000 (500) Nectar points in one transaction. Just like with regular returns, items returned under the Christmas policy can be returned or exchanged for something else, as long as it is in their original . You can use a confirmation e-mail for online purchases or a bank statement for in-store purchases. The classifications are 12, 15, and 18. PayPal refunds can take up to 30 days to process. 11.16 We reserve the right to withdraw Nectar points where not issued in accordance with these terms and conditions, or in error and/or where we suspect fraud. Minimum spent to collect Nectar points is 1.Nectar points issued within 30 days.We reserve the right to alter or terminate the Argos Nectar offer at any time and/or to reclaim Nectar points where they are; issued in error, orders are cancelled, or goods returned. So disappointed the laptop technically doesnt have any faults, although it has crashed (BSOD) twice more since the last crash and is still lagging horribly, but when the store manager asked me to show her its faulty I couldnt because when youre not doing anything on the laptop it obviously wont lag and have any problems. Help & FAQs - COVID-19: Can I still return an item? - Argos How do I know my online order has actually gone through? Returns. 9.4 Gift Cards purchased within Argos stores can be loaded with any amount from 1 to 500. 9.13 Gift Cards or eGift Cards cannot be used for the purchase of other gift cards or vouchers. Argos will provide a full refund for all qualifying returns. 9.2 Gift Cards can be purchased within other retailers authorised to sell Argos Gift Cards, these Gift Cards would adhere to the same terms and conditions as detailed below. The Argos website itself says that they "suggest" customers contact the manufacturers initially, but if goods are faulty, they will repair or replace faulty goods if returned within 6 months from purchase and as long as a receipt is shown as proof of purchase and I did show them my receipt. b) If you have purchased using an Argos Monthly Payment Plan, you will need to return the item for a refund and purchase the item again at the lower price, either online by reapplying for the Argos Monthly Payment Plan or instore via an alternative payment method, For FastTrack, Tu clothing orders, or other orders where payment is made at the time of ordering for in store collection, the price you pay is the price specified at the point of placing the order and not the prevailing price in store at the time of collection. Not to mention, knowing the regular return policy will help you out whenever you return items outside the holiday season. 6.2 You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. Argos shall be under no liability for any delay or failure to deliver the products within estimated timescales.
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